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On Sun, Apr 20, 2025 at 11:28 PM, dancerone wrote:

When she replies to a topic and sends, this is what I receive as a message: no summary available

It seems that some email programs have a summary feature - Outlook and Gmail if enabled.

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It is new to me as well so I am not sure whether it would be her email program or yours that causes the message.

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Do you also get her reply - the actual content as well as this message about no summary?

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Frances

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Thank you for your response. Much appreciated.

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She is with AOL.?

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I do no get anything but "no summary available." Along with groups.io on to approve, reject, etc. I have others who are moderated without issues, just this one member.

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Brenda Sindorf

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On Sun, Apr 20, 2025 at 11:28 PM, dancerone wrote:

I have a member who is moderated. Email delivery is individual. When she replies to a topic and sends, this is what I receive as a message:

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no summary available

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I've never seen this before.

If I understand correctly, this is what you're seeing with messages arriving from her while in Pending status as viewed using the web interface. If not, please be more specific.

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On the premise that she actually sent something, but it got messed up in transit:? Click the "View Source" link at bottom right. Perhaps the content is still available but hidden in a plain-text mime part. While we're at it, please tell us which checkboxes you do/don't have checked in the group's Message Formatting settings.

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Regards,

Bruce

I have box #1 checked under message formatting.

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Thank you.

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Brenda Sindorf

On Mon, Apr 21, 2025 at 11:06 AM, dancerone wrote:

I have box #1 checked under message formatting.

-- Is the mysterious message in Pending status (you said she is being moderated)?

-- Are you looking at it using the web interface, or in your mail client?

-- If you look at it the other way, does it appear different?

-- Did you click "View Source" as suggested?

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Regards,

Bruce