Here's an update from Xiegu.??
How to desperation I sent an email to Xiegu's support email rather than my direct contact I was supplied by an ex vendor as I never got a reply by the direct although back door route.? The email I received from tech support basically told me to contact who I purchase the radio from for support there. Gee that was useful as nobody stocks parts in the United States other than a few basic knobs and someone has a front and back panel available.? Low and behold on Friday I received a message from the direct email not tech support. The lady apologized saying she hadn't checked her email in weeks!!!??
She inquired if I still needed the parts. I told her I did and I gave her my address asking her for a price including shipping. Haven't heard anything since. I'm hopeful maybe I'll hear something tonight. If not I'm going to write Xiegu support and parts off and consider these throwaway products.? Xiegu In particular and China in general just don't seem to get people on this side of the pond want support. We don't want to throw things away and buy new every time they break. Seems to be pardon the pun a foreign concept to them.? Fingers crossed for reply.??
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Thank you,
Randy AB9GO
Randy.AB9GO