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In one of my groups I have about 220 bouncers who all have the 'no email' option.

This seems rather odd to me. If they don't have posts delivered via email at all, what does it mean for them to be bouncing?

Richard

Richard,

In one of my groups I have about 220 bouncers who all have the 'no
email' option.

This seems rather odd to me. If they don't have posts delivered via
email at all, what does it mean for them to be bouncing?

The bounce handling in Groups.io covers more than just message posts. It also covers Welcome and other sorts of notices and email from the system (as well as messages in groups other than yours!).

If you open the membership page for one of those members (click on the member's row in the table, anywhere but the checkbox) then select the "Email Delivery History" tab it may tell you which message, and why it bounced.

Shal

Shal

Thanks for the info. I've looked in the Email Delivery History for quite a
lot (but by no means all) of these members and it has never shown anything
at all.

So the only reasonable explanation seems to be, as you suggest, that they are members of other groups where they have opted for email delivery, but are bouncing there (the group doesn't send any special notices or other non-post emails that I've noticed).

I find it rather unhelpful that these members show up in the bouncing list, as I definitely wouldn't want to remove them. I was surprised to discover that there are 3100 non-bouncing members who have also opted for no emails, almost half the membership, so it's obviously a popular option: I'd be interested to know what their modus operandi for using the group is, as periodically checking the website for new posts of interest seems grossly inefficient to me. Perhaps I should ask them...

Just as a matter of interest, I recently removed about 900 fully bouncing members, and I'd say probably 99% of them were yahoo addresses,. Of the small proportion that I checked, the delivery history consistently showed the bouncing to have mostly occurred during the latter part of December 2017. It's difficult to avoid the feeling that there was something systemically wrong in Yahoo at the time (no surprise there then...), but I wonder how many of these were members who suddenly stopped receiving messages from the group through no fault of their own and have been wondering why?

Richard

Richard,

Thanks for the info. I've looked in the Email Delivery History for
quite a lot (but by no means all) of these members and it has never
shown anything at all.

That might be worthy of a report to [email protected] - I think it should say something even if only to tell you it can't show you info from another group.

(the group doesn't send any special notices or other non-post emails
that I've noticed).

The process of joining your group, whether transferred in, Direct ADDed, or otherwise would have sent them some notifications, and if these were rejected that would put them into bouncing. But that still should have shown something in their history.

I was surprised to discover that there are 3100 non-bouncing members
who have also opted for no emails, almost half the membership, so it's
obviously a popular option:

If these are members copied over from a Yahoo Group their delivery option would have been copied as well.

I'd be interested to know what their modus operandi for using the
group is, as periodically checking the website for new posts of
interest seems grossly inefficient to me. Perhaps I should ask them...

Mayhaps. I know there are many people who prefer web access. If your group has public archives the could be using an RSS feed for notification of new messages.

Shal

I have member that was transferred from Y to G, and contacted me through my personal email to tell me; "- My ‘reply’ message below was rejected by the receiving server." This person is in the members lists, no bounce symbol, does not have a Y address, and nothing unusual when looking at their membership information. I changed their email delivery to All Messages from Full Featured Digest, and maybe that will make a difference.

Don