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Moderated Reflection Question 1


 

So far, what?have you experienced with respect to the written or unwritten rules regarding protocol, hierarchy, and/or communication at your internship site?


 

In the two weeks at my internship site, I have learned a lot about procedure and proper conduct in terms of communication and actions with my superiors. For example, I have learned to be largely independent in my work, and that while my superiors are there to guide me, they are not there to tell me exactly what to do. Emailing or giving quick updates about my progress has also allowed me to become more efficient in my work. Also, I have gotten a better sense of how to thrive in a very professional environment. In terms of written rules, the major idea that everyone at my site must adhere to is confidentiality, but there is an unwritten sense of empathy and compassion that goes hand-in-hand with this. In regard to protocol, I have learned how important my language is at my internship site (especially with using terms like "survivor" instead of "victim," which facilitates a sense of empowerment with these women). I have also learned that, with respect to protocol and communication, it is also important to try and keep conversation light when possibly, as many of the work-related conversations are increasingly heavy. Overall, I have gained a new sense of independence with these rules, which is helping me succeed in a professional environment that deals with a lot of stress on a day-to-day basis.


 

At my internship site, there is not much hierarchy. The different divisions of the organization work independently and there is a formal hierarchy but it does not affect how my coworkers interact with each other. There is mutual respect among all the staff and everyone is always doing their work independently. However, we all trust each other to review each other's work. Something like a translation will be passed around 3 people before it is notarized. Over the last two weeks, I have been learning more about working independently, without rules or protocol being explicitly expressed. There are deliverables that are expected from me each week with a minimal reminder from supervisors. It has become important to be a self-starter during my internship.?


 

Over the past two weeks at Holiday Express I have become much more familiar with the rules of conduct and communication in the office. There are not many written rules and I have found that while there is a hierarchy between staff and interns, office protocol is very relaxed and comfortable. I am typically assigned a task at the beginning of the day and then work on it independently at my own pace until it is ready for submission, then my supervisor and I come together to discuss what I¡¯ve come up with. Communication is key in this process in order to produce the best result possible, and in my experience so far I have been able to effectively communicate with my team members to get the job done.


 

During the past weeks that I have attended my site placement, I have slowly become familiar with the role of each member within the non-profit. There are 5 people with whom the interns have direct contact, amongst them the program directors, the executive director, the volunteer coordinator, and the office manager.

This past Tuesday, the executive director held a meeting and requested our attendance. Although it was stated that they have not had many of these meetings before, I got an idea of the hierarchy of the organization. The board was mentioned multiple times, which led me to the conclusion that much of their protocol, decisions, and actions are determined by them.??

Although the board and their set standards exist, I believe there are a lot of unwritten rules and plans of action that give the staff enough freedom to perform independently.

In terms of communication, everyone seems to be willing to listen to others¡¯ thoughts and ideas. I can easily express my doubts in regard to tasks assigned as well as propose other approaches.


 
Edited

Muhibur Rahman

During the past few weeks, I¡¯ve been tasked to improve the social media content of Wafaa Organization as well as advertise and get the word out so that people are aware that non profits like these exists to help those that need assistance.?

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Every intern at our site is in the same boat as I am. At first, we were all confused and all over the place. Our schedules weren¡¯t aligned and we showed up at different times and dates. However, as we progressed through the weeks, there was a change in our approach. There was no one above anyone else. Our supervisors were willing to listen to and implement new ideas and approaches to better communicate and get tasks done. They valued our opinions on matters and everyone had a say in what they thought would help ensure we are able to perform our tasks efficiently.?
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We¡¯ve also been to the health fair in which we were required to form connections with other similar groups and organizations, for profit and non profit alike. We were able to learn a few things about other organizations out there while they learned about us. Communicating our ideas and goals helped pave that way and I am certain that we will be collaborating and working hand in hand with many other organizations to reach our goals.?


 

During the past weeks that I have attended my site placement, I have slowly become familiar with the role of each member within the non-profit. There are 5 people with whom the interns have direct contact, amongst them the program directors, the executive director, the volunteer coordinator, and the office manager.??

This past Tuesday, the executive director held a meeting and requested our attendance. Although it was stated that they have not had many of these meetings before, I got an idea of the hierarchy of the organization. The board was mentioned multiple times, which led me to the conclusion that much of their protocol, decisions, and actions are determined by them.? ?

Although the board and their set standards exist, I believe there are a lot of unwritten rules and plans of action that give the staff enough freedom to perform independently.?

In terms of communication, everyone seems to be willing to listen to others¡¯ thoughts and ideas. I can easily express my doubts in regard to tasks assigned as well as propose other approaches.?


 

At the beginning of my internship, I was very confused in what to do. Tasks weren¡¯t clear and I wasn¡¯t really sure where to begin. However, as i got comfortable with the program and working with the other interns and supervisors, I realized everyone was there to listen to one another. We all had better communication and team work and were able to give insight in order to complete most of our tasks. I believe there is mutual respect amongst the staff and we all are working towards one goal which is to help people the best and most efficient way we can.

Also in the health fair which we attended was a fun experience and helped us network to form connections with other similar groups and organizations. Many people came to our table asking questions about legal matters and how Wafaa can be of assistance. We directed them accordingly and took down names and numbers and later reached out to them to see what kind of assistance they needed. We also learned a lot about many other organizations and how they can be helpful for us and how we can help collaborate for community outreach. Networking and knowing a lot about my organization made me confident in what my beliefs are and how communication is key in order to get a job done.