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HP - a summary of what went wrong.

 

Please check this link for a description of a breakdown of HP’s process to destroying a great company.
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Don Bitters
 

Hi Don:

In my mind the real HP is Agilent/Keysight.? The company called HP is the computer spin off.

--
Have Fun,

Brooke Clarke

axioms:
1. The extent to which you can fix or improve something will be limited by how well you understand how it works.
2. Everybody, with no exceptions, holds false beliefs.
 

Hi Don,
At first I thought you were referring to the years I was at HP (77-2002).? Things were fell apart on the instrument side at that time as well.??
I enjoyed working in the customer service center where it was a full repair and cal operation.? ?We could fix everything to the component level.? ? ?Rarely was a board replaced.??Then the instruments became assy level repair.? The 8753 was the first one that I recall but there were others like the 8920 etc.? ?Also fixed prices were established some where in there.? ? ? There was a fixed price for a repair, repair and cal and just cal and also a mini-repair price if the issue was very simple.? ? The cost of the assys were crazy.? ? Component level repair was no longer possible.? ?
Then the rep/cal facility became a cal only "hub".? ?If a repair was needed the instrument was shipped to Roseville, CA.? ? Also an on-site calibration service began.? ? The on-site cal work was too much like the stuff I hated to do in the air force were we traveled hours to get to a site and hours to get back to the base and 8 hours on the site.? Having to stay in a hotel away from home was not for me.? ? I hung on for a few more years in the power supply division.? ?After I left the power supply division,? the ex-repair / cal-only center was shut down and moved to PA and the entire facility was sold off.? The power supply div engineering / marketing dept moved somewhere close by and manufacturing was moved off-shore.? ?
Pete? ? ?
 

Two words: Carly Fiorina. Lets not forget her, a TERRIBLE CEO! I had stock in the HP company which was at the time a Test and Measurement company that served many industries. It was a well known and respected company. The HP computers and printers were solely to support automation of the T&M market. They made superb products. The introduction of Compaq was sort of a dilution of the product reputation. The spinoffs ruined the company value and upset the product market. I lost a ton of money on the HP stock and the spinoff. The stock value plummeted. It was a ripoff of shareholder equity.
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Carly Fiorina (where is she now?) did exactly what the Board of Directors TOLD her to do...no more-no less.

On Saturday, April 12, 2025 at 04:53:35 PM PDT, RFI-EMI-GUY <rhyolite@...> wrote:


Two words: Carly Fiorina. Lets not forget her, a TERRIBLE CEO! I had stock in the HP company which was at the time a Test and Measurement company that served many industries. It was a well known and respected company. The HP computers and printers were solely to support automation of the T&M market. They made superb products. The introduction of Compaq was sort of a dilution of the product reputation. The spinoffs ruined the company value and upset the product market. I lost a ton of money on the HP stock and the spinoff. The stock value plummeted. It was a ripoff of shareholder equity.
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I think you got that backwords. It was her deal (Compaq Acquisition)? , the BOD and HP family resisted it, and in the end the BOD ousted her.
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On Sat, Apr 12, 2025 at 09:05 PM, jim wrote:
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Carly Fiorina (where is she now?) did exactly what the Board of Directors TOLD her to do...no more-no less.
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On Saturday, April 12, 2025 at 04:53:35 PM PDT, RFI-EMI-GUY <rhyolite@...> wrote:
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Two words: Carly Fiorina. Lets not forget her, a TERRIBLE CEO! I had stock in the HP company which was at the time a Test and Measurement company that served many industries. It was a well known and respected company. The HP computers and printers were solely to support automation of the T&M market. They made superb products. The introduction of Compaq was sort of a dilution of the product reputation. The spinoffs ruined the company value and upset the product market. I lost a ton of money on the HP stock and the spinoff. The stock value plummeted. It was a ripoff of shareholder equity.
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On Sat, Apr 12, 2025 at 09:05 PM, jim wrote:
Carly Fiorina
 

I was present at a speech Princess Fiorina gave to some troops. It was one of the things that helped me to decide to leave. Bill and Dave made simple statements that enabled everybody to help steer in the desired direction. Fiorina beautifully delivered obscure MBA speak that left people mystified and asking each other what it meant.

Fiorina was indeed atrocious, however...?

For several years the zeitgeist (originating in the board and diffusing downwards) was that a "50:50" company was desirable. That was shorthand for $50e9 annual turnover and 50e3 employees, presumably derived from some dubious MBA calculations. It implied employee layoffs and/or company split. It also implied focussing on the medium term. Consequently HPLabs fell out of favour, with statements being "why should we pay so much when we could simply use that money to buy a small company with a successful product".?

Consequently HPLabs was forced to gamble on a small number of high-risk high-payoff concepts (e.g. conpletely new classes of computer concepts centred on memristors), and inevitably failed.

After ousting Fiorina, the board implemented the "buy small successful company several times", and my, didn't that turn out well (for lawyers, that is).

Fiorina's record at HP was sufficient for her to convince herself to run for president. She got nowhere, I presume because too many people quietly discussed how she had behaved and her lack of success. Times change, but that's not a subject for here.


On Sun, 13 Apr 2025 at 02:05, jim via <ab7vf=[email protected]> wrote:
Carly Fiorina (where is she now?) did exactly what the Board of Directors TOLD her to do...no more-no less.

On Saturday, April 12, 2025 at 04:53:35 PM PDT, RFI-EMI-GUY <rhyolite@...> wrote:
Two words: Carly Fiorina. Lets not forget her, a TERRIBLE CEO! I had stock in the HP company which was at the time a Test and Measurement company that served many industries. It was a well known and respected company. The HP computers and printers were solely to support automation of the T&M market. They made superb products. The introduction of Compaq was sort of a dilution of the product reputation. The spinoffs ruined the company value and upset the product market. I lost a ton of money on the HP stock and the spinoff. The stock value plummeted. It was a ripoff of shareholder equity.

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