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Givens:

• I am a Owner of a group, I also set myself up as a user with one of my alternate email addresses.
• I have settings on the group to ALLOW members to edit/delete THEIR messages.

When try to edit/delete my messages (as a member, not owner) I cannot do so. When I log in as owner, of course I may. However, we have a member who was able to delete his message, this per the activity log.

Any ideas why this may be occurring? I anticipate questions from members about why they cannot edit their own messages.

Thanks!

Tina

On Fri, Nov 22, 2019 at 03:45 PM, Christina Ferrigno wrote:

Any ideas why this may be occurring?

As a member, you must be logged in with the account/email you used to send the message.? As an owner, you can delete any message.

Duane
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Your answer makes sense, and something I had not considered. I had, in fact, sent the test msg from my Owner account and therefore it made sense I could not delete it from my ‘member’ account. ?I just sent another test message from my ‘member’ account, but... Sadly, I still cannot delete. Very odd. Your explanation makes absolute sense, and yet I am experiencing this non-sensical behavior.

Further thoughts?
Thanks!
Tina

I'm getting confused.? I just went to one group where I'm an owner, one where I'm a mod, one where I'm a member, clicked on the more thingy, on all three groups the option to delete my post was there.? As a mod/owner, it appears I can delete anyone's post.? It looks like it's up to the owner to somehow set what a member can and cannot do?? Where might I find those settings?? this is a very complicated platform for someone who's not techy, and doesn't want to be.

Terri

On Sat, Nov 23, 2019 at 08:12 PM, T Golding wrote:

It looks like it's up to the owner to somehow set what a member can and cannot do?

As far as deleting things, there are no settings.? When someone sends a messages, uploads a file, or adds photos, there's nothing an owner can do to prevent them from deleting it.? They own that item.? There are probably a couple of other things that I forgot on the list.? Owners, or moderators with proper permissions, can delete things belonging to others.

Duane
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Tina,

I just sent another test message from my ‘member’ account, but...
Sadly, I still cannot delete. Very odd.

If you have more than one subscription (email address) in the group's Members list, both being members (not mods/owners) then one cannot delete the content posted by the other.

As far as Groups.io those two addresses represent different people.

So, is there any change the test message you sent from your "member" account, was actually posted from a different email address than the address you used to log in?

Shal


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I discovered the issue. My 'member' ID was set up as moderated until a set amount of messages were approved. Apparently when you are in moderated status you are unable to edit your own messages; I find that odd, but there you have it. Under my 'owner' ID I overrode the moderated status of my simple 'member' ID and since that time I am able to edit/delete my 'member' emails. Mystery solved.

Thanks for the various comments.
Tina

On Mon, Nov 25, 2019 at 12:42 PM, Christina Ferrigno wrote:

Apparently when you are in moderated status you are unable to edit your own messages

You can edit them, but the edits need to be approved when you're still in the NuM condition.

Duane
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On Mon, Nov 25, 2019 at 01:58 PM, Duane wrote:

You can edit them, but the edits need to be approved when you're still in the NuM condition.

Hi Duane,

I think I might be missing something.?

When I compose a message to a group that requires approval, after I hit the green "reply to group" button, I no longer see the message I was composing. The first time that happened, I composed a second message thinking a glitch occured. The second message also vanished from my screen after clicking the green button to submit it. I gave up thinking maybe I didn't have permission to post.?

The next day in the digest, my first message was posted and the second was replaced by the comment "duplicate". Which made sense to me. It then dawned on me that's how GIO moderation works.?

So if edits can be made, at what point? Can they be made between the time it's composed and approved? If so, is there a place in my account where I can find my unapproved messages? I stumbled on "drafts" the other day. There's a lot of GIO things I am still learning.?

I have been on other moderated platforms where others cannot see my posts. However, I can see my posts awaiting approval and I can edit them or delete them so wondered if that's what you meant in your reply. If, so can you direct me to the place where my messages awaiting approval hang out??

As an aside, is there an estimated or "normal" time frame for approval in GMF? They have always posted in the next day digest so far so I am figuring it is probably within 24 hours.?


Thanks,?
?
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Sandi Dickenson
Moderator of ASG Volunteers Group

On Tue, Nov 26, 2019 at 12:56 PM, Sandi D. wrote:

When I compose a message to a group that requires approval, after I hit the green "reply to group" button, I no longer see the message I was composing.

Well no, because you have sent it! However, if you go to the top of the page containing the message to which you replied (etc) there is a banner telling you that your message has been sent and is awaiting moderation.

Chris

On Tue, Nov 26, 2019 at 06:56 AM, Sandi D. wrote:

When I compose a message to a group that requires approval, after I hit the green "reply to group" button, I no longer see the message I was composing.

When composing or replying online, there will be a green banner at the top of the page saying, "Your message will be sent when it's approved by the moderators."? Then you go to the Pending Messages page to approve it.

Duane
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On Tue, Nov 26, 2019 at 07:56 AM, Sandi D. wrote:

As an aside, is there an estimated or "normal" time frame for approval in GMF? They have always posted in the next day digest so far so I am figuring it is probably within 24 hours.?

As a clarification on this point, the approval comes from the administrators of YOUR GROUP, not Groups.io. Therefore, the time needed to approve a message is dependent solely on the participation level of the moderators of that group and has nothing to do with the Groups platform.

Dave

Yes the green banner is there. I have never before seen it because my iPad mini doesn't show that much "screen display". I wouldn't have thought about scrolling up to a page top looking for a banner.?

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Sandi Dickenson
Moderator of ASG Volunteers Group

On Tue, Nov 26, 2019 at 09:27 AM, Duane wrote:

When composing or replying online, there will be a green banner at the top of the page saying, "Your message will be sent when it's approved by the moderators."?

When composing or replying online, there will be a green banner at the top of the page saying, "Your message will be sent when it's approved by the moderators."??