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Re: Why you now Paypal


 

Weird. I NEVER have a Captcha / Not A Robot screen or button when using PayPal....

I do not save my password. Have to enter it every time, my choice. Works for me.

I do not understand the "how far along in the buying process you are" comment. All the screens on PayPal seem logical to me. And there are not many when sending money, either on their website only or through a vendor link to send funds.

So far it works well for me! Both as buyer and sending money to friends. Even for Tek supplies, to keep it on subject.?

Frank DuVal

On 11/26/2020 1:01 AM, Jeff Dutky wrote:
I don't have particular issues, other than complaints about this particular process (not being offered the options that would have made this process easy), and about the quality of their buyer interface (every time I have tried to log into their web interface I have had to do the "I'm not a robot" dance, and every time the site has responded with "something went wrong on our end" throwing me back to the "I'm not a robot" screen, so that I get to do the dance again, and maybe a third time. That's shoddy UX on PayPal's part, and I haven't got any patience for that sort of thing. Also there's no indication of how far along in the buying process you are, so you just have to keep clicking Continue until suddenly the process is over. That's also shoddy UX). My only other complaints about PayPal are mere hearsay, but I've heard too many stories of sellers having their funds frozen over the years to think that maybe there isn't at least a little bit of fire behind that smoke.
That said, I understand why people want to use PayPal: they fill a niche that, even today, has very few players. If you want to accept payment over the web you just don't have many choices, and the established choices (credit card merchant accounts) are not well suited to small players. When PayPal got started they were basically the only game in town for people who couldn't afford to set up a merchant account, and that benefit can not be overestimated. Still, I'm a grumpy sort, and this is one of the things I'm grumpy about.

-- Jeff Dutky

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