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Member having trouble accessing PDF file

 

A member of my group experienced problems right out of the chute. I posted some PDF files in our files area. then sent the direct link to the group. This user has a Mac computer, if that makes any difference. I figured his problem might have something to do with security settings, but I'm a Windows person, not a Mac, so I can't even tell him where to look. Anyone know the answer?

Hi Anita, when I try to download the applications i?get this. ?(Adobe Reader blocked this site.)

Thank you for any help with this.

Anita C.
 

Anita,

I figured his problem might have something to do with security settings,
but I'm a Windows person, not a Mac, so I can't even tell him where to
look. Anyone know the answer?

Hi Anita, when I try to download the applications i get this. (Adobe
Reader blocked this site.)
I'm also a Windows user but I must agree, that sounds like a security setting. But I'm not sure whether that would be a browser setting, a Reader setting, or somewhere else.

It sounds like his browser invoked Adobe Reader directly to display the .pdf file. There may be an option in the browser to download the file instead, or to choose another program to display the file (but probably not many other choices that can read PDF).

-- Shal
 

Hi Anita,
?
What OS is your group member using?? I understand that his computer is a Mac.? But, the operating system on my Mac is OS 10.6.8 or Snow Leopard.? I don't use Adobe Reader.? It is sometimes problematic.? Preview is my default application for reading .pdf files.? Preview is a standard application on the Mac computer up until at least the OS I'm using.? Not sure about the newer Mac OSs.?
?
Have your member try to use Preview to open .pdf files and see if that makes a difference.
?
Donna
?
"In every community there is work to be done. In every nation, there are wounds to heal. In every heart there is the power to do it."

- Marianne Williamson
?
?
?
 

He has a newer Mac, maybe a year old. I will mention Preview to him and see if that's an option.

Thanks!

Anita

--
Sent from my Samsung mobile


-----Original Message-----
Re: [GMF] Member having trouble accessing PDF file
From: Donna <pnwfemale@...>
To: <[email protected]>
Thursday, January 21, 2016 at 10:14 AM

Hi Anita,
?
What OS is your group member using?? I understand that his computer is a Mac.? But, the operating system on my Mac is OS 10.6.8 or Snow Leopard.? I don't use Adobe Reader.? It is sometimes problematic.? Preview is my default application for reading .pdf files.? Preview is a standard application on the Mac computer up until at least the OS I'm using.? Not sure about the newer Mac OSs.?
?
Have your member try to use Preview to open .pdf files and see if that makes a difference.
?
Donna
?
"In every community there is work to be done. In every nation, there are wounds to heal. In every heart there is the power to do it."

- Marianne Williamson
?
?
?

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