If anyone has worked with the P5370 and it keeps showing the error message “paper not detected,” this week I tried taping one edge with opaque tape, worked but not always, drawing sharpie pen lines along the bottom and side edge (in both instances assuming it is an OPTICAL issue detecting the paper) also worked but not always. Well yesterday teaching a digital negatives workshop one of my students offhandedly mentioned that she pushes down on the top edge of the OHP as it is being detected, essentially putting a bit more weight or pressure on the bottom edge, and it solved the problem. It actually worked consistently. They had figured it was a weight issue, not an optical issue.

Don’t have any proof of this but thought I’d share anyway because that ding ding ding error light and message is really annoying especially in a class of 16.

Note that all my other printers I have used, 1900, 2200, 2400, 3800, 3880, P700, P800, P900 have never displayed this tendency to not detect the paper, but the P5370 is the most I would say “pro” printer of all of these.

Chris

Good to know Sandy, especially if/when I get that printer for my home lab where I could leave a stack of Pictorico in the cassette.

I haven’t figured out how to use the cassette in a gang lab since everyone has their own Pictorico…so it’d be opening and loading the tray all the time…

Chris

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