开云体育

U3S kit : Synth kit arrived without the SI5351A ! what can I do?

Gur Lavie All Messages By This Member #20568 Hi Guys, After 2 month waiting I was very happy to get my U3S kit. As I am going into building it, I found out that the Synth kit arrived, but the SI5351 IC was not included - not free and not installed. See images. Did it happen to any of you ? Any idea how to resolve it ? ( I wrote to the "sales@..." but I guess they are overwhelmed by so many emails..... Thanks
Hans Summers All Messages By This Member #20570 Hi Gur I did receive the email you sent me but that was on Saturday, and I have not so much chance to reply to all my emails during the weekend. Many have to wait for Monday (today).? I will answer your email now. But basically - this is a manufacturing defect, and I will get a replacement Synth sent to you as soon as possible (without waiting in line for QCX shipments).? 73 Hans G0UPL toggle quoted message Show quoted text On Mon, Jan 8, 2018 at 10:55 AM, Gur Lavie <gurlavie@...> wrote: Hi Guys, After 2 month waiting I was very happy to get my U3S kit. As I am going into building it, I found out that the Synth kit arrived, but the SI5351 IC was not included - not free and not installed. See images. Did it happen to any of you ? Any idea how to resolve it ? ( I wrote to the "sales@..." but I guess they are overwhelmed by so many emails..... Thanks
Gur Lavie All Messages By This Member #20571 Thanks Hans !? Feeling bad on the trouble this causes. Thanks for the quick response. Gur
Hans Summers All Messages By This Member #20572 Hi Gur No, I am feeling bad at the inconvenience this mistake causes for you! Now I am going to contact the PCB factory with your photo, and beat them with it, and try to make THEM feel bad also :-) 73 Hans G0UPL toggle quoted message Show quoted text On Mon, Jan 8, 2018 at 11:12 AM, Gur Lavie <gurlavie@...> wrote: Thanks Hans !? Feeling bad on the trouble this causes. Thanks for the quick response. Gur
V Zecchinelli #20574 开云体育 I had the same problem.? Hans is working on getting me another. Vince On 1/8/2018 2:55 AM, Gur Lavie wrote: toggle quoted message Show quoted text Hi Guys, After 2 month waiting I was very happy to get my U3S kit. As I am going into building it, I found out that the Synth kit arrived, but the SI5351 IC was not included - not free and not installed. See images. Did it happen to any of you ? Any idea how to resolve it ? ( I wrote to the "sales@..." but I guess they are overwhelmed by so many emails..... Thanks
Roberto Pietrafesa All Messages By This Member #20577 I'm very glad when I buy something from QRP-Labs because Hans is always available and quick to assist us for any kind of problem. This is a great thing nowadays! Thank you, Hans! Roberto.
James Zelazny jr All Messages By This Member #20579 You can also still use the board. Grab some Si5351a IC`s and maybe solder it in. I found flux and solder wick works perfectly but check for solder bridges. This place is pretty good pricing as well and fast free shipping - Jim,N2NXZ
Chris Wilson All Messages By This Member #20582 Hello Roberto / QRP Lab folk, If anyone in the UK gets a bare synthesizer board they do not want to try and use I am happy to buy one or more and cover postage as I have a few experiments in mind! Thanks. Monday, January 8, 2018 toggle quoted message Show quoted text I'm very glad when I buy something from QRP-Labs because Hans is always available and quick to assist us for any kind of problem. This is a great thing nowadays! Thank you, Hans! Roberto. -- 2E0ILY Best regards, Chris mailto:chris@... -- Best regards, Chris Wilson (2E0ILY)

Previous Topic Next Topic