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Unable to fully lock RA axis on G11


 

Hello All?
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I am a brand new user of Losmandy mounts. My past experience with GEMs has been limited to the iOptron SGP and the Vixen GPDX.?
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I recently acquired a Celestron Losmandy G11.?
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I tried to counterbalance my setup today and had a clarification about the RA axis.?
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No matter how much I tighten the RA clutch knob I am unable to fully lock the RA axis movement (and I really tightened the clutch). The Dec axis is fine....I am able to fully lock down that axis when I tighten the Dec clutch.?
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Is this normal ? As an example when I deliberately throw the RA axis off balance by moving the 11lb counterweight all the way towards the end of the shaft, the mount easily rotates about the RA axis even when fully tightened down.?
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This has definitely not been my experience on the other gems I have used...
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Would appreciate any advice.?
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Sincerely?
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Avi?

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