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Re: Need advice on using J-say on two computers
Mandy, you are going to have to be a bit careful if you are going to do this. In theory, you should be able to install Dragon onto two computers without any issue. But in my experience you cannot do more than this. Nuance are very very strict on this issue. If you want to change the machine, you will need to uninstall Dragon from Machine A. What should happen is that the key should then be returned to the server so you can install it onto a new one, but I've found this very rarely works. You have to call Nuance, submit proof of the original order, and it's all extremely complicated and I hate doing that. But you should be able to do two machines.?
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Re: Need advice on using J-say on two computers
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On Dec 12, 2023, at 4:22?PM, retro.otr via groups.io <retro.otr@...> wrote:
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Re: Need advice on using J-say on two computers
开云体育Thank you for your quick response Brian. Much appreciated. ? ? ? From: [email protected] <[email protected]> On Behalf Of Brian Hartgen
Sent: Tuesday, December 12, 2023 2:58 PM To: [email protected] Subject: Re: [J-Say] Need advice on using J-say on two computers ? Thank you for your enquiry. ? Provided you are using JAWS with the same serial number on each of the computers, you can in turn install J-Say onto those same computers. This was one of the first paragraphs ever written into the J-Say User Guide back in 2004 when the product was launched. There is no further cost involved. ? Merry Christmas! ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of retro.otr@... ? I currently have only the one system, but I've been considering buying a second computer. ? If I understand correctly, the licensing for J-say and Dragon is only for use on one system. Where jaws can be licensed for multiple computers when needed. ? I understand that J-say is attached to the jaws serial number. ? My question involves what expense would be involved in licensing a second computer. As well as anything to be alerted of in the setup process for the second potential system. ? If there is something in the manual, or something online to study up on this topic, I would appreciate being sent a link to read about it. ? Thanks for your assistance, ? Keith Heltsley ? ? |
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Happy Holidays
开云体育As we wind down to the end of another year, (we close for business this Friday), I just wanted to wish you all the very best for Christmas and the new year. I can tell you now that I do have a release of J-Say planned for early 2024, certainly within the first quarter. To repeat, we are closed from this Friday through to 3 January. ? I would like to thank our beta testers for their work in testing the product. While I do not usually single out individuals, I would especially like to thank Leah Campbell, who is a list member, for her hard work in testing various aspects of J-Say this year. I do not wish to embarrase her, but Leah is by far one of the most accomplished J-Say users I have had the pleasure of meeting. She is extremely knowledgeable concerning aspects of J-Say and JAWS, and she has been instrumental this year in ensuring that J-Say is usable on Windows11. There was a particular problem we faced which meant every single J-Say command needed some adaptation to accommodate Windows11, and Leah was very helpful in providing extensive feedback on that and other features besides. ? Again, seasons greetings to everyone. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? |
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Re: Need advice on using J-say on two computers
开云体育Thank you for your enquiry. ? Provided you are using JAWS with the same serial number on each of the computers, you can in turn install J-Say onto those same computers. This was one of the first paragraphs ever written into the J-Say User Guide back in 2004 when the product was launched. There is no further cost involved. ? Merry Christmas! ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of retro.otr@...
Sent: Tuesday, December 12, 2023 8:54 PM To: [email protected] Subject: [J-Say] Need advice on using J-say on two computers ? I currently have only the one system, but I've been considering buying a second computer. ? If I understand correctly, the licensing for J-say and Dragon is only for use on one system. Where jaws can be licensed for multiple computers when needed. ? I understand that J-say is attached to the jaws serial number. ? My question involves what expense would be involved in licensing a second computer. As well as anything to be alerted of in the setup process for the second potential system. ? If there is something in the manual, or something online to study up on this topic, I would appreciate being sent a link to read about it. ? Thanks for your assistance, ? Keith Heltsley ? ? |
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Need advice on using J-say on two computers
开云体育I currently have only the one system, but I've been considering buying a second computer. ? If I understand correctly, the licensing for J-say and Dragon is only for use on one system. Where jaws can be licensed for multiple computers when needed. ? I understand that J-say is attached to the jaws serial number. ? My question involves what expense would be involved in licensing a second computer. As well as anything to be alerted of in the setup process for the second potential system. ? If there is something in the manual, or something online to study up on this topic, I would appreciate being sent a link to read about it. ? Thanks for your assistance, ? Keith Heltsley ? ? |
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Christmas Closure Reminder
开云体育This is a reminder that Hartgen Consultancy is closed from the afternoon of this Friday 15 December through to Wednesday 3 January 2024. Product activation and sales queries will be attended to during this time. Urgent technical support queries will be handled by Email but at a slower pace than usual. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? |
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J-Say 22 is Released!
开云体育J-Say version 22 is now available, even before the new JAWS 2024 has been released. Those people who have an SMA should be starting to receive their new version as of this morning. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? |
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J-Say Version 22
开云体育I am reliably informed that JAWS 2024 will be released tomorrow. We are on target for a J-Say release to support it. ? If you have a J-Say SMA which is current, and we’ve discussed that here recently, by the end of the week you should receive an Email containing the details of the download. If you haven’t heard from me by that point, you should be getting in touch. ? As I’ve discussed in previous years, some distributors will not let us have the contact details for an individual user. If you think they may not have done, and you have an SMA, you should send your JAWS serial number to: ? That’s always the quickest way of obtaining an upgrade in any case. That’s the method we use for verifying who should have what. ? As a reminder, please do not try installing your current J-Say version 21 into JAWS 2024. It’s not going to work and you will be wasting your time. The new version is required. If you would like to purchase an upgrade, that can be done from our web site or feel free to contact us. ? Finally, if you need an appointment to install JAWS 2024 or J-Say for you, please let me know. I have set aside all usual work and devoted the whole week to these upgrades. So I am available if you need help. ? The primary purpose of this release of J-Say is to provide full compatibility with JAWS version 2024. Previous releases of JAWS are supported. A number of features were added during this year, including many enhancements for use with Windows11. Every voice command was modified to take account of changes in Windows11. J-Say 22.0 now supports Dragon NaturallySpeaking version 16. Dragon NaturallySpeaking version 15 series will continue to be supported for some time to come. If you have J-Say 21 installed, you can install any update over the top of the existing installation. You do not need to uninstall the previous version first. The following global voice commands are available for the JAWS Face In View feature: Start Face in View. There is now one single installer so as to support J-Say for use with Dragon NaturallySpeaking 15.3, 15.6 and 16. The voice command, “Check Microphone”, now functions with all builds of Windows10 and Windows11. The command, “Get Latest Version”, will cause the latest update to J-Say to be downloaded. A Dialog Box will then be brought into view to confirm that the installation should proceed. When using the “Move Up” and “Move Down” commands inside an Outlook message, JAWS should no longer speak the focused line twice. The commands “Move Up” and “Move Down” should now report the focused cell reference and data in an Excel Workbook. Commands to manipulate Braille displays by voice should now be working again. The command “Be Quiet” once again works within Dragon’s Sleep Mode. Support is available for Dragon 16 when used with Microsoft Teams. Modifications have been made to J-Clips so that they can be used independently of the Windows clipboard. ? Regards: ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? |
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J-Dictate is Updated
开云体育I know we have a small number of users on this list who are using our J-Dictate product as opposed to J-Say. J-Dictate has been updated for use with JAWS 2024. This is the first of a number of Hartgen Consultancy product updates to come to support JAWS 2024. If you have previously purchased J-Dictate, you will have been provided with a link so as to download the product. This same link will download the latest release. If you wish to use J-Dictate with JAWS 2024, you must use this new version. If you have no intention of using JAWS 2024, there is no need to update. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? |
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Re: J-Say Products Reduced for a Limited Period
开云体育Just to confirm this offer will expire this coming Friday. ? Regards: ? ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of Lucy Jones
Sent: Tuesday, September 12, 2023 10:09 AM To: [email protected] Subject: Re: [J-Say] J-Say Products Reduced for a Limited Period ? Hi Bryan, I won't be able to buy it until next Wednesday, but I would like to upgrade my j-say. I need to use itmore than ever now, as I've broken my finger and at the moment I'm not able to type on the keyboard at all. Are you free any time after next Wednesday the 20th to support me in making sure it is all set up correctly as I'm starting back to college ?This week. ?I'll be in College from 9:30 till half past one on Fridays and probably won't arrive back at my place until at least 3 pm, so if you're free any other days that would be helpful hopefullyhopefully, the offer will still be available to me next week. Thank you. Kind regards Lucy ?
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Re: J-Say Products Reduced for a Limited Period
开云体育Hi Lucy ? Most importantly, I’m sorry you your hand is not so good and I hope things get better soon. ? What I will do is send you an invoice and just pay it next week when you are ready. I am actually on holiday next week but can certainly assist you to install it etc straight after then. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of Lucy Jones
Sent: Tuesday, September 12, 2023 10:09 AM To: [email protected] Subject: Re: [J-Say] J-Say Products Reduced for a Limited Period ? Hi Bryan, I won't be able to buy it until next Wednesday, but I would like to upgrade my j-say. I need to use itmore than ever now, as I've broken my finger and at the moment I'm not able to type on the keyboard at all. Are you free any time after next Wednesday the 20th to support me in making sure it is all set up correctly as I'm starting back to college ?This week. ?I'll be in College from 9:30 till half past one on Fridays and probably won't arrive back at my place until at least 3 pm, so if you're free any other days that would be helpful hopefullyhopefully, the offer will still be available to me next week. Thank you. Kind regards Lucy
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Re: J-Say Products Reduced for a Limited Period
开云体育Hi Bryan, I won't be able to buy it until next Wednesday, but I would like to upgrade my j-say. I need to use itmore than ever now, as I've broken my finger and at the moment I'm not able to type on the keyboard at all. Are you free any time after next Wednesday the 20th to support me in making sure it is all set up correctly as I'm starting back to college ?This week. ?I'll be in College from 9:30 till half past one on Fridays and probably won't arrive back at my place until at least 3 pm, so if you're free any other days that would be helpful hopefullyhopefully, the offer will still be available to me next week. Thank you. Kind regards LucyOn 12 Sep 2023, at 07:28, Brian Hartgen <brian@...> wrote:
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J-Say Products Reduced for a Limited Period
开云体育As has happened in some previous years, on the run-up to our release of J-Say 22 to be released in October, J-Say products are on special offer for two weeks. We would like to make sure that people stay current on software if at all possible. It makes sense for us and for you. ? We’ve had quite a number of updates this year and more are expected as we head into the next one. ? Products can either be purchased via our web site or an invoice can be sent to you. If you do not know about your SMA status, just let us know. Where dollars are referred to, this is American dollars. ? The reduced prices are: ? J-Say full license: ?300 $375. ? J-Say upgrade: ?75 $93. ? J-Say SMA: ?112.50 $140. ? J-Say audio training course: ?100 $125. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? |
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J-Say Update
开云体育J-Say 21 has been updated. The commands to move by paragraph when using the JAWS virtual cursor, such as in Email messages and web pages, have been rewritten. An example of such a command would be, Move Down 10 Paragraphs. Unless anything else significant is reported, the next update to J-Say will be for JAWS 2024. There are new voice commands to add for that. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? |
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Re: J-Say Update
开云体育What you ought to be able to do is to go to the J-Say configuration wizard with the J-Say key then W, and select the last item, check for updates. I did it this morning to check it worked. The new version should then come down and you can install it. When the computer restarts thereafter, it will say build 15. If that does not work for you, please let me know off list. ? ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of hemakarah@...
Sent: Monday, August 21, 2023 5:23 PM To: [email protected] Subject: Re: [J-Say] J-Say Update ? Where do I update from Brian? Can you kindly? send? a link for downloading? ? Warmly, Hema. ? ? From: [email protected] <[email protected]> On Behalf Of Brian Hartgen ? Hi ? I don’t see the point in doing so, but if you did, it is not going to harm your system in any way. ? ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of annavaram.n@... ? Is it only for those using Windows 11, Or do you suggest it even for those using J-Say 21 on Windows 10 machines as well? I'm currently using J-Say 21 with Jaws 2023 on a Windows 10 machine. Do you suggest that I go ahead and update? Thanks and regards! From: [email protected] <[email protected]> On Behalf Of Brian Hartgen ? J-Say has been updated. This is a critical update for people using Windows11. Every one of the thousands of voice commands has been adjusted to take account of a problem which occurs under certain conditions. Previously, there were times when JAWS speech was being cut off when a voice command was spoken. It is suggested that people using Windows11 update to this latest build. ? I would like to thank probably the most experienced J-Say user we have, who is a list member, who employed considerable patience in terms of testing while this technique was perfected. ? There are some people who need help in updating J-Say. If that is you, please let us know. ? There will be one or two further updates to J-Say 21 as and when we learn about problems especially with Windows11 or Dragon 16. But the next major J-Say update will be for JAWS 2024. We now have access to that and the J-Say for it is being worked on now in readiness for its release later this year. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? |
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Re: J-Say Update
开云体育Where do I update from Brian? Can you kindly? send? a link for downloading? ? Warmly, Hema. ? ? From: [email protected] <[email protected]> On Behalf Of Brian Hartgen
Sent: Monday, August 21, 2023 6:43 PM To: [email protected] Subject: Re: [J-Say] J-Say Update ? Hi ? I don’t see the point in doing so, but if you did, it is not going to harm your system in any way. ? ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of annavaram.n@... ? Is it only for those using Windows 11, Or do you suggest it even for those using J-Say 21 on Windows 10 machines as well? I'm currently using J-Say 21 with Jaws 2023 on a Windows 10 machine. Do you suggest that I go ahead and update? Thanks and regards! From: [email protected] <[email protected]> On Behalf Of Brian Hartgen ? J-Say has been updated. This is a critical update for people using Windows11. Every one of the thousands of voice commands has been adjusted to take account of a problem which occurs under certain conditions. Previously, there were times when JAWS speech was being cut off when a voice command was spoken. It is suggested that people using Windows11 update to this latest build. ? I would like to thank probably the most experienced J-Say user we have, who is a list member, who employed considerable patience in terms of testing while this technique was perfected. ? There are some people who need help in updating J-Say. If that is you, please let us know. ? There will be one or two further updates to J-Say 21 as and when we learn about problems especially with Windows11 or Dragon 16. But the next major J-Say update will be for JAWS 2024. We now have access to that and the J-Say for it is being worked on now in readiness for its release later this year. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? |
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Re: J-Say Update
开云体育Thank you! I haven't updated it yet; waiting for your suggestion, indeed. ? From: [email protected] <[email protected]> On Behalf Of Brian Hartgen
Sent: Monday, August 21, 2023 6:43 PM To: [email protected] Subject: Re: [J-Say] J-Say Update ? Hi ? I don’t see the point in doing so, but if you did, it is not going to harm your system in any way. ? ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of annavaram.n@... ? Is it only for those using Windows 11, Or do you suggest it even for those using J-Say 21 on Windows 10 machines as well? I'm currently using J-Say 21 with Jaws 2023 on a Windows 10 machine. Do you suggest that I go ahead and update? Thanks and regards! From: [email protected] <[email protected]> On Behalf Of Brian Hartgen ? J-Say has been updated. This is a critical update for people using Windows11. Every one of the thousands of voice commands has been adjusted to take account of a problem which occurs under certain conditions. Previously, there were times when JAWS speech was being cut off when a voice command was spoken. It is suggested that people using Windows11 update to this latest build. ? I would like to thank probably the most experienced J-Say user we have, who is a list member, who employed considerable patience in terms of testing while this technique was perfected. ? There are some people who need help in updating J-Say. If that is you, please let us know. ? There will be one or two further updates to J-Say 21 as and when we learn about problems especially with Windows11 or Dragon 16. But the next major J-Say update will be for JAWS 2024. We now have access to that and the J-Say for it is being worked on now in readiness for its release later this year. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? |
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Re: J-Say Update
开云体育Hi ? I don’t see the point in doing so, but if you did, it is not going to harm your system in any way. ? ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? From: [email protected] <[email protected]> On Behalf Of annavaram.n@...
Sent: Monday, August 21, 2023 2:10 PM To: [email protected] Subject: Re: [J-Say] J-Say Update ? Is it only for those using Windows 11, Or do you suggest it even for those using J-Say 21 on Windows 10 machines as well? I'm currently using J-Say 21 with Jaws 2023 on a Windows 10 machine. Do you suggest that I go ahead and update? Thanks and regards! From: [email protected] <[email protected]> On Behalf Of Brian Hartgen ? J-Say has been updated. This is a critical update for people using Windows11. Every one of the thousands of voice commands has been adjusted to take account of a problem which occurs under certain conditions. Previously, there were times when JAWS speech was being cut off when a voice command was spoken. It is suggested that people using Windows11 update to this latest build. ? I would like to thank probably the most experienced J-Say user we have, who is a list member, who employed considerable patience in terms of testing while this technique was perfected. ? There are some people who need help in updating J-Say. If that is you, please let us know. ? There will be one or two further updates to J-Say 21 as and when we learn about problems especially with Windows11 or Dragon 16. But the next major J-Say update will be for JAWS 2024. We now have access to that and the J-Say for it is being worked on now in readiness for its release later this year. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? |
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Re: J-Say Update
开云体育Is it only for those using Windows 11, Or do you suggest it even for those using J-Say 21 on Windows 10 machines as well? I'm currently using J-Say 21 with Jaws 2023 on a Windows 10 machine. Do you suggest that I go ahead and update? Thanks and regards! From: [email protected] <[email protected]> On Behalf Of Brian Hartgen
Sent: Monday, August 21, 2023 11:23 AM To: [email protected] Subject: [J-Say] J-Say Update ? J-Say has been updated. This is a critical update for people using Windows11. Every one of the thousands of voice commands has been adjusted to take account of a problem which occurs under certain conditions. Previously, there were times when JAWS speech was being cut off when a voice command was spoken. It is suggested that people using Windows11 update to this latest build. ? I would like to thank probably the most experienced J-Say user we have, who is a list member, who employed considerable patience in terms of testing while this technique was perfected. ? There are some people who need help in updating J-Say. If that is you, please let us know. ? There will be one or two further updates to J-Say 21 as and when we learn about problems especially with Windows11 or Dragon 16. But the next major J-Say update will be for JAWS 2024. We now have access to that and the J-Say for it is being worked on now in readiness for its release later this year. ? Brian Hartgen Hartgen Consultancy. Our usual opening Hours are 9 AM to 5 PM UK time, Monday to Friday. ? Telephone (in the UK) 02921-051325. Telephone (in the United States of America) 239-256-7779. ? |