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Owner can't reply to messages
On Mon, Apr 7, 2025 at 02:39 PM, Emily Rosenberg wrote:
I am suddenly unable to reply to the group messages as a regular member.? All I see are the mod choices You'll have to log out of your admin account and log in with your member account.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual found in the Help Center. |
I do not understand Duane's suggestion, to log out as admin and log in as member.?? I administer my groups with the same address I use as a member to send messages? OR handle other people's messages, the same login on the website, the same address in my email. On Mon, Apr 7, 2025 at 3:44?PM Duane via <txpigeon=gmail.com@groups.io> wrote:
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On Mon, Apr 7, 2025 at 03:39 PM, Emily Rosenberg wrote:
I am suddenly unable to reply to the group messages as a regular member.? All I see are the mod choices to lock topic etc.? Could you please tell me how to fix that.? Thanks. I think that Duane assumed you had a special moderators group.
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If you are seeing lock topics menu, etc. perhaps you are using the down arrow below a message.
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Or perhaps you are have set a lock topic time in Admin.?
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To reply from your email, just click on reply as you usually do. Just be sure to use the right email address to send it from.
Or go online, open messages and then open the message you want to reply to.
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Here's help - replying by email: ?/helpcenter/manual/membersmanual/topicsmsgs/msgs_via_email.htm
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Replying on the group homepage: /helpcenter/manual/membersmanual/topicsmsgs/msgs_via_website.htm
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Frances
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On Mon, Apr 7, 2025 at 03:39 PM, Emily Rosenberg wrote:
I am suddenly unable to reply to the group messages as a regular member.? All I see are the mod choices to lock topic etc. Two possibilities:
-- Your account is bouncing and you haven't unbounced it yet.
-- You're in a subgroup of a group you own but haven't made yourself a member [of the subgroup] yet.
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Hope this helps,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual |
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