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On Site - AV2 not responding


 

Hi Guys,

I am currently on a site where I tried to load a new project in AV2 that had firm rev 3.137 and system kept rebooting itself. So I performed SW-R to bypass the program and then upgraded the firmware to v4.003 but now i can't connect to the processor at all. The update was done through serial cable and trying to connect to it via serial as well.

When attempting to connect to processor, i get a warning in toolbox saying "the ability requested (code = productverfiypresence) is not supported on the device.


Any suggestions?

TIA

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