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TSR-310 - Comcast Driver


 

Greetings,

I've recently embarked on integrating the Crestron Xfinity IP Driver with voice control capabilities using a TSR-310 remote. Although the setup is mostly operational, I'm encountering two specific problems related to voice control that I hope to get some insight on:

Voice Command Error: After registering my TSR-310 with the control processor, which is connected to Amazon for voice services, I encounter an issue. Each time I use the voice command feature (press and release the voice button on the TSR-310), I receive an error message stating "Internal error, request failed." This occurs despite the remote and processor seemingly being properly connected and authenticated.

Display Issue with Voice Capture: I have successfully connected the voice capture result feedback (fb) to the Voice_SendVoice input of the TV Tuner Ethernet Driver. Upon activating the talk button, the Comcast "listening" overlay appears on the display, indicating the system is ready to receive voice input. However, the transcribed text from the voice capture does not appear on the display, even though it is visible within the Simpl debugger.

I'm uncertain if these issues are interconnected or separate matters. I've confirmed that the TSR-310 is appropriately registered with the control processor, and the integration settings for the Amazon voice service seem correct. Additionally, the voice capture feedback does trigger the expected Comcast interface response, but the lack of displayed text remains puzzling.

Any guidance, troubleshooting tips, or advice on resolving these issues would be greatly appreciated. I'm keen to understand whether I'm overlooking a setup detail or if there's a more technical obstacle at play.

Thank you in advance for your help and expertise.

?


 

I figured out the first part, I was assuming I could control anything attached to Alexa.

still need help with Comcast Voice.


 

I was not aware the Comcast Voice was working on Simpl yet. I think they're still in Beta for Home, with Simpl way down the road.?


 

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You can control devices attached to Alexa using a Hubitat Elevation hub as a gateway.? The process is to create a virtual contact sensor on the Hubitat.? The software on my GitHub provides the ability for the Crestron sensor to open/close that contact sensor.? The built-in integration between the Hubitat and Alexa then allows you to create routines on Alexa that are triggered by the change in state of the contact sensor.

This, and more, is all described in the article I wrote that you can find here:

Hope this helps

Jay

On 3/9/2024 10:43 PM, erichanfman@... wrote:

I figured out the first part, I was assuming I could control anything attached to Alexa.

still need help with Comcast Voice.


 

Hi, thanks for sending this. I have Hubitat and integrated all of my devices into Crestron via Maker API.?

i believe with the help of your module, so thank you!


 

Not sure if it is beta. The 1.23.24 release notes state ¡°Added support for Tsr voice control¡±

not sure it is for Home only or not.


 

There was a very basic demo program that was posted on Crestron.com last week for this.?


 

Do you have a link for this? I just got off a call with TB and they said it is only support in Crestron Home at the moment.


 

Found the demo but can¡¯t get the Apple Reserved Joins to work. Does this require registering to MyCrestron?


 

I got this working!

Driver:?
Comcast Box: Make sure it is the correct box for the model
Review Crestron Xfinity Voice Program:?
Setup setcsauthentication so the Apple Reserved Join Extension works:?

Hope this helps someone and save them a lot of time.



 

Does it give full functionality that the Xfinity remote does?


 

Yeah. You have full control via IP and Voice control. I haven¡¯t played with it much yet, but it seemed to work well.


 

I have new boxes coming.? I will update the thread with my experience, once I have it implemented.??


 
Edited

What box model(s) do we need to use??
TIA!


 

Xi6 and XG1v4 - the drive states which models work with voice.


 

Looking forward to the dets.


 

On Thu, Mar 14, 2024 at 06:51 PM, Hanfm0n wrote:
the drive states which models work with voice.
Where did you find this info? Have you found a help file? the demo program that I just downloaded didn't have any PDFs in the Zip...
The only module in the file is the (crap) CCD TV Tuner Ethernet v2.2 (cm) whose help file is generic (unless I missed something)

TIA!


 

Look at my message from March 12th. You need the Crestron¡¯s driver. The driver has a help file. The link I provided is to the driver help file that has voice control. The help file states which boxes work with voice. If you don¡¯t have one of the listed boxes, you need a different driver for ip control.


 

Off Topic (and will start another thread) But Did I hear someone say that there's a Crestron TSR voice control for Apple TV as well now?


 

If so, I would trust it as far as I can throw Steve Jobs ashes...