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In line photo broken #photos


 

A member both attached a jpg and pasted the same photo in the body of his email, composed in Outlook.?

The embedded pic came thru as the dreaded broken photo [ X ] icon. But not to all members/smart devices. I received both pics in my email but many got only the attached jpg and the broken pic icon for the iinline pic.?

Any ideas what caused this, do others experience this, and is it an io bug?


 

On Sun, Oct 7, 2018 at 04:14 PM, Ken Kloeber wrote:
The embedded pic came thru as the dreaded broken photo [ X ] icon. But not to all members/smart devices.
It's been my experience that those with plain text message delivery will not receive embedded images.?

Hope this helps,
Bruce?
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Ken,

The embedded pic came thru as the dreaded broken photo [ X ] icon. But not to all members/smart devices. I received both pics in my email but many got only the attached jpg and the broken pic icon for the iinline pic.?

It isn't that uncommon. The problem is that there are way too many variables in how sending email interfaces embed photos, and more variables in receiving them.
Any ideas what caused this, do others experience this, and is it an io bug?

If the image shows in the group's Messages page then I'd say the broken icon is the recipient's service. Sometimes all that's needed is to allow the image to be shown. For example, Gmail on mobile normally blocks the display of images in email unless you click the link to show them.

If the embedded image does not show in the group's Messages pages then possibly there's a problem with Groups.io's handling of the image, especially if that very same message viewed in an email interface does show the image. That would be a case I'd send to [email protected] for clarification/correction.

Shal


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