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Need help with HP 441A Power Meter not turning off (or sometimes not turning on)


 

I am working on an HP EPM 441A which seems to be in good shape except that it doesn't want to turn off. Pulling the plug out and then plugging it back in right away just turns it back on again. The switch acts like it is dead, except I know it is not: If I hold it down while plugging in the ac power, the unit will enter "stand by" mode as it should, and then the power switch turns it on when pressed. The switch is described in the Service Manual (it is a "soft" switch which turns the 3 power supplies on or off). Also,. if left unplugged for a longer period of time (like overnight) the switch works normally the next time...but only once! The problem comes right back the next time I use the switch. I thought it might be a backup battery problem, but the battery reads 3.1 volts, which I think is OK. The service manual has no schematics, and I am hoping that someone on this forum is knowledgeable about how this circuitry was designed and how it can be troubleshot. For example, there is the word "reset" screened on the Processor Board near the battery, but the manual does not mention it and I can't tell exactly which circuit pads are associated with the reset function!

Hope someone can help! Thanks

Vic


 

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Is there a setup option to power on when AC power returns?


Peter

On Jul 29, 2019, at 5:06 PM, victor smith <vcs3@...> wrote:

I am working on an HP EPM 441A which seems to be in good shape except that it doesn't want to turn off. Pulling the plug out and then plugging it back in right away just turns it back on again. The switch acts like it is dead, except I know it is not: If I hold it down while plugging in the ac power, the unit will enter "stand by" mode as it should, and then the power switch turns it on when pressed. The switch is described in the Service Manual (it is a "soft" switch which turns the 3 power supplies on or off). Also,. if left unplugged for a longer period of time (like overnight) the switch works normally the next time...but only once! The problem comes right back the next time I use the switch. I thought it might be a backup battery problem, but the battery reads 3.1 volts, which I think is OK. The service manual has no schematics, and I am hoping that someone on this forum is knowledgeable about how this circuitry was designed and how it can be troubleshot. For example, there is the word "reset" screened on the Processor Board near the battery, but the manual does not mention it and I can't tell exactly which circuit pads are associated with the reset function!

Hope someone can help! Thanks

Vic


 

Peter, good idea! But no, I looked and don't see any mention of power on options in the configuration menus. That is how it acts, though, and these were used in an untended system rack type of situation, from what I have been told. But I just dont see any settings for anything involving turn-on or standby.


 

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Too bad! ?I wonder if there is a hidden menu or only settable over GPIB. Seems more likely a fault of some sort though.?

I have one of these so if it gets to the point of internal measurements I can help.?


Peter

On Jul 29, 2019, at 8:56 PM, victor smith <vcs3@...> wrote:

Peter, good idea! But no, I looked and don't see any mention of power on options in the configuration menus. That is how it acts, though, and these were used in an untended system rack type of situation, from what I have been told. But I just dont see any settings for anything involving turn-on or standby.


 

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Check the battery to make sure it is good.? If it is good, try removing the battery jumper and then try to turn it off.?? The membrane keyboard is a weak point of these power meters.? I found replaces on ebay for around $50US.? They are not a lot of fun to change.?? These are great power meters, well worth fixing.

Tom Bryan



On 7/29/2019 9:20 PM, Peter Gottlieb wrote:

Too bad! ?I wonder if there is a hidden menu or only settable over GPIB. Seems more likely a fault of some sort though.?

I have one of these so if it gets to the point of internal measurements I can help.?


Peter

On Jul 29, 2019, at 8:56 PM, victor smith <vcs3@...> wrote:

Peter, good idea! But no, I looked and don't see any mention of power on options in the configuration menus. That is how it acts, though, and these were used in an untended system rack type of situation, from what I have been told. But I just dont see any settings for anything involving turn-on or standby.
_._,_._,_


 

Peter, thank you.

The battery seems to be fine, over three volts. And besides:

I made some progress on this thing. Knowing that I was looking for a logic shift whenever the power button was pushed, I found the line on the front panel connector that showed a state change whenever the button was pushed, and after several minutes of probing around, discovered the Schmitt Trigger IC on the main board that was toggled by that line. I am lucky, because I have a second, working power meter of the same type. So I was able to determine that the problem was that the "bad" unit is only shifting the Schmitt input between 0 and 1.6-1.7 volts. A good unit shifts between 0 and 4 volts. I can turn the unit on and off at will with a 1k pull-up resistor applied to the Schmitt input pin. That tells me the main board part is probably ok. So it looks like I will probably need to pull the front panel off to investigate why the level coming back to the main board is so low. Resistances all seem the same comparing good and bad units, which is puzzling. But since I really am working blind, and there are more than one power circuits (with separate ground/return paths), I may just not be measuring at the right places. With the panel off, I can try to trace the paths for that button and figure out if it's a bad contact (I assume carbon rubber pad to circuit trace type, just based on the feel of it) or some other issue. The cable and connector look OK.

Wish I had a schematic.....

Vic


 

Oh, and Thank you to Tom, sorry, I missed that you were the respondee!


 

Victor,

I just went through the same thing with one of these. It looked like the
Schmitt trigger should be working but it wasn't.

The EPM series power meters do not use carbon button switches. It uses
domed metallic contacts built into the flexible printed circuit. The
button just pushes the dome in to make contact. They cannot be repaired. I
bought a Chinese knock-off replacement on Ebay. This works fine but one
minor annoyance is that the standby LED is red instead of orange that HP
used.

BTW - The front panel is a real pain to take apart.

Schematics are available. Get the E4418B manual and it is close enough for
what you are doing. Front panels are identical. See
;attach=496769


Tom

The battery seems to be fine, over three volts. And besides:

I made some progress on this thing. Knowing that I was looking for a logic
shift whenever the power button was pushed, I found the line on the front
panel connector that showed a state change whenever the button was pushed,
and after several minutes of probing around, discovered the Schmitt
Trigger IC on the main board that was toggled by that line. I am lucky,
because I have a second, working power meter of the same type. So I was
able to determine that the problem was that the "bad" unit is only
shifting the Schmitt input between 0 and 1.6-1.7 volts. A good unit shifts
between 0 and 4 volts. I can turn the unit on and off at will with a 1k
pull-up resistor applied to the Schmitt input pin. That tells me the main
board part is probably ok. So it looks like I will probably need to pull
the front panel off to investigate why the level coming back to the main
board is so low. Resistances all seem the same comparing good and bad
units, which is puzzling. But since I really am working blind, and there
are more than one power circuits (with separate ground/return paths), I
may just not be measuring at the right places. With the panel off, I can
try to trace the paths for that button and figure out if it's a bad
contact (I assume carbon rubber pad to circuit trace type, just based on
the feel of it) or some other issue. The cable and connector look OK.

Wish I had a schematic.....

Vic




 

Tom,

Thank you so much. You have confirmed what my own investigation led me to suspect. Long Story Short: I did take off the front panel (always fraught with ways that things can go wrong, I always think something is going to crack) and then managed to carefully remove the LCD Display subassembly, revealing a really hard to disassemble metal shield covering the switches. At that point I decided that rather than break a good power meter trying to repair the front panel, the better part of valor would be to put everything back together and start looking for a replacement front panel!

The good news is that I did manage to reassemble everything without damaging the delicate ribbon connectors, etc.

And now you have confirmed with your experience, thanks telling me about the irreparable switches! Now I don't feel so bad!

As far as that manual, (the E4418) The ones I see on the Keysight site do not have sub-assembly parts lists or schematics, just the final assembly parts. Is there a manual somewhere else with schematics?

I am now in the market for a 441A front panel, (or a 4418 panel), if any group members know of one!

In the meanwhile, I have a nice power meter that needs to be unplugged after use!


 

and finally, thanks, Tom, for that link, which turns out to be the set of schematics I have been begging for!


 

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Victor,

?

The front panel¡¯s on those meters are very easy to take apart and re-assemble. It only takes a few minutes. I do it almost every day as I work on these meters. If you need a step by step directions let me know and I would be happy to advise.

?

Dave W6TE

?

From: [email protected] <[email protected]> On Behalf Of victor smith
Sent: Tuesday, July 30, 2019 9:30 AM
To: [email protected]
Subject: Re: [HP-Agilent-Keysight-equipment] Need help with HP 441A Power Meter not turning off (or sometimes not turning on)

?

Tom,

Thank you so much. You have confirmed what my own investigation led me to suspect. Long Story Short: I did take off the front panel (always fraught with ways that things can go wrong, I always think something is going to crack) and then managed to carefully remove the LCD Display subassembly, revealing a really hard to disassemble metal shield covering the switches. At that point I decided that rather than break a good power meter trying to repair the front panel, the better part of valor would be to put everything back together and start looking for a replacement front panel!

The good news is that I did manage to reassemble everything without damaging the delicate ribbon connectors, etc.

And now you have confirmed with your experience, thanks telling me about the irreparable switches! Now I don't feel so bad!

As far as that manual, (the E4418) The ones I see on the Keysight site do not have sub-assembly parts lists or schematics, just the final assembly parts. Is there a manual somewhere else with schematics?

I am now in the market for a 441A front panel, (or a 4418 panel), if any group members know of one!

In the meanwhile, I have a nice power meter that needs to be unplugged after use!


 

Hi Dave,

If there is an easy way to take the front panel apart I would like hear
about it. I have found it to be a real pain. Please send me your
instructions.

Tom Bryan

Victor,

The front panel?€?s on those meters are very easy to take apart and
re-assemble. It only takes a few minutes. I do it almost every day as I
work on these meters. If you need a step by step directions let me know
and I would be happy to advise.

Dave W6TE

From: [email protected]
<[email protected]> On Behalf Of victor smith
Sent: Tuesday, July 30, 2019 9:30 AM
To: [email protected]
Subject: Re: [HP-Agilent-Keysight-equipment] Need help with HP 441A Power
Meter not turning off (or sometimes not turning on)


 

OK Tom,

I'll work up a little word document today and post it with some photos.

Dave W6TE

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Tom B
Sent: Tuesday, July 30, 2019 9:40 AM
To: [email protected]
Subject: Re: [HP-Agilent-Keysight-equipment] Need help with HP 441A Power Meter not turning off (or sometimes not turning on)

Hi Dave,

If there is an easy way to take the front panel apart I would like hear about it. I have found it to be a real pain. Please send me your instructions.

Tom Bryan

Victor,

The front panel?€?s on those meters are very easy to take apart and
re-assemble. It only takes a few minutes. I do it almost every day as
I work on these meters. If you need a step by step directions let me
know and I would be happy to advise.

Dave W6TE

From: [email protected]
<[email protected]> On Behalf Of victor smith
Sent: Tuesday, July 30, 2019 9:30 AM
To: [email protected]
Subject: Re: [HP-Agilent-Keysight-equipment] Need help with HP 441A
Power Meter not turning off (or sometimes not turning on)


 

Yes, Dave, Please provide that info, it would be of great interest!

Tom, I guess the fact that you were able to find a replacement panel means that you never found the actual cause of the switch failure, am I right? If they are metal contacts, I wonder how/why the voltage is coming back to the schmitt trigger but at a level which is just below the threshold voltage to toggle it...What would reduce that voltage, I wonder?


 

Update, armed with the schematics (which dont apply 100% to this model, but are close) I was able to trace out the whole power push button circuit. I can definitely say that the problem is that the voltage? available to the front panel switch is being loaded down somewhere on the front panel. The switch itself seems to be fine (several ohms resistance, but in this circuit that is not an issue). The source impedance of the supply voltage to the button is 51.1K. With the panel connected that voltage drops to below 2 volts. With it disconnected, it's 5 volts. I dont think anything else is supposed to be sharing that supply line. A good unit shows no change with it's panel connected or dsconnected.


 

HI Dave,

Thank you.? I have another one of these to fix.? Where I have the most trouble is getting the front panel separated from the chassis.?? I have the same problem with the 34401A.?? Instructions are much appreciated.

Tom
N3AJA

On 7/30/2019 12:43 PM, Dave W6TE wrote:
OK Tom,

I'll work up a little word document today and post it with some photos.

Dave W6TE

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Tom B
Sent: Tuesday, July 30, 2019 9:40 AM
To: [email protected]
Subject: Re: [HP-Agilent-Keysight-equipment] Need help with HP 441A Power Meter not turning off (or sometimes not turning on)

Hi Dave,

If there is an easy way to take the front panel apart I would like hear about it. I have found it to be a real pain. Please send me your instructions.

Tom Bryan


 

¿ªÔÆÌåÓý

HI Victor,

From what I can see, the problem seems to be contamination on the contact surface.? The bad sections are darker than the good ones.? I don't know if this is someone spilling their coffee on it or oxidation.? Either way it doesn't work.? The symptons you describe are exactly what I was seeing.???

I found the part here:
I don't know anything about the seller.? There are others selling the same things.

Tom


On 7/30/2019 12:43 PM, victor smith wrote:

Yes, Dave, Please provide that info, it would be of great interest!

Tom, I guess the fact that you were able to find a replacement panel means that you never found the actual cause of the switch failure, am I right? If they are metal contacts, I wonder how/why the voltage is coming back to the schmitt trigger but at a level which is just below the threshold voltage to toggle it...What would reduce that voltage, I wonder?
_._,_._,_


 

OK, very good Tom,

I'm writing up a procedure now and will take some photos to go along with the procedure.

73,

Dave W6TE

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Tom B
Sent: Tuesday, July 30, 2019 2:50 PM
To: [email protected]
Subject: Re: [HP-Agilent-Keysight-equipment] Need help with HP 441A Power Meter not turning off (or sometimes not turning on)

HI Dave,

Thank you.? I have another one of these to fix.? Where I have the most trouble is getting the front panel separated from the chassis.?? I have the same problem with the 34401A.?? Instructions are much appreciated.

Tom
N3AJA


On 7/30/2019 12:43 PM, Dave W6TE wrote:
OK Tom,

I'll work up a little word document today and post it with some photos.

Dave W6TE

-----Original Message-----
From: [email protected]
<[email protected]> On Behalf Of Tom B
Sent: Tuesday, July 30, 2019 9:40 AM
To: [email protected]
Subject: Re: [HP-Agilent-Keysight-equipment] Need help with HP 441A
Power Meter not turning off (or sometimes not turning on)

Hi Dave,

If there is an easy way to take the front panel apart I would like hear about it. I have found it to be a real pain. Please send me your instructions.

Tom Bryan


 

This is a great discussion, and I am grateful to each of your inputs!

I would very much like to see a procedure for taking apart the front panel of the 441 / 4481 power meters. I am not at all confident I can take it apart to replace that switch and get it back together as a working unit again! Dave, I am looking forward to your step by step guide.

Tom, I have had more experience (and am fairly comfortable) taking apart the 34401a front panels, if you want to contact me off list we could perhaps have a talk about where you are getting bogged down. Shoot me an email.

And lastly, as I said, i ended up discovering that in my case, disconnecting the front panel ribbon cable allowed the switch supply voltage to come up to 5 volts. Connecting the panel pulls it down to 1.6 - 1.7 volts. My contacts seem to be ok (based on ohmeter readings) but there is not enough voltage (measured going in to the front panel) to switch the schmitt trigger to turn the unit on (or off). As you say, Tom, there may well have been some liquid involved, but in my case it's not just the power switch. I noticed that pressing other buttons caused slight changes in the switch supply voltage, even though they really should not.

By the way, those schematics really helped me with this.
By the way a friend of mine told me this afternoon that he also has a power meter with a faulty power switch, and he agreed to send it to me to take a look at it. So more data to come!

?Vic


 

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Vic,

?

I¡¯ll send it to you directly. For some reason, I was not successful in uploading the photos. I¡¯ve uploaded them to Flickr and trying to figure out how to share the album.

?

Dave

?

From: [email protected] <[email protected]> On Behalf Of victor smith
Sent: Tuesday, July 30, 2019 7:02 PM
To: [email protected]
Subject: Re: [HP-Agilent-Keysight-equipment] Need help with HP 441A Power Meter not turning off (or sometimes not turning on)

?

This is a great discussion, and I am grateful to each of your inputs!

I would very much like to see a procedure for taking apart the front panel of the 441 / 4481 power meters. I am not at all confident I can take it apart to replace that switch and get it back together as a working unit again! Dave, I am looking forward to your step by step guide.

Tom, I have had more experience (and am fairly comfortable) taking apart the 34401a front panels, if you want to contact me off list we could perhaps have a talk about where you are getting bogged down. Shoot me an email.

And lastly, as I said, i ended up discovering that in my case, disconnecting the front panel ribbon cable allowed the switch supply voltage to come up to 5 volts. Connecting the panel pulls it down to 1.6 - 1.7 volts. My contacts seem to be ok (based on ohmeter readings) but there is not enough voltage (measured going in to the front panel) to switch the schmitt trigger to turn the unit on (or off). As you say, Tom, there may well have been some liquid involved, but in my case it's not just the power switch. I noticed that pressing other buttons caused slight changes in the switch supply voltage, even though they really should not.

By the way, those schematics really helped me with this.
By the way a friend of mine told me this afternoon that he also has a power meter with a faulty power switch, and he agreed to send it to me to take a look at it. So more data to come!

?Vic