Hi,

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i?m just trying to replace an RMC3 with an RMC4. I did a small project with a planned RMC4, but since that didn?t arrive in time, the client got a RMC3 as a preliminary solution.

Now that the RMC4 arrived, I send it to the client.

He connected everything and the program I preloaded before sending out was running partly.

I did a couple of adjustments, but now the unit behaves weird.

I?m able to connect via Toolbox using EasyConfig and also the CLI. I can also connect via webfrontend.

However, the processor seems to have lost it?s program and i?m not able to reload it anymore.

Using the “transfer” tool from SIMPl Windows, it gives me a “The device doesn?t support the capabilities required by this dialog” error message.

Then I tried loading the program via webinterface. That works, I can see via CLI that the program gets loaded and is running, but I?m not able to connect via Toolbox to use SIMPL debugger.

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I did a factory restore and get the same behaviour.

EDIT: One update: i loaded the program again via web-interface. Program load is successful, but status of the program says "stopped". Looking at the error log, the program seems to have loaded and running.
EC reports "unknown" for the program information and an empty IPTable...

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Any ideas?

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Thanks,

Thorsten