DM Transmitters seem to have a much higher failure rate than other devices -- I suspect it might have something to do with how bloody hot they run [I nearly burnt my hand picking up a DM-TX-201-C-2G a couple weeks back...and it wasn't mounted in the (air-tight) electrical box yet.]
When you say "quite a few" can you break that down into numbers?
In my experience, averaged across all of the DM jobs (Classic and 8G) I've done 20-25% seems to be the average DM failure rate (either DOA or in the first 30 days) with those failures heavily skewed to transmitters.
(Most amusing failure so far: DM-TX-200 with nothing connected to it reporting valid HDMI sync [and DM tool reported HDCP authenticated video, with 24 keys supported, at 0x0 at 0Hz.] -- wouldn't pass HDMI or VGA)
Lincoln
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Lincoln King-Cliby, CTS
Sr. Systems Architect | Crestron Certified Master Programmer (Silver)
ControlWorks Consulting, LLC
Crestron Authorized Independent Programmer
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-----Original Message-----
From: Crestron@... [mailto:Crestron@...] On Behalf Of goofy_1562
Sent: Tuesday, March 27, 2012 8:31 PM
To: Crestron@...
Subject: [Crestron] DM-TX-201-C Failing
Hi All
We seem to be having quite a few of these failing lately under warranty, Disproportionate to what we would normally expect. Anybody else getting the same? Maybe a bad batch? Or are we just unlucky? Which for our experience with Crestron gear is unusual, I can count the number of processors that have faulted under warranty on one hand.
Cheers Jon
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