print tool and usb connected printer

[email protected] #19170 hi everyone having a problem when connecting an epson p800 to MacBook with a cable instead of wifi. when I run the program and select the usb connected printer it doesn't give me the printer option drop down menu. if I select the same printer with a wireless connection it does as normal. this has only happened recently. in the past there was no difference to how the program responded to either. any idea? thanks Luca
Roy Harrington All Messages By This Member #19171 Hi Luca First it’s usually not best to have multiple drivers using different connections to one printer. ? But It sounds like you have been connected using the AirPrint driver instead of the Epson driver. Apple has been encouraging this for latest operating systems.? You will need to manually need to Add the printer and not take the default - choose a downloaded driver from Epson.? Roy toggle quoted message Show quoted text On Sat, Oct 26, 2024 at 7:29?PM <lucaortis@...> wrote: hi everyone having a problem when connecting an epson p800 to MacBook with a cable instead of wifi. when I run the program and select the usb connected printer it doesn't give me the printer option drop down menu. if I select the same printer with a wireless connection it does as normal. this has only happened recently. in the past there was no difference to how the program responded to either. any idea? thanks Luca

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