Re: TSRs unreachable...Sort of
On Fri, Apr 7, 2023 at 10:25 AM, @johnmax wrote:
Sometimes they latch onto other access points that were once connected
We have been setting up dedicated 2.4g SSIDs on each AP (Crestron-Family, Crestron-MBed, etc.) and then set each TSR to the closest AP. this way they don't roam...That has seemed to work well, though a PITA... FTR, the issue that I'm noting on this post is that some of these units though pingable and On-line with the processor (i.e. communicating on the network) get in some sort of funky state that won't allow me to manage remotely, requiring the client to manually reboot...
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Re: TSRs unreachable...Sort of
No I've seen this too. Also on TSW panels. The TSR remotes have the shittiest wifi connectivity. Sometimes they latch onto other access points that were once connected. No matter what you do its almost impossible to get them to forget another WAP. Console commands for it dont work, init/restore doesnt work- it will still not forget an older WAP. Only way I could get them to forget is by the factory restore button pushing BS. I feel like those in those scenarios we have the biggest issue with them being unresponsive as you posted.??
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We've used all three of the iTach versions (relay, serial, IR) with VC4 and VC4-PC3 without much issue. The only problem I've experienced with the IR is the commands are kind of specific sometimes. Had to relearn commands for a couple devices.?
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Re: Crestron Studio Nightmares Continue
It is possible to install an older version of Java alongside the latest one; you need to edit the FlexSDK to instruct it to use the older version, by editing the jvm.config file.
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I tried your advice and started off wtih an IP address of 0.0.0.0, then later latch it to the IP address of the control panel. Still didn't work, sigh!?
Totally out of idea, maybe this Neo DSC control panel has some specific settings for Asia version.... !?
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I'm lost with what you mean by "Neo module is 4 series only?"?
I'm using an AP4, 4 series processor if that's what you mean? It still didn't work.
There's no such thing as DSC Neo 4.x, currently it's v1.1 for it's control panel, thus I'm really not sure what you mean by 4 series. Please enlighten.
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Re: Panopto remote recorder login
Chuck,
?
What hostname are you trying to connect to? Is it fully qualitied, partially qualified, or unqualified?
In text console on the processor if you testdns (that hostname) do you get a result that¡¯s not all 0s? (And if so, do you get the right result?)
Is it possible to share the listdns and ipconfig output from the processor?
?
At first blush this sounds like a lower level network issue than the driver
?
Lincoln
--
Lincoln King-Cliby
Commercial Market Director
Sr. Systems Architect | Crestron Certified Master Programmer (Diamond)
ControlWorks Consulting, LLC
Direct: (+1)440.771.4807 | Cleveland: (+1)440.449.1100? | Boston: (+1)508.695.0188 | DC: (+1)202.381.9070?
Crestron Services Provider | Biamp Authorized Independent Programmers | Extron Qualified Independent Programmer
?
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From: [email protected] < [email protected]> On Behalf Of
chuckperkinscrestron
Sent: Thursday, April 6, 2023 2:03 PM
To: [email protected]
Subject: [crestron] Panopto remote recorder login
?
Hello,
I have been going around?in circles with Panopto, Crestron, and our network group
I have taken the Crestron Panopto demo program and loaded it onto a Crestron processor DMPS150 and have connected it to the campus network directly.
I am able to, from my desk, login to the Panopto remote recorder using user/recorder/server/etc. info on the demo touch panel. I can name a recording, preview the camera, and start/stop a recording, start/stop stream and receive the stream
key to the Extron SMP recorder. This works without an issue
Next scenario and?what I need to?work:
I take the same Crestron processor from my desk and go to the rack where the existing processor is located. I plug my test processor into the same network cable as the existing processor. I configure the network settings to match the existing
processor so NAT translations will still work as it's now behind a router.
After I enter my user/server/recorderurl/etc and click Login I get a screen almost immediately? that says "Unable to Connect to Panopto Server" and an option to Reconfigure. These are messages on the demo touch panel program.
The only thing different between these two scenarios?is that the one that doesn't work is sitting behind a router and goes through a NAT on its way out Panopto?to?login.
Panopto says it's not their problem and that my login info is correct.
Crestron has told me that they don't know how the module works because they didn't write it. Yet it's on their market place.?
Our network group says they don't block anything going out so it must be a Panopto or Crestron config problem.
Will this work behind a router? NAT???Is there a certain configuration that has to be set up for this to work? Any ideas that I can throw at them to check?
--
Chuck Perkins, CTS, DMC-E-4K
ECS Certified
Instructional Support Specialist
AV Design and Programming
SUNY Oswego
29D Lanigan Hall
Oswego, NY 13126
315-312-2413
charles.perkins@...
Campus Technology Services will never ask you to email us sensitive personal information such as a password. Please contact us if you are unsure if an email is genuine. (help@...)
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Re: Crestron Studio Nightmares Continue
Thanks for sharing, it helped a lot.
I can only add that latest Java needs to be uninstalled from PC
first, and java 8-251 32bit version is needed.
On 21. 11. 2022 14:38, Dave H -
Crestron TS wrote:
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TS Agent followed up with me.
They determined the root cause of the unicode font issue was the
version of Java.
"If you want to use unicode fonts, you need to use java 8-251."
?
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Re: Panopto remote recorder login
Crestron did in fact write the module. Tell them you need to speak to the drivers team and tell them you need to speak to Bryce Leach. He is the manager of the team.
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On Apr 6, 2023, at 2:15 PM, Philip Pennine <flippen9@...> wrote:
? It? sounds like something is getting lost in the NAT. If it works?for you on a regular network but not behind the NAT router, then something is getting blocked. The Panopto module is essentially doing the same thing you are?doing on the website. Their API is not done very well, in the sense of direct access to what you want to do. It is searching for the? remote recorder like you would on the webpage before doing anything else with control of that recorder. Youre also not communicating?directly? with the recorder but rather through the server which relays to the recorder.? Hello,
I have been going around?in circles with Panopto, Crestron, and our network group
I have taken the Crestron Panopto demo program and loaded it onto a Crestron processor DMPS150 and have connected it to the campus network directly.
I am able to, from my desk, login to the Panopto remote recorder using user/recorder/server/etc. info on the demo touch panel. I can name a recording, preview the camera, and start/stop a recording, start/stop stream and receive the stream key to the Extron SMP recorder. This works without an issue
Next scenario and?what I need to?work: I take the same Crestron processor from my desk and go to the rack where the existing processor is located. I plug my test processor into the same network cable as the existing processor. I configure the network settings to match the existing processor so NAT translations will still work as it's now behind a router.
After I enter my user/server/recorderurl/etc and click Login I get a screen almost immediately? that says "Unable to Connect to Panopto Server" and an option to Reconfigure. These are messages on the demo touch panel program.
The only thing different between these two scenarios?is that the one that doesn't work is sitting behind a router and goes through a NAT on its way out Panopto?to?login.
Panopto says it's not their problem and that my login info is correct.
Crestron has told me that they don't know how the module works because they didn't write it. Yet it's on their market place.?
Our network group says they don't block anything going out so it must be a Panopto or Crestron config problem.
Will this work behind a router? NAT???Is there a certain configuration that has to be set up for this to work? Any ideas that I can throw at them to check?
Thanks!
-- Chuck Perkins, CTS, DMC-E-4K ECS Certified EAVA Certified Instructional Support Specialist AV Design and Programming SUNY Oswego 29D Lanigan Hall Oswego, NY 13126 315-312-2413 charles.perkins@...
Campus Technology Services will never ask you to email us sensitive personal information such as a password. Please contact us if you are unsure if an email is genuine. (help@...)
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Re: Panopto remote recorder login
It? sounds like something is getting lost in the NAT. If it works?for you on a regular network but not behind the NAT router, then something is getting blocked. The Panopto module is essentially doing the same thing you are?doing on the website. Their API is not done very well, in the sense of direct access to what you want to do. It is searching for the? remote recorder like you would on the webpage before doing anything else with control of that recorder. Youre also not communicating?directly? with the recorder but rather through the server which relays to the recorder.?
Hello,
I have been going around?in circles with Panopto, Crestron, and our network group
I have taken the Crestron Panopto demo program and loaded it onto a Crestron processor DMPS150 and have connected it to the campus network directly.
I am able to, from my desk, login to the Panopto remote recorder using user/recorder/server/etc. info on the demo touch panel. I can name a recording, preview the camera, and start/stop a recording, start/stop stream and receive the stream key to the Extron SMP recorder. This works without an issue
Next scenario and?what I need to?work: I take the same Crestron processor from my desk and go to the rack where the existing processor is located. I plug my test processor into the same network cable as the existing processor. I configure the network settings to match the existing processor so NAT translations will still work as it's now behind a router.
After I enter my user/server/recorderurl/etc and click Login I get a screen almost immediately? that says "Unable to Connect to Panopto Server" and an option to Reconfigure. These are messages on the demo touch panel program.
The only thing different between these two scenarios?is that the one that doesn't work is sitting behind a router and goes through a NAT on its way out Panopto?to?login.
Panopto says it's not their problem and that my login info is correct.
Crestron has told me that they don't know how the module works because they didn't write it. Yet it's on their market place.?
Our network group says they don't block anything going out so it must be a Panopto or Crestron config problem.
Will this work behind a router? NAT???Is there a certain configuration that has to be set up for this to work? Any ideas that I can throw at them to check?
Thanks!
-- Chuck Perkins, CTS, DMC-E-4K ECS Certified EAVA Certified Instructional Support Specialist AV Design and Programming SUNY Oswego 29D Lanigan Hall Oswego, NY 13126 315-312-2413 charles.perkins@...
Campus Technology Services will never ask you to email us sensitive personal information such as a password. Please contact us if you are unsure if an email is genuine. (help@...)
|
Panopto remote recorder login
Hello,
I have been going around?in circles with Panopto, Crestron, and our network group
I have taken the Crestron Panopto demo program and loaded it onto a Crestron processor DMPS150 and have connected it to the campus network directly.
I am able to, from my desk, login to the Panopto remote recorder using user/recorder/server/etc. info on the demo touch panel. I can name a recording, preview the camera, and start/stop a recording, start/stop stream and receive the stream key to the Extron SMP recorder. This works without an issue
Next scenario and?what I need to?work: I take the same Crestron processor from my desk and go to the rack where the existing processor is located. I plug my test processor into the same network cable as the existing processor. I configure the network settings to match the existing processor so NAT translations will still work as it's now behind a router.
After I enter my user/server/recorderurl/etc and click Login I get a screen almost immediately? that says "Unable to Connect to Panopto Server" and an option to Reconfigure. These are messages on the demo touch panel program.
The only thing different between these two scenarios?is that the one that doesn't work is sitting behind a router and goes through a NAT on its way out Panopto?to?login.
Panopto says it's not their problem and that my login info is correct.
Crestron has told me that they don't know how the module works because they didn't write it. Yet it's on their market place.?
Our network group says they don't block anything going out so it must be a Panopto or Crestron config problem.
Will this work behind a router? NAT???Is there a certain configuration that has to be set up for this to work? Any ideas that I can throw at them to check?
Thanks!
-- Chuck Perkins, CTS, DMC-E-4K ECS Certified EAVA Certified Instructional Support Specialist AV Design and Programming SUNY Oswego 29D Lanigan Hall Oswego, NY 13126 315-312-2413 charles.perkins@...
Campus Technology Services will never ask you to email us sensitive personal information such as a password. Please contact us if you are unsure if an email is genuine. (help@...)
|
I haven't used VC4, but the IP2IR, iTach Flex, and Global Connect line have all been working great for me with Crestron for the last 10+ years. Some of the WiFi versions have occasionally been flaky, but I'm sure that's the RF environment they're in.
We always use static IP addresses and TCP/IP clients in SIMPL. If you use direct sockets, connect when you need to send a command then disconnect after the response.
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I have seen that people have successfully used Global Cache equipment with Crestron but it seems that it has only been the?global cache ip2ir.? Has anyone used the flex line or? globall connect successfully?? I have tried the global connect and the flex line and both work for for 8 hours or so the don't work anymore , and if program is restarted it will start working again. Neither worked with VC4-PC3.? Does anyone have any insight.? Does the the?global cache ip2ir work solid with the VC4-pC3??
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Re: Needing Suggestions - Connecting multiple buildings with Crestron
Will the institution give you FQDNs? (Fully Qualified Domain Names)
Such as AV-BLDG9-ROOM123-DEVICE1.subdomain.domain.edu
I have a client who does this and it works very well.
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Re: Needing Suggestions - Connecting multiple buildings with Crestron
I question the rationale for this.? Anybody can use a free network scanner and in less than 1 minute know what is where regardless of hostname or IP.? Chaning hostnames and IPs really doesn't gain them anything.? It just sounds like they don't have enough to do in the day.? Using authentication on the processors and changing the password every couple of months, that I can understand.? On another note, do the Crestron systems need to be on their internal network?? Can they create an isolated dedicated VLAN for the Crestron systems that no one has access to?? We have had to do this to appease the IT departments before.? If they insist on doing this, which they probably will, this will be a reoccurring fee for them and for you.? That might change their mind.
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Re: vs2008 not creating a .clz file
If you look in the build output window, do you see any issues reported there? ?The clz is part of the post build and anything like a sandbox violation will prevent the clz step from completing. ?There should be info about that in the output though.
Failing that, have you tried restarting VS2008? ?It¡¯s generally reliable, but occasionally we see ¡°odd¡± errors like this.
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There are alot of settings that are needed for it to work that need to be set on Alarm and in Simpl, One of the biggest is make sure the IP address is set to 0.0.0.0 not ip address of alarm system.
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Re: Needing Suggestions - Connecting multiple buildings with Crestron
The tedious way would be to create a template IP table file and edit FTP it to each processor. That's the .dip file. It's tedious because you'd have to manually edit the file for each program, upload and restart the program.
I have another method that I used to create IP tables for 280 rooms at one site that all had differing IP addresses so I only had to maintain one file, but its an involved process using three different S+ modules and still requires you to ftp into the processors affected, if only to upload the master file.
reply if you want me to go into detail.
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vs2008 not creating a .clz file
Greetings all.
So I'm creating a quickie S+/S# module to sort a list alphabetically. I need this module to run on 3 series as the DMPS3 is still with us.
It's been a few years, so I dusted off my copy of vs2008, created the C# code and built it. Builds OK. But it creates? the .dll but not the .clz file.
The project type was set to "SIMPL # Library" and all the properties look the same as an example solution from back in the day, but alas, no .clz.
Does anyone have any ideas?
Thanks in advance all!
Mark
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Gregory Oldacre