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help with confirmation process


 

I have a couple of people who have subscribed to one of my lists, but have never confirmed their email and thus are in limbo as far as getting and sending messages on the list. Both have "hotmail.com" addresses. I have been in touch with them and am trying to help them get confirmed. I've sent them additional confirmation emails and we'll see what happens. Is hotmail known for putting these kind of messages into spam? Do they have a whitelist process I can suggest? Is there anything else I can do to help these people finalize their subscriptions?

Thanks.

Jonathan


 

Jonathan,

I have a couple of people who have subscribed to one of my lists, but have never confirmed their email and thus are in limbo as far as getting and sending messages on the list.? Both have "" addresses.?

That might relate to a general problem delivering to hotmail recently. See beta . I'm not sure if there's anything you can do but try periodically until this gets fixed.

Is hotmail known for putting these kind of messages into spam?

Hotmail has been known to have deliverability problems with mail from Groups.io in the past. It wouldn't surprise me if? they sometimes deliver them to the user's spam folder rather than outright bounce the messages, as currently.
Shal


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Jonathan,

I wrote:

I'm not sure if there's anything you can do but try periodically until
this gets fixed.
Time to try again :-)


Shal


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