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Spare parts from counterfeit suppliers


 

开云体育

Hello X-Air people, could somebody on the Facebook page also duplicate this post so it gets some exposure.

I have had a lot of enquiry recently from various X-Air owners regarding several new parts suppliers, mainly in India working in opposition to the factory. I have finally received full information about this from the X-Air factory and it follows...



Can you please give me additional information about what X-Air is doing with the rogue parts supplier/s from India ?

The Rogue suppliers are copy cats and have copied some of our old drawings or parts.? We are not sure what they supply and what material they use.? We have never tested them.



There seems to be some confusion about who is supplying what, and on one of the Facebook websites it is saying that this rogue supplier is actually the X-Air factory itself selling as a third party. I would like to get this question answered please.

Nobody else other than us make the genuine X-Air Parts.

We don't have control over other websites who say so.

Saying that the parts are made by X-Air is a scam done by the rogue suppliers.

These guys don't spend time for R&D but just copy and use some cheaper raw material to make them.? Hence we presume they have a lot of time to do such scams to promote their own material.? Such scammers are on the increase these days in all fields, and they are able to mislead customers through involvement in MultiMedia.

If the parts are coming from anybody except X-Air or published X-Air dealers then they are not genuine parts, they are counterfeit parts, and we share your same concerns about safety, compatibility and the materials they are using.

-- 
With regards,    Michael Coates

AU +61 7 5522 0583


PIPISTREL AIRCRAFT DEALER OF THE YEAR 2012
Winner of the EAA August Raspet Award 2012
PIPISTREL AIRCRAFT DEALER OF THE YEAR 2017

mailto:mcoates@...


Please note: because of the volume of e-mail we are now receiving our replies are
done using voice recognition software in an effort to speed up the reply process. 
Sometimes the voice recognition program inserts silly words or doesn't actually
do what it is meant to do.  Occasionally these mistakes get through our quick
proofreading of each e-mail sent, so please accept my apologies if the odd mistake
gets through.

Legal Notice: The information contained in this email is confidential
and intended only to be read by the person(s) to whom it is addressed.
No one is authorized to copy, use, disclose, distribute or rely on this
information for any purpose whatsoever. If this communication has been
sent to you in error, please email the sender and delete the message.


 

Intresting and what has Raj Hamsa the x-xair company in India been doing last 10 years? Their website has not been updated since 2014.

----- Upprunalegt skeyti -----
Frá: Michael Coates <mcoates@...>
Til: [email protected]
Sent: Fri, 01 Sep 2023 00:23:08 -0000 (GMT)
Efni: [XAIR] Spare parts from counterfeit suppliers

Hello X-Air people, could somebody on the Facebook page also duplicate
this post so it gets some exposure.

I have had a lot of enquiry recently from various X-Air owners regarding
several new parts suppliers, mainly in India working in opposition to
the factory. I have finally received full information about this from
the X-Air factory and it follows...

------------------------------------------------------------------------

/Can you please give me additional information about what X-Air is doing
with the rogue parts supplier/s from India ?

/*The Rogue suppliers are copy cats and have copied some of our old
drawings or parts.? We are not sure what they supply and what material
they use. * *We have never tested them.

*
------------------------------------------------------------------------
*
*/There seems to be some confusion about who is supplying what, and on
one of the Facebook websites it is saying that this rogue supplier is
actually the X-Air factory itself selling as a third party. I would like
to get this question answered please.

/
*Nobody else other than us make the genuine X-Air Parts.*
*
We don't have control over other websites who say so.

Saying that the parts are made by X-Air is a scam done by the rogue
suppliers.*
**
*
These guys don't spend time for R&D but just copy and use some cheaper
raw material to make them.? Hence we presume they have a lot of time to
do such scams to promote their own material.? Such scammers are on the
increase these days in all fields, and they are able to mislead
customers through involvement in MultiMedia.

If the parts are coming from anybody except X-Air or published X-Air
dealers then they are not genuine parts, they are counterfeit parts, and
we share your same concerns about safety, compatibility and the
materials they are using.

*

--
With regards, Michael Coates

AU +61 7 5522 0583


PIPISTREL AIRCRAFT DEALER OF THE YEAR 2012
Winner of the EAA August Raspet Award 2012
PIPISTREL AIRCRAFT DEALER OF THE YEAR 2017

mailto:mcoates@...


Please note: because of the volume of e-mail we are now receiving our replies are
done using voice recognition software in an effort to speed up the reply process.
Sometimes the voice recognition program inserts silly words or doesn't actually
do what it is meant to do. Occasionally these mistakes get through our quick
proofreading of each e-mail sent, so please accept my apologies if the odd mistake
gets through.

Legal Notice: The information contained in this email is confidential
and intended only to be read by the person(s) to whom it is addressed.
No one is authorized to copy, use, disclose, distribute or rely on this
information for any purpose whatsoever. If this communication has been
sent to you in error, please email the sender and delete the message.


 

开云体育

WHO ARE THE COUNTERFEIT, NAME AND COMPANIES THEY GO BY ?

?

Sent from for Windows

?

From: Bernhard Svavarsson
Sent: Friday, September 1, 2023 3:50 AM
To: [email protected]
Cc: [email protected]
Subject: Re: [XAIR] Spare parts from counterfeit suppliers

?

Intresting and what has Raj Hamsa the x-xair company in India been doing last 10 years? Their website has not been updated since 2014.

?

----- Upprunalegt skeyti -----

Frá: Michael Coates <mcoates@...>

Til: [email protected]

Sent: Fri, 01 Sep 2023 00:23:08 -0000 (GMT)

Efni: [XAIR] Spare parts from counterfeit suppliers

?

Hello X-Air people, could somebody on the Facebook page also duplicate

this post so it gets some exposure.

?

I have had a lot of enquiry recently from various X-Air owners regarding

several new parts suppliers, mainly in India working in opposition to

the factory. I have finally received full information about this from

the X-Air factory and it follows...

?

------------------------------------------------------------------------

?

/Can you please give me additional information about what X-Air is doing

with the rogue parts supplier/s from India ?

?

/*The Rogue suppliers are copy cats and have copied some of our old

drawings or parts.? We are not sure what they supply and what material

they use. * *We have never tested them.

?

*

------------------------------------------------------------------------

*

*/There seems to be some confusion about who is supplying what, and on

one of the Facebook websites it is saying that this rogue supplier is

actually the X-Air factory itself selling as a third party. I would like

to get this question answered please.

?

/

*Nobody else other than us make the genuine X-Air Parts.*

*

We don't have control over other websites who say so.

?

Saying that the parts are made by X-Air is a scam done by the rogue

suppliers.*

**

*

These guys don't spend time for R&D but just copy and use some cheaper

raw material to make them.? Hence we presume they have a lot of time to

do such scams to promote their own material.? Such scammers are on the

increase these days in all fields, and they are able to mislead

customers through involvement in MultiMedia.

?

If the parts are coming from anybody except X-Air or published X-Air

dealers then they are not genuine parts, they are counterfeit parts, and

we share your same concerns about safety, compatibility and the

materials they are using.

?

*

?

--

With regards,??? Michael Coates

?

AU +61 7 5522 0583

?

?

PIPISTREL AIRCRAFT DEALER OF THE YEAR 2012

Winner of the EAA August Raspet Award 2012

PIPISTREL AIRCRAFT DEALER OF THE YEAR 2017

?

mailto:mcoates@...

?

?

Please note: because of the volume of e-mail we are now receiving our replies are

done using voice recognition software in an effort to speed up the reply process.

Sometimes the voice recognition program inserts silly words or doesn't actually

do what it is meant to do.? Occasionally these mistakes get through our quick

proofreading of each e-mail sent, so please accept my apologies if the odd mistake

gets through.

?

Legal Notice: The information contained in this email is confidential

and intended only to be read by the person(s) to whom it is addressed.

No one is authorized to copy, use, disclose, distribute or rely on this

information for any purpose whatsoever. If this communication has been

sent to you in error, please email the sender and delete the message.

?

?

?

?

?

?

?

?

?

?

?


 

开云体育

Hello X-Air people, could somebody on the Facebook page also duplicate this post so it gets some exposure.

I have had a lot of enquiry recently from various X-Air owners regarding several new parts suppliers, mainly in India working in opposition to the factory. I have finally received full information about this from the X-Air factory and it follows...



Can you please give me additional information about what X-Air is doing with the rogue parts supplier/s from India ?

The Rogue suppliers are copy cats and have copied some of our old drawings or parts.? We are not sure what they supply and what material they use.? We have never tested them.



There seems to be some confusion about who is supplying what, and on one of the Facebook websites it is saying that this rogue supplier is actually the X-Air factory itself selling as a third party. I would like to get this question answered please.

Nobody else other than us make the genuine X-Air Parts.

We don't have control over other websites who say so.

Saying that the parts are made by X-Air is a scam done by the rogue suppliers.

These guys don't spend time for R&D but just copy and use some cheaper raw material to make them.? Hence we presume they have a lot of time to do such scams to promote their own material.? Such scammers are on the increase these days in all fields, and they are able to mislead customers through involvement in MultiMedia.

If the parts are coming from anybody except X-Air or published X-Air dealers then they are not genuine parts, they are counterfeit parts, and we share your same concerns about safety, compatibility and the materials they are using.

-- 
With regards,    Michael Coates


Chas wrote on 7/09/2023 10:44 am:

WHO ARE THE COUNTERFEIT, NAME AND COMPANIES THEY GO BY ?

?

Sent from for Windows

?

From: Bernhard Svavarsson
Sent: Friday, September 1, 2023 3:50 AM
To: [email protected]
Cc: [email protected]
Subject: Re: [XAIR] Spare parts from counterfeit suppliers

?

Intresting and what has Raj Hamsa the x-xair company in India been doing last 10 years? Their website has not been updated since 2014.

?

----- Upprunalegt skeyti -----

Frá: Michael Coates <mcoates@...>

Til: [email protected]

Sent: Fri, 01 Sep 2023 00:23:08 -0000 (GMT)

Efni: [XAIR] Spare parts from counterfeit suppliers

?

Hello X-Air people, could somebody on the Facebook page also duplicate

this post so it gets some exposure.

?

I have had a lot of enquiry recently from various X-Air owners regarding

several new parts suppliers, mainly in India working in opposition to

the factory. I have finally received full information about this from

the X-Air factory and it follows...

?

------------------------------------------------------------------------

?

/Can you please give me additional information about what X-Air is doing

with the rogue parts supplier/s from India ?

?

/*The Rogue suppliers are copy cats and have copied some of our old

drawings or parts.? We are not sure what they supply and what material

they use. * *We have never tested them.

?

*

------------------------------------------------------------------------

*

*/There seems to be some confusion about who is supplying what, and on

one of the Facebook websites it is saying that this rogue supplier is

actually the X-Air factory itself selling as a third party. I would like

to get this question answered please.

?

/

*Nobody else other than us make the genuine X-Air Parts.*

*

We don't have control over other websites who say so.

?

Saying that the parts are made by X-Air is a scam done by the rogue

suppliers.*

**

*

These guys don't spend time for R&D but just copy and use some cheaper

raw material to make them.? Hence we presume they have a lot of time to

do such scams to promote their own material.? Such scammers are on the

increase these days in all fields, and they are able to mislead

customers through involvement in MultiMedia.

?

If the parts are coming from anybody except X-Air or published X-Air

dealers then they are not genuine parts, they are counterfeit parts, and

we share your same concerns about safety, compatibility and the

materials they are using.

?

*

?

--

With regards,??? Michael Coates

?

AU +61 7 5522 0583

?

?

PIPISTREL AIRCRAFT DEALER OF THE YEAR 2012

Winner of the EAA August Raspet Award 2012

PIPISTREL AIRCRAFT DEALER OF THE YEAR 2017

?

mailto:mcoates@...

?

?

Please note: because of the volume of e-mail we are now receiving our replies are

done using voice recognition software in an effort to speed up the reply process.

Sometimes the voice recognition program inserts silly words or doesn't actually

do what it is meant to do.? Occasionally these mistakes get through our quick

proofreading of each e-mail sent, so please accept my apologies if the odd mistake

gets through.

?

Legal Notice: The information contained in this email is confidential

and intended only to be read by the person(s) to whom it is addressed.

No one is authorized to copy, use, disclose, distribute or rely on this

information for any purpose whatsoever. If this communication has been

sent to you in error, please email the sender and delete the message.

?

?

?

?

?

?

?

?

?

?

?


-- 
With regards,    Michael Coates

AU +61 7 5522 0583


PIPISTREL AIRCRAFT DEALER OF THE YEAR 2012
Winner of the EAA August Raspet Award 2012
PIPISTREL AIRCRAFT DEALER OF THE YEAR 2017

mailto:mcoates@...


Please note: because of the volume of e-mail we are now receiving our replies are
done using voice recognition software in an effort to speed up the reply process. 
Sometimes the voice recognition program inserts silly words or doesn't actually
do what it is meant to do.  Occasionally these mistakes get through our quick
proofreading of each e-mail sent, so please accept my apologies if the odd mistake
gets through.

Legal Notice: The information contained in this email is confidential
and intended only to be read by the person(s) to whom it is addressed.
No one is authorized to copy, use, disclose, distribute or rely on this
information for any purpose whatsoever. If this communication has been
sent to you in error, please email the sender and delete the message.


 

开云体育

Many thanks for sharing this valuable information!?

I will pass it along to the community here and near Ontario Canada

Happy flying!


From: [email protected] <[email protected]> on behalf of Michael Coates <mcoates@...>
Sent: Wednesday, September 6, 2023 8:48:30 PM
To: [email protected] <[email protected]>
Subject: Re: [XAIR] Spare parts from counterfeit suppliers
?
Hello X-Air people, could somebody on the Facebook page also duplicate this post so it gets some exposure.

I have had a lot of enquiry recently from various X-Air owners regarding several new parts suppliers, mainly in India working in opposition to the factory. I have finally received full information about this from the X-Air factory and it follows...



Can you please give me additional information about what X-Air is doing with the rogue parts supplier/s from India ?

The Rogue suppliers are copy cats and have copied some of our old drawings or parts.? We are not sure what they supply and what material they use.? We have never tested them.



There seems to be some confusion about who is supplying what, and on one of the Facebook websites it is saying that this rogue supplier is actually the X-Air factory itself selling as a third party. I would like to get this question answered please.

Nobody else other than us make the genuine X-Air Parts.

We don't have control over other websites who say so.

Saying that the parts are made by X-Air is a scam done by the rogue suppliers.

These guys don't spend time for R&D but just copy and use some cheaper raw material to make them.? Hence we presume they have a lot of time to do such scams to promote their own material.? Such scammers are on the increase these days in all fields, and they are able to mislead customers through involvement in MultiMedia.

If the parts are coming from anybody except X-Air or published X-Air dealers then they are not genuine parts, they are counterfeit parts, and we share your same concerns about safety, compatibility and the materials they are using.

-- 
With regards,    Michael Coates


Chas wrote on 7/09/2023 10:44 am:

WHO ARE THE COUNTERFEIT, NAME AND COMPANIES THEY GO BY ?

?

Sent from for Windows

?

From: Bernhard Svavarsson
Sent: Friday, September 1, 2023 3:50 AM
To: [email protected]
Cc: [email protected]
Subject: Re: [XAIR] Spare parts from counterfeit suppliers

?

Intresting and what has Raj Hamsa the x-xair company in India been doing last 10 years? Their website has not been updated since 2014.

?

----- Upprunalegt skeyti -----

Frá: Michael Coates <mcoates@...>

Til: [email protected]

Sent: Fri, 01 Sep 2023 00:23:08 -0000 (GMT)

Efni: [XAIR] Spare parts from counterfeit suppliers

?

Hello X-Air people, could somebody on the Facebook page also duplicate

this post so it gets some exposure.

?

I have had a lot of enquiry recently from various X-Air owners regarding

several new parts suppliers, mainly in India working in opposition to

the factory. I have finally received full information about this from

the X-Air factory and it follows...

?

------------------------------------------------------------------------

?

/Can you please give me additional information about what X-Air is doing

with the rogue parts supplier/s from India ?

?

/*The Rogue suppliers are copy cats and have copied some of our old

drawings or parts.? We are not sure what they supply and what material

they use. * *We have never tested them.

?

*

------------------------------------------------------------------------

*

*/There seems to be some confusion about who is supplying what, and on

one of the Facebook websites it is saying that this rogue supplier is

actually the X-Air factory itself selling as a third party. I would like

to get this question answered please.

?

/

*Nobody else other than us make the genuine X-Air Parts.*

*

We don't have control over other websites who say so.

?

Saying that the parts are made by X-Air is a scam done by the rogue

suppliers.*

**

*

These guys don't spend time for R&D but just copy and use some cheaper

raw material to make them.? Hence we presume they have a lot of time to

do such scams to promote their own material.? Such scammers are on the

increase these days in all fields, and they are able to mislead

customers through involvement in MultiMedia.

?

If the parts are coming from anybody except X-Air or published X-Air

dealers then they are not genuine parts, they are counterfeit parts, and

we share your same concerns about safety, compatibility and the

materials they are using.

?

*

?

--

With regards,??? Michael Coates

?

AU +61 7 5522 0583

?

?

PIPISTREL AIRCRAFT DEALER OF THE YEAR 2012

Winner of the EAA August Raspet Award 2012

PIPISTREL AIRCRAFT DEALER OF THE YEAR 2017

?

mailto:mcoates@...

?

?

Please note: because of the volume of e-mail we are now receiving our replies are

done using voice recognition software in an effort to speed up the reply process.

Sometimes the voice recognition program inserts silly words or doesn't actually

do what it is meant to do.? Occasionally these mistakes get through our quick

proofreading of each e-mail sent, so please accept my apologies if the odd mistake

gets through.

?

Legal Notice: The information contained in this email is confidential

and intended only to be read by the person(s) to whom it is addressed.

No one is authorized to copy, use, disclose, distribute or rely on this

information for any purpose whatsoever. If this communication has been

sent to you in error, please email the sender and delete the message.

?

?

?

?

?

?

?

?

?

?

?


-- 
With regards,    Michael Coates

AU +61 7 5522 0583


PIPISTREL AIRCRAFT DEALER OF THE YEAR 2012
Winner of the EAA August Raspet Award 2012
PIPISTREL AIRCRAFT DEALER OF THE YEAR 2017

mailto:mcoates@...


Please note: because of the volume of e-mail we are now receiving our replies are
done using voice recognition software in an effort to speed up the reply process. 
Sometimes the voice recognition program inserts silly words or doesn't actually
do what it is meant to do.  Occasionally these mistakes get through our quick
proofreading of each e-mail sent, so please accept my apologies if the odd mistake
gets through.

Legal Notice: The information contained in this email is confidential
and intended only to be read by the person(s) to whom it is addressed.
No one is authorized to copy, use, disclose, distribute or rely on this
information for any purpose whatsoever. If this communication has been
sent to you in error, please email the sender and delete the message.


 

If X-Air's Michael Coates responded to parts requests maybe a lot more of us would still be enjoying our S models. So frustrating over a 4 year period of ownership.?


Kajur Kulp
828-230-8188
"BLOOM WHERE YOU ARE PLANTED"


On Wednesday, September 6, 2023 at 08:54:03 PM EDT, Justin Gregoris <jgregoris789@...> wrote:


Many thanks for sharing this valuable information!?

I will pass it along to the community here and near Ontario Canada

Happy flying!


From: [email protected] <[email protected]> on behalf of Michael Coates <mcoates@...>
Sent: Wednesday, September 6, 2023 8:48:30 PM
To: [email protected] <[email protected]>
Subject: Re: [XAIR] Spare parts from counterfeit suppliers
?
Hello X-Air people, could somebody on the Facebook page also duplicate this post so it gets some exposure.

I have had a lot of enquiry recently from various X-Air owners regarding several new parts suppliers, mainly in India working in opposition to the factory. I have finally received full information about this from the X-Air factory and it follows...



Can you please give me additional information about what X-Air is doing with the rogue parts supplier/s from India ?

The Rogue suppliers are copy cats and have copied some of our old drawings or parts.? We are not sure what they supply and what material they use.? We have never tested them.



There seems to be some confusion about who is supplying what, and on one of the Facebook websites it is saying that this rogue supplier is actually the X-Air factory itself selling as a third party. I would like to get this question answered please.

Nobody else other than us make the genuine X-Air Parts.

We don't have control over other websites who say so.

Saying that the parts are made by X-Air is a scam done by the rogue suppliers.

These guys don't spend time for R&D but just copy and use some cheaper raw material to make them.? Hence we presume they have a lot of time to do such scams to promote their own material.? Such scammers are on the increase these days in all fields, and they are able to mislead customers through involvement in MultiMedia.

If the parts are coming from anybody except X-Air or published X-Air dealers then they are not genuine parts, they are counterfeit parts, and we share your same concerns about safety, compatibility and the materials they are using.

-- 
With regards,    Michael Coates


Chas wrote on 7/09/2023 10:44 am:

WHO ARE THE COUNTERFEIT, NAME AND COMPANIES THEY GO BY ?

?

Sent from for Windows

?

From: Bernhard Svavarsson
Sent: Friday, September 1, 2023 3:50 AM
To: [email protected]
Cc: [email protected]
Subject: Re: [XAIR] Spare parts from counterfeit suppliers

?

Intresting and what has Raj Hamsa the x-xair company in India been doing last 10 years? Their website has not been updated since 2014.

?

----- Upprunalegt skeyti -----

Frá: Michael Coates <mcoates@...>

Til: [email protected]

Sent: Fri, 01 Sep 2023 00:23:08 -0000 (GMT)

Efni: [XAIR] Spare parts from counterfeit suppliers

?

Hello X-Air people, could somebody on the Facebook page also duplicate

this post so it gets some exposure.

?

I have had a lot of enquiry recently from various X-Air owners regarding

several new parts suppliers, mainly in India working in opposition to

the factory. I have finally received full information about this from

the X-Air factory and it follows...

?

------------------------------------------------------------------------

?

/Can you please give me additional information about what X-Air is doing

with the rogue parts supplier/s from India ?

?

/*The Rogue suppliers are copy cats and have copied some of our old

drawings or parts.? We are not sure what they supply and what material

they use. * *We have never tested them.

?

*

------------------------------------------------------------------------

*

*/There seems to be some confusion about who is supplying what, and on

one of the Facebook websites it is saying that this rogue supplier is

actually the X-Air factory itself selling as a third party. I would like

to get this question answered please.

?

/

*Nobody else other than us make the genuine X-Air Parts.*

*

We don't have control over other websites who say so.

?

Saying that the parts are made by X-Air is a scam done by the rogue

suppliers.*

**

*

These guys don't spend time for R&D but just copy and use some cheaper

raw material to make them.? Hence we presume they have a lot of time to

do such scams to promote their own material.? Such scammers are on the

increase these days in all fields, and they are able to mislead

customers through involvement in MultiMedia.

?

If the parts are coming from anybody except X-Air or published X-Air

dealers then they are not genuine parts, they are counterfeit parts, and

we share your same concerns about safety, compatibility and the

materials they are using.

?

*

?

--

With regards,??? Michael Coates

?

AU +61 7 5522 0583

?

?

PIPISTREL AIRCRAFT DEALER OF THE YEAR 2012

Winner of the EAA August Raspet Award 2012

PIPISTREL AIRCRAFT DEALER OF THE YEAR 2017

?

mailto:mcoates@...

?

?

Please note: because of the volume of e-mail we are now receiving our replies are

done using voice recognition software in an effort to speed up the reply process.

Sometimes the voice recognition program inserts silly words or doesn't actually

do what it is meant to do.? Occasionally these mistakes get through our quick

proofreading of each e-mail sent, so please accept my apologies if the odd mistake

gets through.

?

Legal Notice: The information contained in this email is confidential

and intended only to be read by the person(s) to whom it is addressed.

No one is authorized to copy, use, disclose, distribute or rely on this

information for any purpose whatsoever. If this communication has been

sent to you in error, please email the sender and delete the message.

?

?

?

?

?

?

?

?

?

?

?


-- 
With regards,    Michael Coates

AU +61 7 5522 0583


PIPISTREL AIRCRAFT DEALER OF THE YEAR 2012
Winner of the EAA August Raspet Award 2012
PIPISTREL AIRCRAFT DEALER OF THE YEAR 2017

mailto:mcoates@...


Please note: because of the volume of e-mail we are now receiving our replies are
done using voice recognition software in an effort to speed up the reply process. 
Sometimes the voice recognition program inserts silly words or doesn't actually
do what it is meant to do.  Occasionally these mistakes get through our quick
proofreading of each e-mail sent, so please accept my apologies if the odd mistake
gets through.

Legal Notice: The information contained in this email is confidential
and intended only to be read by the person(s) to whom it is addressed.
No one is authorized to copy, use, disclose, distribute or rely on this
information for any purpose whatsoever. If this communication has been
sent to you in error, please email the sender and delete the message.


 

开云体育

I do reply to any requests....?? the problem I have, like most of the other dealers is getting the information from the factory, they take some time to reply to any messages.

When it comes to you, doing a search of my inbox I cannot see any messages from you whatsoever so I don't really have any idea.....??

Searching my archives, the last email I can see from you is a 6 of August 2019...??? that is 4 years ago ???? please check you are emailing the correct address.?? mcoates@...



Kajur Kulp via groups.io wrote on 8/09/2023 10:10 am:
If X-Air's Michael Coates responded to parts requests maybe a lot more of us would still be enjoying our S models. So frustrating over a 4 year period of ownership.?


Kajur Kulp
828-230-8188
"BLOOM WHERE YOU ARE PLANTED"


On Wednesday, September 6, 2023 at 08:54:03 PM EDT, Justin Gregoris <jgregoris789@...> wrote:


Many thanks for sharing this valuable information!?

I will pass it along to the community here and near Ontario Canada

Happy flying!

From: [email protected] <[email protected]> on behalf of Michael Coates <mcoates@...>
Sent: Wednesday, September 6, 2023 8:48:30 PM
To: [email protected] <[email protected]>
Subject: Re: [XAIR] Spare parts from counterfeit suppliers
?
Hello X-Air people, could somebody on the Facebook page also duplicate this post so it gets some exposure.

I have had a lot of enquiry recently from various X-Air owners regarding several new parts suppliers, mainly in India working in opposition to the factory. I have finally received full information about this from the X-Air factory and it follows...



Can you please give me additional information about what X-Air is doing with the rogue parts supplier/s from India ?

The Rogue suppliers are copy cats and have copied some of our old drawings or parts.? We are not sure what they supply and what material they use.? We have never tested them.



There seems to be some confusion about who is supplying what, and on one of the Facebook websites it is saying that this rogue supplier is actually the X-Air factory itself selling as a third party. I would like to get this question answered please.

Nobody else other than us make the genuine X-Air Parts.

We don't have control over other websites who say so.

Saying that the parts are made by X-Air is a scam done by the rogue suppliers.

These guys don't spend time for R&D but just copy and use some cheaper raw material to make them.? Hence we presume they have a lot of time to do such scams to promote their own material.? Such scammers are on the increase these days in all fields, and they are able to mislead customers through involvement in MultiMedia.

If the parts are coming from anybody except X-Air or published X-Air dealers then they are not genuine parts, they are counterfeit parts, and we share your same concerns about safety, compatibility and the materials they are using.

-- 
With regards,    Michael Coates


Chas wrote on 7/09/2023 10:44 am:

WHO ARE THE COUNTERFEIT, NAME AND COMPANIES THEY GO BY ?

?

Sent from for Windows

?

From: Bernhard Svavarsson
Sent: Friday, September 1, 2023 3:50 AM
To: [email protected]
Cc: [email protected]
Subject: Re: [XAIR] Spare parts from counterfeit suppliers

?

Intresting and what has Raj Hamsa the x-xair company in India been doing last 10 years? Their website has not been updated since 2014.

?

----- Upprunalegt skeyti -----

Frá: Michael Coates <mcoates@...>

Til: [email protected]

Sent: Fri, 01 Sep 2023 00:23:08 -0000 (GMT)

Efni: [XAIR] Spare parts from counterfeit suppliers

?

Hello X-Air people, could somebody on the Facebook page also duplicate

this post so it gets some exposure.

?

I have had a lot of enquiry recently from various X-Air owners regarding

several new parts suppliers, mainly in India working in opposition to

the factory. I have finally received full information about this from

the X-Air factory and it follows...

?

------------------------------------------------------------------------

?

/Can you please give me additional information about what X-Air is doing

with the rogue parts supplier/s from India ?

?

/*The Rogue suppliers are copy cats and have copied some of our old

drawings or parts.? We are not sure what they supply and what material

they use. * *We have never tested them.

?

*

------------------------------------------------------------------------

*

*/There seems to be some confusion about who is supplying what, and on

one of the Facebook websites it is saying that this rogue supplier is

actually the X-Air factory itself selling as a third party. I would like

to get this question answered please.

?

/

*Nobody else other than us make the genuine X-Air Parts.*

*

We don't have control over other websites who say so.

?

Saying that the parts are made by X-Air is a scam done by the rogue

suppliers.*

**

*

These guys don't spend time for R&D but just copy and use some cheaper

raw material to make them.? Hence we presume they have a lot of time to

do such scams to promote their own material.? Such scammers are on the

increase these days in all fields, and they are able to mislead

customers through involvement in MultiMedia.

?

If the parts are coming from anybody except X-Air or published X-Air

dealers then they are not genuine parts, they are counterfeit parts, and

we share your same concerns about safety, compatibility and the

materials they are using.

?

*

?

--

With regards,??? Michael Coates

?

AU +61 7 5522 0583

?

?

PIPISTREL AIRCRAFT DEALER OF THE YEAR 2012

Winner of the EAA August Raspet Award 2012

PIPISTREL AIRCRAFT DEALER OF THE YEAR 2017

?

mailto:mcoates@...

?

?

Please note: because of the volume of e-mail we are now receiving our replies are

done using voice recognition software in an effort to speed up the reply process.

Sometimes the voice recognition program inserts silly words or doesn't actually

do what it is meant to do.? Occasionally these mistakes get through our quick

proofreading of each e-mail sent, so please accept my apologies if the odd mistake

gets through.

?

Legal Notice: The information contained in this email is confidential

and intended only to be read by the person(s) to whom it is addressed.

No one is authorized to copy, use, disclose, distribute or rely on this

information for any purpose whatsoever. If this communication has been

sent to you in error, please email the sender and delete the message.

?

?

?

?

?

?

?

?

?

?

?


-- 
With regards,    Michael Coates

AU +61 7 5522 0583


PIPISTREL AIRCRAFT DEALER OF THE YEAR 2012
Winner of the EAA August Raspet Award 2012
PIPISTREL AIRCRAFT DEALER OF THE YEAR 2017

mailto:mcoates@...


Please note: because of the volume of e-mail we are now receiving our replies are
done using voice recognition software in an effort to speed up the reply process. 
Sometimes the voice recognition program inserts silly words or doesn't actually
do what it is meant to do.  Occasionally these mistakes get through our quick
proofreading of each e-mail sent, so please accept my apologies if the odd mistake
gets through.

Legal Notice: The information contained in this email is confidential
and intended only to be read by the person(s) to whom it is addressed.
No one is authorized to copy, use, disclose, distribute or rely on this
information for any purpose whatsoever. If this communication has been
sent to you in error, please email the sender and delete the message.

-- 
With regards,    Michael Coates

AU +61 7 5522 0583


PIPISTREL AIRCRAFT DEALER OF THE YEAR 2012
Winner of the EAA August Raspet Award 2012
PIPISTREL AIRCRAFT DEALER OF THE YEAR 2017

mailto:mcoates@...


Please note: because of the volume of e-mail we are now receiving our replies are
done using voice recognition software in an effort to speed up the reply process. 
Sometimes the voice recognition program inserts silly words or doesn't actually
do what it is meant to do.  Occasionally these mistakes get through our quick
proofreading of each e-mail sent, so please accept my apologies if the odd mistake
gets through.

Legal Notice: The information contained in this email is confidential
and intended only to be read by the person(s) to whom it is addressed.
No one is authorized to copy, use, disclose, distribute or rely on this
information for any purpose whatsoever. If this communication has been
sent to you in error, please email the sender and delete the message.


RomyRick
 

Ummm..Michael is excellent!? He provided springs for my Standard from order to delivery to Canada in 1 week!? He is NOT to blame, excellent service and delivery...


On Thu, Sept 7, 2023, 20:10 Kajur Kulp via <kajur1100=[email protected]> wrote:
If X-Air's Michael Coates responded to parts requests maybe a lot more of us would still be enjoying our S models. So frustrating over a 4 year period of ownership.?


Kajur Kulp
828-230-8188
"BLOOM WHERE YOU ARE PLANTED"


On Wednesday, September 6, 2023 at 08:54:03 PM EDT, Justin Gregoris <jgregoris789@...> wrote:


Many thanks for sharing this valuable information!?

I will pass it along to the community here and near Ontario Canada

Happy flying!

From: [email protected] <[email protected]> on behalf of Michael Coates <mcoates@...>
Sent: Wednesday, September 6, 2023 8:48:30 PM
To: [email protected] <[email protected]>
Subject: Re: [XAIR] Spare parts from counterfeit suppliers
?
Hello X-Air people, could somebody on the Facebook page also duplicate this post so it gets some exposure.

I have had a lot of enquiry recently from various X-Air owners regarding several new parts suppliers, mainly in India working in opposition to the factory. I have finally received full information about this from the X-Air factory and it follows...



Can you please give me additional information about what X-Air is doing with the rogue parts supplier/s from India ?

The Rogue suppliers are copy cats and have copied some of our old drawings or parts.? We are not sure what they supply and what material they use.? We have never tested them.



There seems to be some confusion about who is supplying what, and on one of the Facebook websites it is saying that this rogue supplier is actually the X-Air factory itself selling as a third party. I would like to get this question answered please.

Nobody else other than us make the genuine X-Air Parts.

We don't have control over other websites who say so.

Saying that the parts are made by X-Air is a scam done by the rogue suppliers.

These guys don't spend time for R&D but just copy and use some cheaper raw material to make them.? Hence we presume they have a lot of time to do such scams to promote their own material.? Such scammers are on the increase these days in all fields, and they are able to mislead customers through involvement in MultiMedia.

If the parts are coming from anybody except X-Air or published X-Air dealers then they are not genuine parts, they are counterfeit parts, and we share your same concerns about safety, compatibility and the materials they are using.

-- 
With regards,    Michael Coates


Chas wrote on 7/09/2023 10:44 am:

WHO ARE THE COUNTERFEIT, NAME AND COMPANIES THEY GO BY ?

?

Sent from for Windows

?

From: Bernhard Svavarsson
Sent: Friday, September 1, 2023 3:50 AM
To: [email protected]
Cc: [email protected]
Subject: Re: [XAIR] Spare parts from counterfeit suppliers

?

Intresting and what has Raj Hamsa the x-xair company in India been doing last 10 years? Their website has not been updated since 2014.

?

----- Upprunalegt skeyti -----

Frá: Michael Coates <mcoates@...>

Til: [email protected]

Sent: Fri, 01 Sep 2023 00:23:08 -0000 (GMT)

Efni: [XAIR] Spare parts from counterfeit suppliers

?

Hello X-Air people, could somebody on the Facebook page also duplicate

this post so it gets some exposure.

?

I have had a lot of enquiry recently from various X-Air owners regarding

several new parts suppliers, mainly in India working in opposition to

the factory. I have finally received full information about this from

the X-Air factory and it follows...

?

------------------------------------------------------------------------

?

/Can you please give me additional information about what X-Air is doing

with the rogue parts supplier/s from India ?

?

/*The Rogue suppliers are copy cats and have copied some of our old

drawings or parts.? We are not sure what they supply and what material

they use. * *We have never tested them.

?

*

------------------------------------------------------------------------

*

*/There seems to be some confusion about who is supplying what, and on

one of the Facebook websites it is saying that this rogue supplier is

actually the X-Air factory itself selling as a third party. I would like

to get this question answered please.

?

/

*Nobody else other than us make the genuine X-Air Parts.*

*

We don't have control over other websites who say so.

?

Saying that the parts are made by X-Air is a scam done by the rogue

suppliers.*

**

*

These guys don't spend time for R&D but just copy and use some cheaper

raw material to make them.? Hence we presume they have a lot of time to

do such scams to promote their own material.? Such scammers are on the

increase these days in all fields, and they are able to mislead

customers through involvement in MultiMedia.

?

If the parts are coming from anybody except X-Air or published X-Air

dealers then they are not genuine parts, they are counterfeit parts, and

we share your same concerns about safety, compatibility and the

materials they are using.

?

*

?

--

With regards,??? Michael Coates

?

AU +61 7 5522 0583

?

?

PIPISTREL AIRCRAFT DEALER OF THE YEAR 2012

Winner of the EAA August Raspet Award 2012

PIPISTREL AIRCRAFT DEALER OF THE YEAR 2017

?

mailto:mcoates@...

?

?

Please note: because of the volume of e-mail we are now receiving our replies are

done using voice recognition software in an effort to speed up the reply process.

Sometimes the voice recognition program inserts silly words or doesn't actually

do what it is meant to do.? Occasionally these mistakes get through our quick

proofreading of each e-mail sent, so please accept my apologies if the odd mistake

gets through.

?

Legal Notice: The information contained in this email is confidential

and intended only to be read by the person(s) to whom it is addressed.

No one is authorized to copy, use, disclose, distribute or rely on this

information for any purpose whatsoever. If this communication has been

sent to you in error, please email the sender and delete the message.

?

?

?

?

?

?

?

?

?

?

?


-- 
With regards,    Michael Coates

AU +61 7 5522 0583


PIPISTREL AIRCRAFT DEALER OF THE YEAR 2012
Winner of the EAA August Raspet Award 2012
PIPISTREL AIRCRAFT DEALER OF THE YEAR 2017

mailto:mcoates@...


Please note: because of the volume of e-mail we are now receiving our replies are
done using voice recognition software in an effort to speed up the reply process. 
Sometimes the voice recognition program inserts silly words or doesn't actually
do what it is meant to do.  Occasionally these mistakes get through our quick
proofreading of each e-mail sent, so please accept my apologies if the odd mistake
gets through.

Legal Notice: The information contained in this email is confidential
and intended only to be read by the person(s) to whom it is addressed.
No one is authorized to copy, use, disclose, distribute or rely on this
information for any purpose whatsoever. If this communication has been
sent to you in error, please email the sender and delete the message.