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NVX routing with Crestron Home


 

Long time Crestron commercial dealer here. Building a new home and am currently staging my personal residential system prior to move on. Never tackled a CH system before. Everything is working beautifully except for one little detail with major implications. ?When switching media sources the system does not process it. Running a MC4-r with E30¡¯¡¯s, D30¡¯s and 8zsa. Everything seems to be configured. As needed. ?I can manually switch the routing in the D30 GUi. For some reason though the stream location in the receiver just does not update the stream location when the media source is switched via tsr 310 or CH app. Anyone experience something like this. The only thing that makes sense is the mc4-r isn¡¯t configured correctly so isn¡¯t sending the proper commands but i seriously can¡¯t see where I¡¯ve misconfigured it. My other thought is maybe it¡¯s a network issue. I¡¯m using a cheap firewall while waiting for a new Fortigate 70F to arrive. ?The D30 is subscribed to the multiple E30¡¯s. This is why in the D30 routing table I can manually change the route and the source switches. I just can¡¯t get the control processor to do it ??¡á?. Seriously stumped.?


 

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In all likelihood, it is a network issue. NVX and NAX need very specific network setups to pass the video and audio streams. Also, look at the thruput on switches, is critical. We have switched to using the preconfigured Netgear switches from Crestron.

No problems after that.

?

From: [email protected] <[email protected]> On Behalf Of brandonmadsen25@...
Sent: Friday, April 12, 2024 5:38 AM
To: [email protected]
Subject: [crestron] NVX routing with Crestron Home

?

Long time Crestron commercial dealer here. Building a new home and am currently staging my personal residential system prior to move on. Never tackled a CH system before. Everything is working beautifully except for one little detail with major implications. ?When switching media sources the system does not process it. Running a MC4-r with E30¡¯¡¯s, D30¡¯s and 8zsa. Everything seems to be configured. As needed. ?I can manually switch the routing in the D30 GUi. For some reason though the stream location in the receiver just does not update the stream location when the media source is switched via tsr 310 or CH app. Anyone experience something like this. The only thing that makes sense is the mc4-r isn¡¯t configured correctly so isn¡¯t sending the proper commands but i seriously can¡¯t see where I¡¯ve misconfigured it. My other thought is maybe it¡¯s a network issue. I¡¯m using a cheap firewall while waiting for a new Fortigate 70F to arrive. ?The D30 is subscribed to the multiple E30¡¯s. This is why in the D30 routing table I can manually change the route and the source switches. I just can¡¯t get the control processor to do it ??¡á?. Seriously stumped.?


 

The NVX and NAX streams are passing through the next work just fine. Extreme x440 G2 switch.? ? IGMP is doing what it should be doing. The problem is simply the D30 stream location won't change when changing the media source.? (basically switching from one E30s input to another E30's input).? I can go into the D30 gui and manual switch it, just can't get the processor to do it.?


 

Going to go for easy low hanging fruit since with CH that's usually the case.? Since you can make the route with the web UI that leads me to believe that the route is not completely defined in CH.? If you go to the routing tab and the room that is not working if you click on the HDMI out of the D30 is the displays HDMI input shown on the right?? If not then CH does not know where to send the video after the D30 and the route won't happen.? Just click on the D30 output and select the input of the target display.

Hope this helps.? -Jim

Jim Felderman

President

ControlWorks Consulting, LLC

Crestron Services Provider


 

Yes, I believe that is all set up correct. I¡¯m starting to wonder if it¡¯s an IGMP issue. I¡¯m running an older x440 g2 on older firmware. I¡¯ve enabled IGMP and the quierer but I¡¯m not confident it¡¯s running as it should. I¡¯ve got a netgear 4250 on order. ?If IGMP is not running as it should im
just wondering if the processor isn¡¯t establishing the right connection with the NVX units. ??


 
Edited

Hi Brandon,?

Because you said manually routing of the NVX works, there shouldn¡®t be a network issue.?

?

Pretty sure you didn¡®t configure the routes for all sources within all mediazone. You need to tell Home which source is on?

which input of the NVX, which TV or projector is connected to which NVX output. Maybe differently which route should

audio go if it needs to be different. That can be pretty irritating the first time and with some setups.?

?

So go to the Crestron Home setup app, at the bottom bar use the fourth selection, should be source routing.?

Select all rooms with mediasources and mediaoutput and tell Home which sources are connected to which?

inputs and TVs on which NVX outputs. Maybe NVX output first to an AV-Receiver input, and the output of?

the AV-Receiver HDMI out to the TV HDMI in

.?

Select the room for the mediazone, activate the mediazone here you can select which sources should be?

selectable in which mediazone (press and hold you can arrange the source order) and very important mainly

for the audio, go to ?favorite routing¡° (maybe the english naming is little different) and tell which audioendpint

to select for which mediasource. These can be different I-Net Radio on NAX speakerout, TV or streamer audio?

to soundbar/TV/av-receiver.

?

With that the system knows how to set the routes when sources are selected and what to control when audio?

level is controlled.?

?

Hopefully this helps¡­


 

So when all else fails, strip it all down, do a factory reset, and build it up again..... and well, it worked.??
So as pieces of the system have been delivered I've been adding them to the system, while playing with a couple of different switches, firewalls, network configurations, etc..? I believe along the way certain settings, configuration's, and/or defaults got off and it took restoring all the pieces, and implementing everything all at once did the trick.? I did also make one small tweak to my vlan settings in my firewall as I rebuilt everything its possible that was it as well, but I lean towards the former.? Thanks for everyone's input, I am sure I'll be back with more questions later :)