Try booting up bypassing the program. You'd need to recompile the program that's in there (I thought they got erased on that major of an upgrade but maybe not) with the latest simpl + include4_2series.dat (in the latest database).
Program by pass = tap HW-R, then hold SW-R until you see the "bypassing program!" come up in the serial console (or just wait like a minute)
PS: since you have a serial console did you see ANYTHING after a HW-R...?
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--- In Crestron@..., "coolaiddrinker" <coolaiddrinker@...> wrote:
Also, I have tried HW-R about 2 -3 times with no success.
--- In Crestron@..., "coolaiddrinker" <coolaiddrinker@> wrote:
Hi Guys,
I am currently on a site where I tried to load a new project in AV2 that had firm rev 3.137 and system kept rebooting itself. So I performed SW-R to bypass the program and then upgraded the firmware to v4.003 but now i can't connect to the processor at all. The update was done through serial cable and trying to connect to it via serial as well.
When attempting to connect to processor, i get a warning in toolbox saying "the ability requested (code = productverfiypresence) is not supported on the device.
Any suggestions?
TIA
