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Contacting QRP Labs about order error

Hank Tyler
 

I very recently ordered a QDX but for the wrong frequency range. What is the best way to contact them to correct my order?

Thanks!
 

Hans is traveling so he won't get back to you for about a week but use the support ticketing system.

Colin - K6JTH


On Sat, May 18, 2024 at 8:25?AM Hank Tyler via <tylerhster=[email protected]> wrote:
I very recently ordered a QDX but for the wrong frequency range. What is the best way to contact them to correct my order?

Thanks!


--
Colin - K6JTH?
 

Right now, offer it for trade for the one you meant to order.? That'll be the fastest.

73
Jim N6OTQ

On Sat, May 18, 2024 at 10:25?AM Hank Tyler via <tylerhster=[email protected]> wrote:
I very recently ordered a QDX but for the wrong frequency range. What is the best way to contact them to correct my order?

Thanks!

 

I agree with Colin. I have used the ticketing system to successfully change an order.?


Steve W6WU?
Hank Tyler
 

Thanks! I just submitted a ticket!
 

Same here... a few days ago I ordered a QMX by mistake, didn't see the QMX+.?
I put in a ticket to change the order to a QMX+. I haven't heard back yet but I understand Hans is in Dayton right now.

Glenn W2BX/QRP
?
 

Yep. Ticket on for me also as I forgot to add the QLG3 to my QMX+ order. No big deal if I have to order it separately but would be nice a) to get it all together and b) to save on shipping.
 

Hi all

I'll sort it all out, don't worry. Anyone who ever went to FDIM/Hamvention will know how hectic it is. I slept 2-5 hours per night the whole of the past week here. So please bear with me while I catch up on the tickets.?

73 Hans G0UPL


On Mon, May 20, 2024, 1:53?PM Danny Bower via <m0sdb=[email protected]> wrote:
Yep. Ticket on for me also as I forgot to add the QLG3 to my QMX+ order. No big deal if I have to order it separately but would be nice a) to get it all together and b) to save on shipping.

 

Hans,

You can Sleep on your long plane ride home. But that probably won¡¯t help much;)

It was Nice to see you again at FDIM and Hamvention but you looked like hell. I wanted to chat but you being busy making sales and looking like death warmed over, I didn¡¯t want to bother you.

Thank You for the FDIM presentation and Surprise of a New kit. I am a Happy Repeat Customer.

Be sure to get some rest and maybe a Vacation once you are settled back into QRP Labs.

Thanks again and 73,

Kevin NZ1I?
Mystic,CT
 

Thanks Kevin?

Now arrived in DC... I don't sleep too well on planes (you know how tall I am)... At least not since I left corporate life and QRP Labs Chief Financial Officer (a.k.a. XYL) doesn't put me in business class :-D

I'm still death warmed up but I guess I'll recover eventually, and FDIM/Hamvention was loads of fun. Really great event this year. See you again next year!

73 Hans G0UPL


On Tue, May 21, 2024, 10:53?AM Kevin Gilot NZ1I via <kevinemtid=[email protected]> wrote:
Hans,

You can Sleep on your long plane ride home. But that probably won¡¯t help much;)

It was Nice to see you again at FDIM and Hamvention but you looked like hell. I wanted to chat but you being busy making sales and looking like death warmed over, I didn¡¯t want to bother you.

Thank You for the FDIM presentation and Surprise of a New kit. I am a Happy Repeat Customer.

Be sure to get some rest and maybe a Vacation once you are settled back into QRP Labs.

Thanks again and 73,

Kevin NZ1I?
Mystic,CT

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