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Remote PC support tool

 

Hi All,
I've been using TeamViewer for a number of years, paying the high price, and it was worth it compared to the lower price/free options.
I've found it to be less performant and I definitely don't like the new UI (haven't switched but I'm sure that I'll be forced to soon...)

What are your favorite options today?
TIA!
 

¿ªÔÆÌåÓý

For free, Anydesk has been working great for me.


On October 17, 2023 12:11:25 PM CDT, "ckangis via groups.io" <chris@...> wrote:
Hi All,
I've been using TeamViewer for a number of years, paying the high price, and it was worth it compared to the lower price/free options.
I've found it to be less performant and I definitely don't like the new UI (haven't switched but I'm sure that I'll be forced to soon...)

What are your favorite options today?
TIA!

 

One time license purchase for SimpleHelp. Run it in the cloud or on your own server. You can even re-brand it with your company logo.

https://simple-help.com/

?

?
 

+1 for Anydesk.? I pay for it, but it's way cheaper than TeamViewer wanted to charge for a year.? Works well and can also be branded in paid version.

For free free, look into "UltraViewer".? Site is super sketchy, but works just like TeamViewer and is no charge.? Haven't had my PC get plundered using it, so it is seems legit though.? I just worried to much using and recommending it to clients, so I switched to paid Anydesk instead.

--
Jason Mussetter

Control Systems Designer

Mussetter Programming Services
www.mpsav.com
 

I have been using dwservice.net for a few years now. It has been great.
They have 7 different plans ranging from free to $1200.00 per year. I used the free plan for my personal stuff and the basic for work. They all have the same features minus the upper ones have branding. I have not noticed a difference between the two plans I use.
 

Any comments on google remote desktop?
Regards

NFH

On 17 Oct 2023, at 15:38, Eric Luckart <eluckart@...> wrote:

?I have been using dwservice.net for a few years now. It has been great.
They have 7 different plans ranging from free to $1200.00 per year. I used the free plan for my personal stuff and the basic for work. They all have the same features minus the upper ones have branding. I have not noticed a difference between the two plans I use.
 

Anydesk and it TCP tunneling?is great!


On Tue, Oct 17, 2023 at 2:39?PM nicofreda <cdandcontrol@...> wrote:
Any comments on google remote desktop?
Regards

NFH

> On 17 Oct 2023, at 15:38, Eric Luckart <eluckart@...> wrote:
>
> ?I have been using for a few years now. It has been great.
> They have 7 different plans ranging from free to $1200.00 per year. I used the free plan for my personal stuff and the basic for work.? They all have the same features minus the upper ones have branding. I have not noticed a difference between the two plans I use.
>
>
>
>
>





 

Nicofreda,
I tried Google Remote Desktop several years ago and have never looked again. At that time, it required that my computer and the remote computer be logged in to chrome with the same user. I didn't like that at all...
 

That is a good point, personal use only


NFH

On 17 Oct 2023, at 15:47, Eric Luckart <eluckart@...> wrote:

?Nicofreda,
I tried Google Remote Desktop several years ago and have never looked again. At that time, it required that my computer and the remote computer be logged in to chrome with the same user. I didn't like that at all...
 

I'm tired of paying TeamViewer extortion too. Do the other solutions have built-in audio calling? I have a client that uses "Splashtop" for remote access, it got the job done. Seems pretty reasonably priced. The first solution I used for remote support was to install "Back Orifice" malware on a PC at every jobsite. The whole "remote support" industry doesn't feel like its 25 years into the future. I mean, its better than 1998, but not by much. Gonna check out Anydesk & simple-help too. Thanks!
 

We use ConnectWise, works well.? Has a cool, extra, feature where to can send a link to someone's phone and see through their camera and talk through the mucrjones as well.

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