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A few questions please

Group Moderator
 

Hi, we are looking at switching over very soon, and the advice on this group is amazing! A few questions, please:
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1) How can you change the subject line of a rejected post? (so it doesn't say "Your message was rejected" but something more gentle).?
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2) Is there a way to only include the footer on posts, and not on emails sent to a member from the pending page?
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3) The daily digest on io is very short, I am getting several a day. It says "up to 12 messages" but these have fewer messages in each (on average 7). Is there a way to set how many new messages it has??
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4) The daily summary is better in that regard (just one email per day) but not so useful for my members, since you need to click on each message to see it. I fear it will just get skipped. Has there been any talk about making it scrollable like on YG currently?
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5) When a message is received, it shows as sent to the group, as well as CC'ed to the group. I only get one copy though. Does this always happen? Is there a setting to change? Does it matter?
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(I don't know if any of these things are better addressed in the Beta group)
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And LOL - pretty much all the talk on the GMF of YG is about what's going wrong...
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Thank you! Mindy
 

Mindy,

1) How can you change the subject line of a rejected post? (so it
doesn't say "Your message was rejected" but something more gentle).
I wish you could. I could have sworn I'd requested it in beta, but maybe I've just thought of it so many times.

What I do as a work-around is use Send Message instead, and if appropriate just Delete the pending message.

The disadvantage is that it doesn't act as a Reply (that's a suggestion I've been intending to post in beta) so if you want to quote the member's post you have to copy it first, then click Send Message, paste it in the body, and mark it as a quote. A bit of a pain.

3) The daily digest on io is very short, I am getting several a day.
It says "up to 12 messages" but these have fewer messages in each (on
average 7).
Are you looking at the list at the top of the digest? That is a list of topic headings. If a topic has a number in parenthesis on it then it contains more than one message. Add those up, including the implicit (1) for topics with a single message.

If that doesn't equal 12, and if this isn't the last Digest you received that day for that group, then that would seem to be a bug to report to support.

Is there a way to set how many new messages it has?
No.

5) When a message is received, it shows as sent to the group, as well
as CC'ed to the group.
Odd, I'm not seeing that in my email client (Thunderbird) nor in Gmail's web interface. I'm not sure what's going on there.

Shal
 

On Sat, Feb 3, 2018 at 05:17 pm, Group Moderator wrote:
1) How can you change the subject line of a rejected post? (so it doesn't say "Your message was rejected" but something more gentle).?
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On the Settings page, click on Member Notices.? Then click on a Rejected Message type, if you have any.? If not, click +New Notice at the bottom of the list and create one.? On the notice, you can specify the Subject of the email that is sent, along with any content that should be included.? If you want to use it by default, you need to click the Active box before saving.? (The Name box is for your use so you can tell which is which when you have more than one of the same type notice.)

Duane

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