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On Fri, Oct 25, 2019 at 02:31 PM, Edward Borg wrote:

Here is the transfer letter I received

Good. This confirms the status you are on.

If you're still struggling, try this:?

1. Pull down the Management menu and select "Activity Log."?
2. In the row of links across the top, click "Moderator Activity."
3. In the Search Moderator Activity query box, enter "[email protected]".
4. Click the purple Search button.

This should bring up a list of all moderator activity that has occurred with the groups.io transfer agent...and who did it.?If you instead select "Membership Activity" in step #2 above you can also determine when the invitation was sent and when it was accepted.

Hope this helps,
Bruce

Bruce;

I did all of that and there is no [email protected] as a member and no one has deleted them.
I even checked the moderator & member activity logs and don't see any mention of a [email protected].
I was on top of this and checked right away when I received this email to promote them to moderator.
Support needs to resolve this and not focus on the people who are paying the extra $200 to expedite their transfers.

On Fri, Oct 25, 2019 at 02:21 PM, Edward Borg wrote:

I did all of that and there is no [email protected] as a member and no one has deleted them.

Sounds to me like you haven't invited that address to that group.? If it were me, I'd back up and carefully go through the detailed steps at /g/GroupManagersForum/message/19673? Many 'problems' are solved that way.

Support is focusing on downloading YG data to save them.? Mark has said that downloading is his first priority.? Importing to GIO and other items can be done after that at "leisure".

Duane
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On Fri, Oct 25, 2019 at 08:49 PM, Duane wrote:

Sounds to me like you haven't invited that address to that group.

Edward; I was coming to the same conclusion as Duane. In your previous message (the one to which Duane responded) you also wrote: I even checked the moderator & member activity logs and don't see any mention of a [email protected].

Now if that statement is true then [email protected] was never even invited to the group in question. I know this sounds like a very silly question but are you absolutely certain that you haven't mixed up one group with another? The point here is that if the transfer agent was invited and accepted that invitation and so on there would be more than one piece of evidence of all that having happened, not just a single piece in one place. It would take quite a bit of effort for someone to remove all evidence of all that having happened.

Time for a few deep breaths and a slow and careful reassessment of what you reckon has been done and where.

Chris

Chris;

How can I get an "easy group transfer" email which tells me to make the ([email protected]) a moderator of my Yahoo group to start the transfer process if I never invited to the group to join?

Duane;

That is what I'm trying to do is save my YG data!
Over 15 years of group messages!

On Fri, Oct 25, 2019 at 04:44 PM, Edward Borg wrote:

How can I get an "easy group transfer" email which tells me to make the ([email protected]) a moderator of my Yahoo group to start the transfer process if I never invited to the group to join?

Edward -- Do you have more than one transfer in progress??You've chosen to redact the group names from your screenshots so I can't check those to see if it's a problem there. Rather than continue to spin your wheels, it could be that you'd be ahead of the game to just delete the existing transfer and start over.

Regards,
Bruce

Only one transfer and it hasn't started because I can't make ([email protected]) a moderator.

On Fri, Oct 25, 2019 at 04:45 PM, Edward Borg wrote:

Only one transfer and it hasn't started because I can't make ([email protected]) a moderator.

Are you sure you have permission (if you're not the group owner) on Yahoo to change the settings?? If the invitation has been accepted to the YG, it will be a member and will show up in the activity log there.? Since you're saying it's not in the log, something is missing from your story.

Duane
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I'm the owner of my Yahoo group..

I have tried to contact Groups.io support numerous times and they are just ignoring me.
Not sure what to do.
Someone suggest to delete the transfer request and try to restart it.
Just not sure how that works and if that would resolve my issue.
Would I be able to re-invite and start over?

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On Fri, Oct 25, 2019 at 06:39 PM, Edward Borg wrote:

Would I be able to re-invite and start over?

Mark just made an announcement about Invites, ? Check your status page.

Duane
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Well I went ahead and deleted the transfer request, started a new one and sent a new invite.
I hope this works this time.

On Sat, Oct 26, 2019 at 09:19 AM, Edward Borg wrote:

Well I went ahead and deleted the transfer request, started a new one and sent a new invite.
I hope this works this time.

Edward -- Can I offer a suggestion?

If you haven't done so in awhile, you might want to get in some "practice" for Step 4 by temporarily making someone else in your group a Moderator. It would be unfortunate to once again go through all these steps only to get an unpleasant surprise.

Good luck,
Bruce

Someone in my Yahoo group?
What is step 4?
I already have a moderator in that group.

Step 4:
/g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups#Step-4-E28094-Give-the-Go-Ahead-for-the-Transfer

The advice that the experienced are saying - go step by step!

Frances

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On Sat, Oct 26, 2019 at 12:14 PM, Edward Borg wrote:

Someone in my Yahoo group?
What is step 4?
I already have a moderator in that group.

If you can't promote an existing group member to Moderator now, the obviously you won't be able to do it with the transfer agent later. That's why I'm suggesting that you find someone and try it. It's not going to hurt anything, and you can always change them back.

Bruce

I can that’s not an issue.
[email protected]?never became a member the first time.

Finally it worked!

Thanks Bruce for your suggestion to delete the transfer and start a new one.

Sincerely;
Edward Borg

You know I wonder if there was a delay with the initial transfer request that I deleted.
Now I have [email protected] as a member and was able to make the agent a moderator; but now my transfer status page shows the following.

We've received the invite to your group and will accept it soon. There is no need to send another invite

I think I should have waited cause there probably was a delay with the backlog.
I hope the status will change so I can start my transfer.

Glad your transfer is moving ahead.

See also?/g/GroupManagersForum/message/21010

Frances

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