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Be careful who you order a replacement cellphone from.
I have used Back Market in the past and was satisfied with?their service and 'products.' I needed a replacement cellphone?for my Bride KA0VTB that had malfunctioned.? I did nothing wrong. The 'unlocked' phone that I had ordered came in LOCKED.? This was verified by me cellphone service provider and Samgsung. Robin Cross? w0fen ret CE KCUR, WNIU / WNIJ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ BACK MARKET Until this happened, I was completely satisfied with Back Market, their service, and “products.” Hello Robin, Your package has been delivered. ~~~~~~~~~~~~~~~~~~~~~~~ Robin Cross 3/31/25, 6:44 PM COMPLETELY DISCHARGED in addition to everything else. I should slip it back into one layer of bubble wrap and drop it in a mailer to ship it back just like it arrived initially. This GO TECHPRO GLOBAL should be blacklisted within the cellphone community. I did not do any of this on purpose but it sure looks like that is what they are doing. ~~~~~~~~~~~~~~~~~~~~~~~ Hi Robin, Let’s get your return ready to go. First up, I’m attaching a return label in the chat. Your shipping provider is UPS Ground, and you can find their locations here: . To ensure your return goes smoothly, follow these return steps Before shipping, be sure to take photos of your item from all angles — this will protect you if it’s damaged in transit. Once these steps are done, your item is ready to go! We’ll let you know as soon as it arrives. ~~~~~~~~~~~~~~~~~~~~~~ Well, If YOU don't trust the label I have then YOUR only choices are 1] I use the label I have, 2] You FED-EX me correct label, OR 3] You call the UPS store I am going to and MAKE SURE that I will have no problems when I walk in the door there. I just got back home and the UPS store was closed. My plan was to go back tomorrow. Your luck-I am a night owl. I usually don't get going til the afternoon. Enjoy your luck. UPS Raytown The UPS Store Center 63 Shopping Center Closed Now Open Tomorrow at 8:00 AM 6222 Raytown Traffic Way Raytown, MO 64133 Opens in New Tab Corner of 63rd Street & Raytown Trafficway (816) 743-8118 (816) 358-3897 store4771@... Estimate Shipping Cost Contact Us Schedule Appointment ~~~~~~~~~~~~~~~~~~~~~~~~~ Hi Robin, I hope you are doing well. As was mentioned before, we have already generated a shipping label for you and attached it to this conversation. We won't be able to send you the label via mail. I advise that you use the label we generated. However, you are free to use your own shipping label, but as a friendly reminder, Back Market won't be liable for any shipping issue like lost or damage while the device is in transit. If you have any questions, just reply this message. Warm regards, Wilson, Back Market Customer Care ~~~~~~~~~~~~~~~~~~~~~~~~~~ Back Market Customer Care 4/2/25, 8:24 AM Hi Robin, I hope you are doing well. As was mentioned before, we have already generated a shipping label for you and attached it to this conversation. We won't be able to send you the label via mail. I advise that you use the label we generated. However, you are free to use your own shipping label, but as a friendly reminder, Back Market won't be liable for any shipping issue like lost or damage while the device is in transit. If you have any questions, just reply this message. Warm regards, Wilson, Back Market Customer Care ~~~~~~~~~~~~~~~~~~~~~~~~~~~ Robin Cross 4/2/25, 1:46 PM Well that MEANS despite your title you are NOT INTO Customer Care.. It is addressed to the provider that sent the WRONG PHONE. Customer Care, right. After my experience I WILL NOT open the 'attached label' from an untrusted source!!!!!!!!!!! ACTIiONS get rewards NOT WORDS. YOU HAVE PROVED that I am correct in not opening the attachment. ~~~~~~~~~~~~~~~~~~~~~~~~~~~ Robin Cross 4/2/25, 4:55 PM Well My Bride talked me into opening the label you had attached. OK, more problems. I wouldn't print. Same as before. I saved it emailed it to my Bride. She printed it. Maybe now we can get this gone. Dispose of the whole mess that I didn't start and want no part of. Thankfully I will order future phones from companies who can deliver the requested device as specified. Thank you very much! ~~~~~~~~~~~~~~~~~~~~~~~~~~~ Back Market Customer Care 4/3/25, 8:15 AM Hi Robin, I'm glad to have the chance to reach you today. I hope you are having a good day. Thank you so much for bringing this to my attention, and for your willingness to download and sent the label to be printed. I'll be attentive to your return. Please don't hesitate to contact us back in case you have more questions or need further assistance. I'm glad to help in any way I can. Warm regards, Wilson, Back Market Customer Care ~~~~~~~~~~~~~~~~~~~~~~~~~~~ Back Market 4/3/25, 2:39 PM Hello Robin, Your package has been collected by the shipping provider, you can track it here: [omitted] ~~~~~~~~~~~~~~~~~~~~~~~~~~~ Back Market 4/9/25, 5:04 PM Hi Robin, Good news — your refund of $154.02 will be credited to your original payment method. This was a partial refund because of an accessory issue. Please note that the time it takes for the funds to appear in your account varies depending on your payment method. In most cases, it takes around 5 business days. Learn more about refunds ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Robin Cross 4/9/25, 8:19 PM ANOTHER REASON NOT TO BUY FROM YOU AGAIN or RECOMMEND YOUR BUSINESS TO ANYONE. THIS ENTIRE FIASCO WAS NOT MY FAULT!!!!!!!!!!!! YOUR COMPANY SENT THE WRONG-WRONG-WRONG PHONE. WHY AM I GETTING CHARGED???????? YOU DON'T WANT FUTURE CUTOMERS!!!!!!!!!!!!!!!!! I will copy all of this exchange and post it so the several thousand will KNOW not to purchase from you. The copy will ensure that I am telling the TRUTH!!!!!!!!! If I had YOUR REAL email address, I would CC you on it to verify that I am telling the TRUTH. You may not be truthful and dependable but I am!!!! When I pledge something, I keep me pledges. You don't!!!! |
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Choose the right seller to buy a used cellphone from.
I needed a replacement for a cellphone that had malfunctioned.? I did nothing wrong. Robin Cross? w0fen ret CE KCUR, WNIU / WNIJ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Hello Robin,
Your seller has shipped the device back to you.
According to USPS, the expected delivery date is Tuesday, April 01.
You can track your package at the link in the previous message.
I hope everything goes well with the delivery, please note that the package of the device is made by the seller.
As a friendly reminder, you just need to remove all your accounts from the device, factory reset it and I will provide you a new shipping label for you to return it for a full refund.
Don't forget that I will be here to help you in case you have any questions.
Have a good weekend.
Warm regards,
Wilson, Back Market Customer Care Monday, March 31, 25 Back Market 3/31/25, 4:54 PM Hello Robin,
Your package has been delivered. R Robin Cross 3/31/25, 6:44 PM COMPLETELY DISCHARGED in addition to everything else. I should slip it back into one layer of bubble wrap and drop it in a mailer to ship it back just like it arrived initially. This GO TECHPRO GLOBAL should be blacklisted within the cellphone community. I did not do any of this on purpose but it sure looks like that is what they are doing. Tuesday, April 1, 25 Back Market 4/1/25, 11:38 AM Hi Robin,
Let’s get your return ready to go. First up, I’m attaching a return label in the chat. Your shipping provider is UPS Ground, and you can find their locations here:
To ensure your return goes smoothly,
Before shipping, be sure to take photos of your item from all angles — this will protect you if it’s damaged in transit. Once these steps are done, your item is ready to go! We’ll let you know as soon as it arrives. Back Market Customer Care 4/1/25, 11:42 AM Hi Robin,
I'm sorry to read that you didn't receive the device well package.
In this case, you can go ahead and remove the Google/Samsung account from the device and ship it back.
You can take pictures of the device and the box and return it as you received it.
How to return your device for a refund:
- Follow these steps carefully
- Your return label will be attached as a PDF to the first message in this conversation
Read before shipping your return!
If your device is connected to a user account (e.g. iCloud, Samsung, Google) or if it’s been damaged (e.g. cracks or bumps), the seller won’t be able to refund you. Otherwise, they’ll refund your original payment method within 2 business days of receiving the item.
? Please note you have 14 days to return the device using the shipping label
If you have any questions, just reply back this message.
Here for you,
Wilson, Back Market Customer Care R Robin Cross 4/1/25, 3:35 PM I WILL return it using the shipping elements that they sent it to me in. FAR FROM ADEQUATE!! Plus you will also be paying for an adequate box to ship it in. Like I said you ought to blacklist them in the industry. I have already filed a proper complaint with the BBB. My anger is
settling down but my impressions of them are still not even good and won't ever be. Like I said previously I NEVER open attachments from untrusted senders. Do you think my trust level of you has gone up. There was a printed label in a package, very luckily. So I can avoid the untrusted attachment. Back Market Customer Care 4/1/25, 5:03 PM Hi Robin,
I can see where you're coming from, and I completely understand how this situation could be an inconvenience for you.
Rest assured that we have already reported this issue with the seller to our department in charge form them to provide the corresponded feedback.
On the other hand, I completely understand your feeling about open the attached files. However, please make sure that you use the shipping label we generate for you.
If you return your device using a different label or your own one Back Market won't be liable for any shipping issue like lost or damage.
Thanks in advance for your patience and understanding. I'll be attentive to your return.
If you have any questions, just reply back this message.
Warm regards,
Wilson, Back Market Customer Care R Robin Cross 4/1/25, 8:07 PM Well, If YOU don't trust the label I have then YOUR only choices are 1] I use the label I have, 2] You FED-EX me correct label, OR 3] You call the UPS store I am going to and MAKE SURE that I will have no problems when I walk in the door there.
I just got back home and the UPS store was closed. My plan was to go back tomorrow. Your luck-I am a night owl. I usually don't get going til the afternoon. Enjoy your luck.
UPS Raytown
The UPS Store Center 63 Shopping Center
Closed Now
Open Tomorrow at
8:00 AM
6222 Raytown Traffic Way
Raytown, MO 64133
Opens in New Tab
Corner of 63rd Street & Raytown Trafficway
(816) 743-8118
(816) 358-3897
store4771@...
Estimate Shipping Cost
Contact Us
Schedule Appointment Wednesday, April 2, 25 Back Market Customer Care 4/2/25, 8:24 AM Hi Robin,
I hope you are doing well.
As was mentioned before, we have already generated a shipping label for you and attached it to this conversation. We won't be able to send you the label via mail.
I advise that you use the label we generated. However, you are free to use your own shipping label, but as a friendly reminder, Back Market won't be liable for any shipping issue like lost or damage while the device is in transit.
If you have any questions, just reply this message.
Warm regards,
Wilson, Back Market Customer Care R Robin Cross 4/2/25, 1:46 PM Well that MEANS despite your title you are NOT INTO Customer Care.. It is addressed to the provider that sent the WRONG PHONE. Customer Care, right. After my experience I WILL NOT open the 'attached label' from an untrusted source!!!!!!!!!!! ACTIiONS get rewards NOT WORDS. YOU HAVE PROVED that I am correct in not opening the attachment. R Robin Cross 4/2/25, 4:55 PM Well My Bride talked me into opening the label you had attached. OK, more problems. I wouldn't print. Same as before. I saved it emailed it to my Bride. She printed it. Maybe now we can get this gone. Dispose of the whole mess that I didn't start and want no part of. Thankfully I will order future phones from companies who can deliver the requested device as specified. Thank you very much! Thursday, April 3, 25 Back Market Customer Care 4/3/25, 8:15 AM Hi Robin,
I'm glad to have the chance to reach you today. I hope you are having a good day.
Thank you so much for bringing this to my attention, and for your willingness to download and sent the label to be printed.
I'll be attentive to your return.
Please don't hesitate to contact us back in case you have more questions or need further assistance. I'm glad to help in any way I can.
Warm regards,
Wilson, Back Market Customer Care Back Market 4/3/25, 2:39 PM Hello Robin,
Your package has been collected by the shipping provider, you can track it here: Wednesday, April 9, 25 Back Market 4/9/25, 5:04 PM Hi Robin,
Good news — your refund of $154.02 will be credited to your original payment method. This was a partial refund because of an accessory issue.
Please note that the time it takes for the funds to appear in your account varies depending on your payment method. In most cases, it takes around 5 business days. |
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Re: Event: Wednesday Night UHF Fusion Digital Net - Wednesday, April 9, 2025
#cal-reminder
Ron has been hosting this net for years. Tonight you will have a special net host. As a club we need to support this net and also give Ron some time off. If anyone would like to host the net on a regular rotation or just be a back up host, please contact me and we can set up a system! Also we have a Wednesday fusion net!! Please take a minute stop in and say hello!! Thank you, Jen, N0VVX? |
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Re: Hambash Update!
I planned to come by Friday evening to set up a few things including projectors etc. Can you bring the Shriner projector?? I’ll have the Raytown projector. Screens or whiteboards??? What time can we get into the building and do we enter the same way that evening?? Joe On Mon, Apr 7, 2025 at 1:56?PM Jeremiah Griffith via <jgriffith=[email protected]> wrote:
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Hambash Update!
Alright guys, some important information about this Saturdays Hambash.
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Doors open at 8AM Saturday April 11th.??
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We are at the Raytown High School at 6019 Blue Ridge Blvd, Raytown, MO 64133 , we are using the South Side of the building. There will be signs, and volunteers there to direct you once you get there.? ?You can see in the image below. The Red Rectangle shows the portion of the building we will be in, the blue rectangles show the available parking areas (which are fluid based on the construction situation there, but again we will have folks there to direct based on what the situation looks like), and the Cyan Triangle is the entrance to our portion of the building. (Again there will be signs and folks there to direct).?
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We have 5 Presentations on Saturday:?
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We are also hosting the following meetings:?
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The W5YI, Raytown Testing Team is going to be offering testing starting at 0900AM.? To Signup for Testing go to the following link:?
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There are still tables available, if you would like to reserve a table - go the following link ASAP:?
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PURCHASE YOUR RAFFLE TICKETS IN ADVANCE, we have some amazing prizes this year - do so by following the link.? Raffle Tickets will be available for pickup on entry under your name when you get there. They will be prefilled out with your callsign. SO this saves a lot of time if you buy them ahead of time!?
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They can be purchased by following this link: ? and scrolling to the bottom where the form is.?
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Food & Beverages:?
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NS Cakes Food Truck will be on site, you can't miss it is a big lime green food truck! She will have breakfast items, biscuits and gravy special, coffee and soda and some sweet treats.? Trust me you don't want to miss out, Nicole (the owner) makes a pretty awesome dessert spread... you won't leave hungry... thats for sure!?
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Raffle and Raffle Prizes:?
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We will be raffling things off all day long! You must be present to win, with the exception of the Grand Prize. We have the following prizes, plus some that may not be in this list:?
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We will have many great prizes from our sponsors:
50/50 Drawing:?
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There will be a 50/50 Drawing, tickets will be sold all day, and the drawing will be at 1:00PM.? YOU MUST BE PRESENT TO WIN!?
Tickets will be available at the check-in table, and we will have someone roaming around selling!!!? All sales must be in cash - no credit or paypal for this to avoid the fees!?
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If you have any questions or concerns please reach out to us at hambash@....?
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Otherwise, we will see you there.?
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Thanks,
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Jeremiah
KC4CAD
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President Raytown Amateur Radio Club
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Re: Hambash 2025 Volunteer Signups
A slot would make volunteer?Members that?they could have a conflict. You are right, not necessary. Testing starts at 9am and runs until?all are through.? From previous? experience it should be finished by Noon.? It could be earlier.? Noon is? the published time. Robin Cross? w0fen ret CE KCUR, WNIU / WNIJ On Mon, Apr 7, 2025 at 1:13?PM Joe Rinella <jmrinella@...> wrote:
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Re: Hambash 2025 Volunteer Signups
Robin – I don’t know if we need a slot per se since testing is going to be taking place from 9 o’clock until whenever you decide to stop. We can make an announcement here and there to remind people that testing is available… JR On Mon, Apr 7, 2025 at 12:52?PM Robin Cross <w0fenrobin@...> wrote:
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Re: Hambash 2025 Volunteer Signups
There was no slot for Giving Tests.? I know I'm doing that.? It would be? helpful?for others so that they are Sure they have no conflicts. I usually wear one of my Blue polo Club?shirts.? If you have a blue Club Polo Shirt, and are on the testing?team [a VE].? You are welcome to wear it.? THANK YOU!!! 73 & God Bless!! Robin Cross? w0fen ret CE KCUR, WNIU / WNIJ On Mon, Apr 7, 2025 at 11:45?AM Joe Rinella/KG0HG via <jmrinella=[email protected]> wrote:
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Re: Hambash 2025 Volunteer Signups
Great work Jeremiah!? I appreciate the Board's efforts at pulling this together as well.? It's going to be a great event. Hope you all can be part of it, and help in some way. 73...Joe / KG0HG On Mon, Apr 7, 2025 at 11:39?AM Jeremiah Griffith via <jgriffith=[email protected]> wrote:
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Re: ICE CREAM NET
That would be wonderful. Robin Cross? w0fen ret CE KCUR, WNIU / WNIJ On Sat, Apr 5, 2025 at 10:09?PM Joe Rinella/KG0HG via <jmrinella=[email protected]> wrote:
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Re: ICE CREAM NET
No problem Robin.? Culvers served up free cheese curds and free custard tonight.? They might do it again sometime....??? On Sat, Apr 5, 2025 at 7:52?PM Robin Cross via <w0fenrobin=[email protected]> wrote:
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Community Service Request
Hi Group, This is Holly, not Robin. As you know, Robin and I do a lot of volunteer work with REAP. Due to the addition of a new store that will be donating food and other?stuff to REAP, we need an additional pickup person for either Monday or Thursday morning. For those of you who are retired, this would be a great RARC community outreach activity. You don't need a special driver's license to drive the van, just a few muscles to load boxes in the van. If anyone would like to and be able to help, just let me know. Thanks, Holly KA0VTB Robin Cross? w0fen ret CE KCUR, WNIU / WNIJ at |
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Re: Dan Cole KC0VYT
Dan was ever the gentleman.? When he went shopping at Costco he would often go into the office and say hello to my wife Sandy, ke0jxl who works there. i once came up behind him in the check-out line and he told me to get in front of him since I had only one item to purchase. I will never forget his kindness. RIP Dan, de KC0YUV, Cliff
On Sunday, March 30, 2025 at 12:08:49 PM CDT, Randy Schulze - W0ICQ <randy@...> wrote:
Dan Cole was one of our 2015 K0GQ Hamfest Managers. ? ? ? Randy Schulze ? From: [email protected] <[email protected]> On Behalf Of DAVID HINKLEY - KA0SOG via groups.io
Sent: Sunday, March 30, 2025 09:36 To: [email protected] Subject: [K0GQMembers] Dan Cole KC0VYT ? Received this today. ?Dan was a key player in acquisition of our trailer. ?He’s fought the good fight the last few years. ?He was a true gentleman in the old traditional sense of what a gentleman is. ?Sympathies and prayers of peace for his family.? Hello, just wanted to let the club members know that my step-father Dan Cole KC0VYT is SK as of today March 30. ? I know he spent several years in the club and had made some great friends. ?If you would please let them know. ?Arrangements still pending. ? Steve Dunlap - AE0KU? -- Randy Schulze W?ICQ Kansas City, Missouri <randy@...> |
Robin Cross
Jen N0VVX
Joe Rinella/KG0HG