开云体育

Am stuck in a situation where Simpl Debug will not connect with a CP4.?
Either I get the 'waiting for device to initialize' or the 'cannot get any program information from the connected device....' messages.?
I have updated toolbox to the latest and that does not help.?
The CP4 in question is accessible on the network as I can access its web page. However, only about 10% of the time can I get Debug to actually start properly.?

Appreciate any help others have to offer. Am burning a LOT of time on this.... - Tray

--



? Install Path: C:\Program Files (x86)\Crestron\Toolbox

? Data:
? ? ? ? ? ? ? ? ? ? ? ? ? ? ?Devices.rzinis: ?160127 ? ? ? ? ? ?C:\Program Files (x86)\Crestron\Cresdb\Toolbox\Devices.rzinis
? ? ? ? ? ? ? ? ? ? ? ? ? ? ?Devices.rzinis: ?240401 ? ? ? ? ? ?C:\Program Files (x86)\Crestron\Toolbox\Data\Devices.rzinis


? Crestron Software:


? ? ? ? Crestron Toolbox...................: ?3.1350.0006.8 ? ? C:\Program Files (x86)\Crestron\Toolbox

? ? ? ? Crestron Core 3 UI Controls........: ?2.19.00.09 ? ? ? ?C:\Program Files (x86)\Crestron\Cresdb
? ? ? ? Crestron D3 Pro....................: ?3.06.002.02 ? ? ? C:\Program Files (x86)\Crestron\D3 Pro
? ? ? ? Crestron D3 Pro Templates (Destiny:Black-Blue): ?2.02.020.00 ? ? ? C:\Program Files (x86)\Crestron\Cresdb\Templates\D3 Pro
? ? ? ? Crestron Database..................: ?222.05.001.00 ? ? C:\Program Files (x86)\Crestron\Cresdb
? ? ? ? Crestron Engraver..................: ?5.4.27.02 ? ? ? ? C:\Program Files (x86)\Crestron\Engraver
? ? ? ? Crestron MasterInstaller...........: ?4.00.11 ? ? ? ? ? C:\Program Files (x86)\Crestron\MasterInstaller
? ? ? ? D3 Pro Templates (Destiny).........: ?2.02.020.00 ? ? ? Unavailable
? ? ? ? Device Database....................: ?200.320.001.00 ? ?Unavailable
? ? ? ? SIMPL Windows......................: ?4.2700.00.01 ? ? ?Unavailable
? ? ? ? SIMPL Windows Library..............: ?508 ? ? ? ? ? ? ? Unavailable
? ? ? ? SIMPL+ Cross Compiler..............: ?1.3 ? ? ? ? ? ? ? Unavailable
? ? ? ? VisionTools Pro-e..................: ?6.2.02.08 ? ? ? ? C:\Program Files (x86)\Crestron\vt_pro-e
? ? ? ? XPanelConvert......................: ?1.01.614 ? ? ? ? ?C:\Program Files (x86)\Crestron\XPanelConvert


? Operating System:

? ? ? ? ? ? ?Windows Version: ?Microsoft Windows 11 Pro
? ? ? ? ? ? ? ? ? IE Version: ?9.11.22621
? ? ? ? ? ? ? ? ? ? ? ? ?CPU: ?Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz (x12) @ 2904 MHz
? ? ? ? ? ? ?Physical Memory: ?16915 MB / 24322 MB
? ? ? ? ? ? ? Virtual Memory: ?1838 MB / 2047 MB
? ? ? ? ? ? ? ? Admin Rights: ?Yes
? ? ? ? ? ? ? ? ? ? ? ? ?DPI: ?X:96 Y:96
? ? ? ? ? ? ? Scaling Factor: ?100
? ? ? ? ? ? ? ? ?UAC Enabled: ?True
? ? ? Virtualization Enabled: ?True

Can you reliably connect to the CP4 via ToolBox/Text Console??

You might try connecting via USB instead.? I've had cases with Crestron/toolbox stops work with Ethernet but USB is fine.? Usually a reboot on my computer and the CP4 resolves the issue.

You might also check if your computer is on the BLOCK IP or BLOCK USER list.? Default is something like 2 or 3 failed login attempts and you permanently locked on.

Also there are two versions of the CP4.? Newer ones have a different Ethernet adapter that requires a minimum level of software and firmware.? My guess you are on the latest and greatest so probably not a issue.

Then again, if you are running antivirus software, try turning it off and the firewall.

You might try loading a simple SIMPL program and see if that works.? The series 4 seem much less forgiven in have some type of program loop in your code.? I had a case where a module I had used for years had a couple of SIMPL symbols feedback back on themself and causing a lot of signal changes.? The module works fine on Series 3 processors but for some reason the series 4 could not tolerant this loop.? Everything worked fine until I tried using SIMPL debugger -- same issue as you where debugger would not start.

I've found that some 4-series issues can be resolved by initializing the processor and resending the code. Seems like that clears out some glitches. ("restore" doesn't seem to be necessary)

If I forget to unregister/kill the program before sending an update to the program, it's about 50/50 whether it will work. And if it doesn't, it's about 50/50 whether I'll need to wait 10-30 minutes for it to give me a text console prompt, at which point I'll do an "initialize."

--
Josh Winn
The LiquidPixel Group

I've had similiar issues myself.? Recently, while working on a project with a CP4N, (everything on control subnet) using system info to connect to a processor to load code was extremely slow.? In addition, I also noticed similiar issues with debugger.? If you wait long enough, it'll eventually connect.? Alternatively, try exiting toolbox and killing the vtp com server in your task list and restarting toolbox.? As for loading code via toolbox, I've noticed that to be hit or miss as well.? On that particular project, I've had better luck using the web GUI of the processor to load code instead.? The web GUI seems to be much more responsive.