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Very fragile shipping packaging

Renato Martins All Messages By This Member #126367 Hey everyone! The packaging for shipping QRP-Labs items is very fragile and insufficient to protect the items over long distances, several comments about broken parts have already been posted and no progress has been made to correct the problem. A more resistant box and better packaged items are essential. Feeling frustrated. FT'sss 73!!! Renato PY2RLM?
Bill - AA4NO All Messages By This Member #126372 I second the weak boxes. ?I ordered a QMX and the box arrived crushed. ?It had folded nearly in half. ? The main board had separated from the display board and power boards. ?Fortunately it snapped at the perforated joints and I did not find any obvious damage. ?I built the kit and it was good except for a dead PCM1804 which when replaced the rig is in working order. ? I know postage is expensive but the box did seem very weak for shipping electronics.? ?
Matt - W6CSN All Messages By This Member #126378 Agree. There needs to be a better way to protect the taller components. The coil form on one of the SMPS boards of my latest QMX arrived broken. ? I was able to find and superglue most of the missing piece back on, so I think it’ll be okay. But it would be better had it arrived intact. ? The package, shipped from Sedalia, MO, usa, was very tight and it seems like the shocks of external handling can easily transfer to the fragile components inside. ? ?
Hans Summers All Messages By This Member #126380 Hi all There are a quite large number of people who have provided positive feedback on the packaging. Generally the positive feedback greatly outweighs?the reports of problems, when it comes to the packaging.? There has been some very rough treatment on some occasions by FedEx. Once a package suffered a degree of damage which could only have occurred by being run over by a truck or perhaps even a train. I don't recall ever having been successful with a damage claim but thought I might be lucky on that occasion. Hilariously the response was that I should use stronger packaging. I think even if it had been in a steel box not a cardboard box, on that occasion it wouldn't have survived.? Anyway the 330uH inductors are apparently a particular problem. They chip very easily but this does not need to be fixed and does not alter the function. If they break at the bottom of the ferrite stem then as long as the wires are still attached and there is continuity through the coil, there's no problem just putting a bit of glue on to fix the inductor back on. Right now I don't quite know how to resolve this 330uH inductors issue but I'm giving some thought.? Again - if anyone has chips off the top of the 330uH inductors - just continue, don't worry about it.? 73 Hans G0UPL toggle quoted message Show quoted text On Mon, Jul 22, 2024 at 10:15?PM w6csn via <w6csn=[email protected]> wrote: Agree. There needs to be a better way to protect the taller components. The coil form on one of the SMPS boards of my latest QMX arrived broken. ? I was able to find and superglue most of the missing piece back on, so I think it’ll be okay. But it would be better had it arrived intact. ? The package, shipped from Sedalia, MO, usa, was very tight and it seems like the shocks of external handling can easily transfer to the fragile components inside. ? ?
Matt - W6CSN All Messages By This Member #126384 I was going to mention that this is the first QRP-Labs kit that I’ve had shipped from the U.S. “distribution center” and I am both pleased and impressed with the tight and compact package. ? If we can just figure out a way to protect the inductors from the rigors of normal shipping and handling.
Bruce Akhurst All Messages By This Member #126386 I ordered a Chinese bargain box of assorted spare inductors of? exactly that form from Amazon / Amazon Prime delivery? and at least a quarter of those came without some part of their corners.? ? Happily the damage was distributed around the values fairly evenly so I still got more than I'll likely use.? ? ?Rolled my eyes and moved on . . .? ? I suspect the material is very brittle though and some are doomed to break. To confirm Hans' comments even the broken off corner ones measured fine on my LCR meter
Renato Martins All Messages By This Member #126389 In my opinion, using a box with greater rigidity, PCB protected by bubble wrap and especially far from the heat sinks and metal parts of the housing assembly would almost completely reduce damage. External impacts deform the box that hits heatsinks and metal boxes and causes damage to the highest components. FT'sss 73! Renato? PY2RLM? Em seg., 22 de jul. de 2024, 18:46, w6csn via <w6csn=[email protected]> escreveu: toggle quoted message Show quoted text I was going to mention that this is the first QRP-Labs kit that I’ve had shipped from the U.S. “distribution center” and I am both pleased and impressed with the tight and compact package. ? If we can just figure out a way to protect the inductors from the rigors of normal shipping and handling.
Tom All Messages By This Member #126390 开云体育 ?? A few years ago I ordered a built kit, the bnc connector was damaged in part due to poor packing, a styrofoam? pad over the connectors would have helped. This was mentioned to Hans and a replacement bnc was sent I repaired the unit. The box it was sent in was also flimsy. ?? I just got another built kit which had a 1/2 inch (15 mm for those metrically inclined) piece of styrofoam over the connectors plus the thing was wrapped in bubble wrap. Definitely better packaged, a better box would be an improvement. ?? I've shipped a lot of things, I try to protect the fragile parts that stick out, styrofoam pads over knobs and connectors plus wrapped in bubble wrap and put in a STOUT box. This should provide protection over reasonable mishandling but if the shipper just for fun drops it from 10 feet and then backs over it with his truck... Well you are SOL. ?????????????????????????????????????????? Tom, W6TOM ? toggle quoted message Show quoted text On 2024-07-22 14:45, w6csn@... wrote: I was going to mention that this is the first QRP-Labs kit that I’ve had shipped from the U.S. “distribution center” and I am both pleased and impressed with the tight and compact package. ? If we can just figure out a way to protect the inductors from the rigors of normal shipping and handling.
Larry VE7EA All Messages By This Member #126395 I have so far ordered 5 QRP-Labs items at 5 different shipping times. Some via normal post some via Fedex? All were well packaged and arrived with no damage. Perhaps the locals are playing futbol with your package before they deliver it? ;-)
Renato Martins All Messages By This Member #126404 Ok, Larry! So far I have ordered 8 items from QRP-Labs, but in this last purchase there was a lot of metal inside the box and I had problems due to lack of protection, you have 3 more chances. This is not a complaint, but rather a suggestion to improve the packaging, because any obvious small impact would cause damage to a component placed together with heatsinks and other metals. FT'sss 73 Renato PY2RLM Em seg., 22 de jul. de 2024, 22:42, Larry VE7EA via <lagagnon=[email protected]> escreveu: toggle quoted message Show quoted text I have so far ordered 5 QRP-Labs items at 5 different shipping times. Some via normal post some via Fedex? All were well packaged and arrived with no damage. Perhaps the locals are playing futbol with your package before they deliver it? ;-)

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