Hi All,
I am getting what feels like poor help from tech support and would like your help please. I have only ever programmed a few systems and I am learning as I go (Crestron is a side line that is a by product of what I actually do for a living (design and build TV/Satellite distribution systems)and as I own my own company I do not have the benefit of a programming team).
If ever I have come stuck and call TB I do not get any further with my issue. I have only been able to get on with the help from you guys here (again, many thanks for you help and patience). I previously posted a question about a button push delay which I am getting round to fixing (client has gone away for a bit so it is not vital at the moment) I asked TB if they could look at my code to see where I may have gone wrong and the response I got was 'it is not standard programming so we will not look at it right away and maybe able to look at it at the end of the week'(I followed the multi zone xpoint guide, tp.zone.equip) now this was on a Monday. I was under the assumption that although there are 20 some ways to get the same result in simpl, simpl is simply simpl and any tech support staff should be experianced/skilled enough to look at a program written by someone with my little experiance.
After that, I then had another issue when I added a zone and iPad to a system, called TB sent them the files and they could not replicate the fault. After sending pics and video at their request I managed to work out that the install of the app must have been corrupt because when I deleted the app and reinstalled it the fault had cleared. So I asked the guy if they way I am writing my code is correct as I do not want to pic up bad habits which I do not know about. He said that my code was complicated and over kill for the requirements. He said that xpoint is good but not always useful and can make the program bad. I asked if he could point me in the direction of a file that may assist me. He said 'do the intermediate course' which I have done and it was not that helpful as they did not cover xpoint in any depth.
Now for the above system in question, I have 4 iPads, 6 zones and 9 sources. All the iPads can control any of the zones. Now I worked out that I would need about 78 buffers to do this without xpoint (have only got 1 panel working as when I add the other panels and debug the system I get no control and all panels are acting as 1). Now if I do it with xpoint I only use 25 symbols and although it is a bit buggy, it works.
So my question is this:
What is the best way in the situation above to program the systems.
Thank you for taking the time to reading this.
DoXe
