J-Say

News of Updates

brian@... (Brian Hartgen) — Mon, 24 Mar 2025 09:28:16 -0700

Hi to all

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I would like to provide you with some information about J-Say 23 updates.

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A small update will be available next week I expect. This corrects J-Say working with a small number of commands, including Speak Line, which is working on some machines but not others.

I am working with some users who are affected by this during this week. I am sure I have the problem resolved but it needs to be checked with those users.

When everything is resolved I will provide a link to that update.

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There will be a very large update coming in May or early June at the latest. It has many changes including integration with ChatGPT, a podcast app, a new radio directory and more.

A number of months have been spent refining these features by some of the users of our Leasey product, and that is important so that J-Say users gain a good experience.

Again, I will let you know when that is ready and version 23 license holders will get a free update to that version.

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To summarise, I hope to be back in contact with you next week with news of the smaller update.

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Brian Hartgen

Hartgen Consultancy.

Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday.

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Telephone (in the UK) 02921-051325.

Telephone (in the United States of America) 239-256-7779.

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Re: problems opening outlook

llumpkin@... (Larry Lumpkin) — Fri, 21 Mar 2025 09:16:44 -0700

The problem seems to have fixed itself.

problems opening outlook

llumpkin@... (Larry Lumpkin) — Fri, 21 Mar 2025 08:50:08 -0700

When I tell dragon to open outlook it now opens a web page giving me the
chance to use new outlook. Can I turn this off?

J-Say and AI

brian@... (Brian Hartgen) — Thu, 16 Jan 2025 08:38:23 -0800

Hi to all

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For those who are able to, you may like to read the below article. This is a feature which has been developed for one of our other products, but it will be coming to J-Say in March of this year.

I think J-Say users in particular will find it to be very helpful and useful.

Anyone who has access to J-Say version 23 will be able to take advantage of this.

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https://www.hartgen.org/node/640

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Brian Hartgen

Hartgen Consultancy.

Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday.

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Telephone (in the UK) 02921-051325.

Telephone (in the United States of America) 239-256-7779.

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Re: J say script issues, I think

brian@... (Brian Hartgen) — Mon, 06 Jan 2025 07:25:34 -0800

I think you ought to start by ensuring you are using a good quality noise cancelling headset as previously described.

When you have that, come back to me. I will arrange a time with you to log onto the computer. We鈥檒l create a new profile with that headset and I will make sure that everything is configured correctly, because it sounds as though it may not be.

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Brian Hartgen

Hartgen Consultancy.

Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday.

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Telephone (in the UK) 02921-051325.

Telephone (in the United States of America) 239-256-7779.

聽

Re: J say script issues, I think

atsi.dwigfall@... (Deanna Nicole) — Mon, 06 Jan 2025 07:21:08 -0800

another issue I am having is that when Jay and Dragon is loaded it appears to timeout where I would have to restart Dragon again.聽

Re: J say script issues, I think

brian@... (Brian Hartgen) — Sat, 04 Jan 2025 23:12:24 -0800

That could be part of your issue. I would be inclined to switch it to a Plantronics headset, such as one of the POLY Blackwire 3220 or 3210 items. I always recommend those. They are USB headsets that produce a good level of voice recognition.

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Brian Hartgen

Hartgen Consultancy.

Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday.

聽

Telephone (in the UK) 02921-051325.

Telephone (in the United States of America) 239-256-7779.

聽

Re: J say script issues, I think

atsi.dwigfall@... (Deanna Nicole) — Sat, 04 Jan 2025 21:40:57 -0800

the. headset that I am using is Jabra involve 2 30

Re: J say script issues, I think

brian@... (Brian Hartgen) — Sat, 04 Jan 2025 20:43:21 -0800

The reason it is saying, I do not understand, is usually because a noise cancelling headset is not being used as recommended in the J-Say User Guide.

Dragon is capturing sound that it cannot process correctly.

You can disable J-Say from saying that with the command, Errors Off, but that will not solve the overall problem. All that will do is stop the message from being spoken. Dragon is still capturing the unwanted sound. So the first step in resolving this perhaps is to let us know the make and model of the headset being used so I can advise you better.

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Brian Hartgen

Hartgen Consultancy.

Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday.

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Telephone (in the UK) 02921-051325.

Telephone (in the United States of America) 239-256-7779.

聽

Re: J say script issues, I think

brian@... (Brian Hartgen) — Sat, 04 Jan 2025 20:40:35 -0800

Thank you for your message.

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In November, I connected to your computer and corrected a Dragon problem where the profile was not being saved. I ensured it was working.

The fact that I had to do that for you would indicate that you do need assistance with issues like this, and that you get into difficulties when you do them yourself. That is logical.

So if you did have problems, I would have thought the thing to do would have been to say, 鈥渢his isn鈥檛 working鈥�, or, 鈥渢hat isn鈥檛 working鈥�, and then it could have been hopefully fixed rather than undertaking various repairs.

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Now, if it is true that text is not being written to the Address Bar of a browser for example, that is a Dragon issue rather than a J-Say one, and Dragon may聽聽 need to be re-installed or the browser configured in some way. But that needs investigating.

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I will write to you and arrange another appointment with you to remote back on and undertake all the configuration again. If we are lucky, that may be this week, but I will certainly be in contact with you and we鈥檒l go through these issues.

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Brian Hartgen

Hartgen Consultancy.

Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday.

聽

Telephone (in the UK) 02921-051325.

Telephone (in the United States of America) 239-256-7779.

聽

Re: J say script issues, I think

atsi.dwigfall@... (Deanna Nicole) — Sat, 04 Jan 2025 20:22:41 -0800

I am having the same type of issue and had to reinstall everything, including Jaws, so frustrating that keep on hearing the "I DONT UNDERSTAND MESSAGE"聽

J say script issues, I think

retro.otr@... — Sat, 04 Jan 2025 15:10:24 -0800

My latest ordeal is that sometimes J say Scripps don鈥檛 seem to always work.

It may be related to this: I was having some trouble with jaws, at this point I can鈥檛 remember what it was, but for some reason I thought it might be smart to reset jaws to factory settings. You would think I would know better.

In doing so, it apparently dumped all settings and scripts that were installed. No problem, I thought, since I had a fairly recent version of J say downloaded to my computer. I ran the install and things mostly are working out.

However, it doesn鈥檛 seem to want to dictate in things like address bars, search boxes or form fields. This includes the address/search bar and file Explorer. I noticed that I am reduced to issuing a command to individually type each character there. My workaround is to have an open Word document which I can easily dictate into. It just adds an extra layer to my workflow to copy and paste things over into a web form.

Another oddity is that some commands and Outlook are missing. For example the command to go to folder is missing. I can still tell Dragon to press control Y to access it. Also the command to save an attachment is missing. Fortunately, I can manage to navigate to it with Windows commands.

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If any of this makes sense, and you can point me to a solution, I would appreciate it. I promise, I鈥檒l try not to break your product anymore (I hope).

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Keith Heltsley

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Re: Hartgen Consultancy Closure

gwunder@... (Wunder, Gary) — Fri, 20 Dec 2024 06:24:23 -0800

Merry Christmas to you, and thanks again for a stellar product that is such a part of my workflow that I can鈥檛 imagine writing without it.

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Warmly,

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Gary

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Gary Wunder

Editor, Braille Monitor

200 East Wells Street, Baltimore, MD 21230

(410) 659-9314, extension 2360 | gwunder@...

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The National Federation of the Blind is a community of members and friends who believe in the hopes and dreams of the nation鈥檚 blind. Every day we work together to help blind people live the lives they want.

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Hartgen Consultancy Closure

brian@... (Brian Hartgen) — Fri, 20 Dec 2024 03:39:35 -0800

Hartgen Consultancy is now closed for the Christmas holiday.

Thank you for purchasing products and services during the year which is very much appreciated.

Technical Support queries will be handled during the holiday period but at a slower pace than usual.

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There are plans for next year, including a new web site which will need to be built. But for now, a very merry Christmas and we look forward to working with you in 2025!

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Brian Hartgen

Hartgen Consultancy.

Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday.

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Telephone (in the UK) 02921-051325.

Telephone (in the United States of America) 239-256-7779.

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Re: Hartgen Consultancy Christmas Offers

blind.grey.wolf@... (Wolf Paw Shop) — Thu, 05 Dec 2024 04:18:15 -0800

Oops didn't mean to post my keys on the list. . .

On 12/5/2024 6:16 AM, Wolf Paw Shop via groups.io wrote:

Re: Hartgen Consultancy Christmas Offers

blind.grey.wolf@... (Wolf Paw Shop) — Thu, 05 Dec 2024 04:16:29 -0800

Okay just bought both upgrades, old serial number is 69483聽 New one is

14173003

On 12/3/2024 7:35 AM, Brian Hartgen via groups.io wrote:

Re: Hartgen Consultancy Christmas Offers

brian@... (Brian Hartgen) — Tue, 03 Dec 2024 05:35:59 -0800

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This is no problem at all. Just order the latest versions via our web site. Into the relevant edit fields, please type the old serial number.

Once you鈥檝e done that, please let me know what the new serial number is by Email and it will be changed for you.

If you need further assistance, please let me know.

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Brian Hartgen

Hartgen Consultancy.

Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday.

聽

Telephone (in the UK) 02921-051325.

Telephone (in the United States of America) 239-256-7779.

聽

Re: Hartgen Consultancy Christmas Offers

blind.grey.wolf@... (Wolf Paw Shop) — Tue, 03 Dec 2024 05:29:10 -0800

I want to upgrade both of my sera and j say, but need them moved to my new jaws key.聽 So how do I get that done?

Matthew

On 12/3/2024 6:01 AM, Brian Hartgen via groups.io wrote:

Hartgen Consultancy Christmas Offers

brian@... (Brian Hartgen) — Tue, 03 Dec 2024 04:01:53 -0800

This announcement has not been posted to this list as yet. There are some discounts on various products that we have, including J-Say upgrades if anyone would like to take advantage of them.

The details are on this page.

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Brian Hartgen

Hartgen Consultancy.

Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday.

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Telephone (in the UK) 02921-051325.

Telephone (in the United States of America) 239-256-7779.

聽

Re: The Amazing Disappearing Profile

brian@... (Brian Hartgen) — Thu, 21 Nov 2024 07:39:34 -0800

Hello again

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No, you really must not dictate those commands for shutting down the computer in the way you have been doing.

If you do that, Dragon is after some time likely to corrupt the voice profile.

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I will write to you off list later today.

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Brian Hartgen

Hartgen Consultancy.

Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday.

聽

Telephone (in the UK) 02921-051325.

Telephone (in the United States of America) 239-256-7779.

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