I have a different story on FedEx,
(They are probably all the same tho),
I ordered several pieces of
machinery that were shipped from USA origin to USA
destination, via FedEx ground freight.
4 items were packed in wooden
crates:
1. Mini Excavator Bucket 3ft x 18in
x 12in wt 90lbs --Crate broken open & re-closed, but
delivered.
2. 200MM Hole drilling auger &
motor kit, 32in x 14iin x 12in, wt 135lbs, --Crate destroyed
only 1/2 of actual auger delivered, motor, hoses, and auger
tip missing.
3. 300MM Hole drilling auger &
motor kit, 32in x 18iin x 14in, wt 155lbs, --Crate destroyed
(Split diagonally) all pieces except auger tip delivered.
4. 36" HD excavator mounted hedge
trimmer(ish) attachment, 4ft x 24in x 18in, wt 165lbs -- Don't
know what happened, unit sat at my local depot for 15 days, no
delivery attempted and finally returned to vendor,(I missed it
by 1 day communicating with terminal manager), sat at vendors
receiving depot/terminal and still not finally delivered yet
for 10 days. I have called my local FedEx terminal manager at
least 30 times, spoke 3 times... 1st, 1 Day late for return to
vendor, he said he would try to turn unit around, did not
happen, 2nd, 6 days after arrival at RTV destination -Friday,
said he would continue to investigate, 3rd, MGR Out sick all
this week, an underling was to investigate. Package at other
terminal 10 days now. My phone log is off the screen 4 times.
Between no answering of the phone, no response to v-mail, no
response to e-mail, and multiple 1/2 promises to help, my
advice --GET
INSURANCE for 2X or 3X what you are selling these
items for.
Take lots of photos of what it is,
find similar sales of similar looking items because when it is
lost, or separated, or broken, you will have your proof of
value and proof of existence. Pack it well enough so they
don't say it was inadequately packed, and take photos as you
are packing it up.
My experience is 100% fail of safe
delivery and 10 percent of delivery at all, I picked-up 2 at
the terminal because of crate breakage and they won't deliver
a broken crate, and 1 is still officially lost, stalled,
damaged, 500miles away, with promises to help,,,,,MAYBE, "no
promises." There are no other replacement units available from
the vendor to replace it with,(much like your 1-of-a-kind,
chunk of iron).
Good luck on your decisions and
results!
John
[Edited Message Follows]
Closest city of any size is Madison, wi.
The bed turret I'm asking $750 firm for and the taper
attachment [complete except for binding lever] $800 firm
$1500 takes the pair.? Buyer pays shipping.
I won't put them on the auction site; last experience there
was very annoying to say the least.
I will, however, take the stuff to the UPS store and the
buyer can work it out with them.
Both are pretty rust free but full of shelf dust and old
oil...
?
