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DMPS Disabling DHCP and Private Network Mode

 

I have a DMPS-300 and I keep getting this error after a reboot when I'm trying to disable both the DHCP and the Private Network mode:

"Timeout waiting for the device to respond to the command privatenetconfig<LF>. Waiting for one of the following tokens [C2I-DMPS-300-VIDEO>]."

Sometimes I also get an error saying that:

"The ability requested (code = EthernetVLANEnable) is not supported on this device."

When it appears I have all the settings the way I want them I try to connect to the DMPS tool to set some EDID settings it says: " Your DMPS is not Fully Initialized or is experiencing an error"


Is there a recommended order of operations for Disabling both the DHCP and Private Ethernet Mode?
 

Toolbox has been broken for a long time when using the System Info tool to adjust network settings on a DMPS. Try using the terminal commands and things will work way better for you.

--- In Crestron@..., "rbutram" <rbutram@...> wrote:

I have a DMPS-300 and I keep getting this error after a reboot when I'm trying to disable both the DHCP and the Private Network mode:

"Timeout waiting for the device to respond to the command privatenetconfig<LF>. Waiting for one of the following tokens [C2I-DMPS-300-VIDEO>]."
 

To add to this, I had one unit that even using command line I gave up and
plugged in with a USB cable before I got everything to work right. It was a
unit I had been doing development work on and something got screwy. After I
USBed into it and did both initialize and restore everything got better.
Mind you it had been running deployed code so I don't know what was up.
Over all it can be a 'quirky' box but once you get it working it seems to
be stable.

On Tue, May 21, 2013 at 3:07 PM, jbudz1977 <jbudz1977@...> wrote:

**


Toolbox has been broken for a long time when using the System Info tool to
adjust network settings on a DMPS. Try using the terminal commands and
things will work way better for you.

--- In Crestron@..., "rbutram" <rbutram@...> wrote:

I have a DMPS-300 and I keep getting this error after a reboot when I'm
trying to disable both the DHCP and the Private Network mode:

"Timeout waiting for the device to respond to the command
privatenetconfig<LF>. Waiting for one of the following tokens
[C2I-DMPS-300-VIDEO>]."



[Non-text portions of this message have been removed]
 

I've been only using the USB to try to change the settings. I have one DMPS that even after a Restore and an Initialize I still can't get the settings to be set right. I couldn't get into the DMPS tool even immediately after a Restore/Initialize and a Reboot.

--- In Crestron@..., Robert Parker <robertparkernc@...> wrote:

To add to this, I had one unit that even using command line I gave up and
plugged in with a USB cable before I got everything to work right. It was a
unit I had been doing development work on and something got screwy. After I
USBed into it and did both initialize and restore everything got better.
Mind you it had been running deployed code so I don't know what was up.
Over all it can be a 'quirky' box but once you get it working it seems to
be stable.

On Tue, May 21, 2013 at 3:07 PM, jbudz1977 <jbudz1977@...> wrote:

**


Toolbox has been broken for a long time when using the System Info tool to
adjust network settings on a DMPS. Try using the terminal commands and
things will work way better for you.

--- In Crestron@..., "rbutram" <rbutram@> wrote:

I have a DMPS-300 and I keep getting this error after a reboot when I'm
trying to disable both the DHCP and the Private Network mode:

"Timeout waiting for the device to respond to the command
privatenetconfig<LF>. Waiting for one of the following tokens
[C2I-DMPS-300-VIDEO>]."



[Non-text portions of this message have been removed]

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