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Re: Quotes are being added around a Serial String
public WLEDSegment[] seg;?<--This is actually an array of WLEDSegment,? but in json it will look like a list.? so your col may be an array of arrays.? When you serialize the object you will not be able to tell the difference. Sorry for the confusion. -Jordan On Fri, May 16, 2025 at 9:32?PM Jordan Elasky via <elaskyj=[email protected]> wrote:
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Re: Quotes are being added around a Serial String
? ?? Looking at your serialized object?{"on":true,"bri":0,"transition":0,"seg":[{"col":"[[128,128,128]]","bri":50,"fx":0,"sx":0,"ix":0}]} <-- Notice quotes are only added?to strings and property names. public struct CrestronWLEDSegment ? ? { ? ? ? ? public string col; <--This tells us that the col in your seg is a string.? When serialized it will contain quotes to show that it is a string. ? ? ? ? public ushort bri; ? ? ? ? public ushort fx; ? ? ? ? public ushort sx; ? ? ? ? public ushort ix; ? ? } ? ? public struct WLEDState ? ? { ? ? ? ? public bool on; ? ? ? ? public ushort bri; ? ? ? ? public ushort transition; ? ? ? ? public WLEDSegment[] seg; <--This is a list of object type WLEDSegment,? This will not add quotes because it is a list. To fix your issue you would need "public string col" to be "public list<list<ushort>> col" and you would assign the proper object type to the property rather than a string. (I am guessing that it is ushort because it?is crestron,? but when serialized you won't be able to tell the difference unless it is out of the range.) -Jordan On Fri, May 16, 2025 at 8:43?AM jaevans via <jaevans=[email protected]> wrote:
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Re: TSR Performance issues
Follow-up.
I spoke with an inside Crestron rep in charge of Support and was told that there is no known issue as described currently.
So this seems to be something that my guy was told, likely by another dealer who was told this from a TS person. It was either wrong or mis-understood.? So it seems that this is not an issue to worry about for now...
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Sony K55S30 Displays
Good afternoon.? I am controlling these displays via RS232.? Everything seems to be working as I would think with the exception of the "enter" button.? We are using the built-in tuner for CATV.? I can change the channel using channel up and down but putting in a channel number and hitting enter to change the channel, that is the part is not working. |
Re: TSR Performance issues
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Support.Crestron.com -> Resources & Tools -> Known Issues
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There is not a specific known issue for a blanket TSR issue. It could be related to other functions. Please let me know who at Crestron provided the statement that it is a known issue and you need to roll the firmware back. |
Re: TSR Performance issues
I can't tell anymore if the issues are firmware related or just bad, underpowered hardware with a cheap Wi-Fi chip.
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We've started to just use the HR-310's for video rooms now.? Can't recommend the TSR's anymore and sleep at night.
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I wholeheartedly agree!
Crestron ... when we are logged into the main website, can we please get a banner or quick link to a list of identified issues?
or ... They already have a community site where we can subscribe to articles to be notified when an update occurs.? So, just create a "sticky topic" for known issues and bugs.? Then we can get a notification when something is identified.
It happens over and over again, where we call tech support, and after 20 minutes, someone responds with "It's a known issue."
For once, let's save some time and money! |
Re: Lutron RadioRA 3 Processor not connecting
¿ªÔÆÌåÓýUnless they¡¯re using broadcast or multicast you kind of have to work to make a device not support cross-subnet/cross-VLAN routing (assuming that the network has been configured to allow that route and not block it ? Lincoln -- Lincoln King-Cliby Commercial Market Director ? ? ? From: [email protected] <[email protected]>
On Behalf Of johnh via groups.io
Sent: Friday, May 16, 2025 8:52 AM To: [email protected] Subject: Re: [crestron] Lutron RadioRA 3 Processor not connecting ? On Thu, May 15, 2025 at 08:54 PM, j5races wrote:
Where are you seeing this in Lutron Designer? I dont have the OP's issue but curious on what youre talking about. I just popped open to my open Designer window and dont see anything related to VLAN. Which would reall surprise me given how difficult Lutron software can be when it comes to networking. I would doubt they'd support that.? |
Re: NewtonSoft Problem
¿ªÔÆÌåÓýThanks Oliver.? The first thing I tried was using a JsonProperty statement but I couldn't get it to work.? Fortunately, just changing the class name did. Thanks Jay On 5/16/2025 2:06 AM, Oliver Hall via
groups.io wrote:
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Re: Signal Change Events on the 4-Series
¿ªÔÆÌåÓýThanks Lincoln.? My mistake was actually much dumber.? I finally figured out I missed copying a delegate definition statement from the program I copied everything else from to define SignalChangeEvents. ? Thanks Jay On 5/16/2025 1:58 AM, Lincoln
King-Cliby via groups.io wrote:
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Re: Quotes are being added around a Serial String
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The string is as follows, the numbers on the end are the values in Simpl
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[{"col":[[128,128,128]],"bri":50,"fx":0,"sx":0,"ix":0}]}
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col = Color - Serial Strind - [[128,128,128]]
bri = Brightness - Analog_Input - 50d
fx = Effect ID - Analog_Input - 0d
sx = Effect Speed - Analog_Input - 0d
ix = Effect Intensity - Analog_Input - 0d
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This is from the SIMPL+ module.
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/*
? SIMPL+ Module Information ? (Fill in comments below) */ /* Dealer Name: None System Name: System Number: Programmer: Michel Wohlert Comments: Module for communicating with WLEDs json api via Simpl# */ ?
// 46 = Custom
#category "46" "WLED" #user_simplsharp_library "Crestron-WLED" ?
// Inputs/Outputs
Digital_Input setState;
Analog_Input Transition_Duration;
String_Input Color[10];
Analog_Input Brightness;
Analog_Input Effect;
Analog_Input Effect_Speed;
Analog_Input Effect_Intensity;
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Digital_Output SuccessFb;
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// Parameters
STRING_PARAMETER _SKIP_,_SKIP_,_SKIP_, _SKIP_, _SKIP_ , _SKIP_, _SKIP_, IP_Address[100];
SIGNED_INTEGER_PARAMETER Port;
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// Simpl+ Variables
INTEGER ledsOn;
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// Simpl# Classes / Structs
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WLED wled;
WLEDStructHelper structHelper;
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/*
? Event Handlers
? (Uncomment and declare additional event handlers as needed)
*/
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push setState
{
CrestronWLEDState targetState;
CrestronWLEDSegment segment;
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? ? segment.col = Color;
segment.bri = Brightness;
? ? segment.fx = Effect;
? ? segment.sx = Effect_Speed;
? ? segment.ix = Effect_Intensity;
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if ( Brightness > 0) {
targetState.on = 1;
} else {
targetState.on = 0;
}
? ? targetState.transition=Transition_Duration;
structHelper.InitStateStruct(targetState, 1);
targetState.seg[0] = segment;
wled.SetState(targetState);
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}
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callback function UpdateInformation ( INTEGER Value )
{
? ?if( Value = 1) { ? ?
? ? //SetState was successful
? ? SuccessFb = 1;
? ? } else {
? ? ? // Fail
? ? ? SuccessFb = 0;
? ? }
}
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/*
? Main()
? Uncomment and place one-time startup code here
? (This code will get called when the system starts up)
*/
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Function Main()
{
// Registering of delegates and events have to happen here in Function main.
// RegisterDelegate(Class Instance, Delegate Property name, Your localcallback function name);
// This is very important to understand you do NOT use the class delegate name here.
// Use the Delegate Property Name that is the instance of the actual delegate that is created
// by the class you are using. ? This is a very common mistake programmers make. ?
?// registerDelegate (wled, WLEDDelegate, UpdateInformation);
wled.SetAddress(IP_Address, Port);
}
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Re: VX automate / 1Beyond user feedback
Thanks, everyone, for the great information. Has anyone here commissioned a 1Beyond/VX system with Sennheiser TCC2? ? ? Also, when the far end is speaking, I assume the system defaults to a wide-angle view of the conference room showing all participants. In our case, the conference table seats 20 people, and there's a banquet bench along the wall that accommodates another 8¨C12. To cover both areas ¡ª which require a 106-degree field of view ¡ª a "stitched" image from two cameras would be necessary due to the wide angle. In this scenario, will the far end see a single seamless image, or two separate images (e.g., in a split-screen or box layout)? Thanks |
Re: VX automate / 1Beyond user feedback
Anhtu, the one thing I would share is for you to make sure and keep a copy of your .1brd file as well as your Wirecast file after Crestron assisted with the setup.? We ended up having a scheduled power outage that took out our VX (due to us forgetting to actually do the shutdown process being that the VX is a Windows machine), and we had to get a replacement.? After getting the replacement we did not have backups of these two files and it was a bit tricky for me to figure out the setup, and Crestron was talking about having to charge another setup fee to get it re-commissioned and back online. |
TSR Performance issues
I have a site that is reporting TSR issues, pages/suppages slow to populate or not populating, sluggishness, etc.
I was just told by my network guy that:
"Crestron has identified an issue with the latest version of the firmware on the TSR-310's.??It's not affecting all remotes, but it depends on the chipset you have.??They recommend rolling back to one version previous to get it working properly again. "
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Currently using 'tsr-310_3.000.0010.puf' - Anyone heard about this and know if we're supposed to roll back to the .0186 version?
Also, how would one determine the chipset used, etc. etc.
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And Crestron - Any possibility that we could have better communications?????? |
Lutron QSX/RA3/Leap Protocol and VLANs
I was interested/concerned about the issue of LEAP not being able to cross VLANs brought up in a different thread, so I thought it would be better to start a new one vs fork the other thread...
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As we have just revamped our network scheme to be multi-VLAN, I'm concerned about this issue. We don't generally deal with Lutron but we always get take-overs with them so we have to be agile...
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What are others' experiences with using QSX/Ra3 and the LEAP protocol with VLANs - specifically, Crestron on VLAN 1 and Lutron on VLAN 2 for example.? I personally am only interested in Crestron custom apps since we don't use HOME...
It's hard for me to imagine that with a pro network and someone who knows how to configure it that this would be a problem, but...you know...:)
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Re: Lutron RadioRA 3 Processor not connecting
On Thu, May 15, 2025 at 08:54 PM, j5races wrote:
Leap works on different vlans as long as the box is checked to allow that in Software. At least that¡¯s the case for QSX. I¡¯m assuming RA3 is similar. I could be wrong. Where are you seeing this in Lutron Designer? I dont have the OP's issue but curious on what youre talking about. I just popped open to my open Designer window and dont see anything related to VLAN. Which would reall surprise me given how difficult Lutron software can be when it comes to networking. I would doubt they'd support that.? |
Quotes are being added around a Serial String
I'm trying to use a Simpl# module "Crestron-WLED" ?that is getting quotes added around a serial string that aren't needed.
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I've tried to look in the module and I don't see where the quotes are being added. ?I'm not sure if this is a compile setting, simpl setting or a user error.?
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I sent only brightness values 50. ?If you notice the "col":"" has "" and the serial string is empty.
{"on":true,"bri":0,"transition":0,"seg":[{"col":"","bri":50,"fx":0,"sx":0,"ix":0}]} ?
This string I sent had brightness value of 50 and color value of [[128,128,128]] but it gets sent as "col":"[[128,128,128]]" (I underlined the issue)
{"on":true,"bri":0,"transition":0,"seg":[{"col":"[[128,128,128]]","bri":50,"fx":0,"sx":0,"ix":0}]} ?
This is what the string should have been sent as.
{"on":true,"bri":0,"transition":0,"seg":[{"col":[[128,128,128]],"bri":50,"fx":0,"sx":0,"ix":0}]} ?
Any help figuring this out would be greatly appreciated. ?
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All Crestron software is updated, firmware on CP3N is latest version.
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If any other info is needed will be glad to provide it.
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Thanks
Jason
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