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Hi,

I've looked for an answer to this but can't find anything! I would be very grateful for help on this.

We're hosting a genealo-thon next Saturday, for Open Data Day and have created a group where volunteers can help enquirers with their family tree 'brick walls'. What we want to avoid, is the volunteers potentially being contacted by email for more help (as we know people can be tenacious about this sort of thing, from experience!) so we want all members to have privacy/anonymity. I've locked down all of the obvious settings, and added my colleague and my personal email account as members to test the settings are sufficient for this. When logged in as owner (I'm not worried about my work email address being shown. btw) My colleague's name appears, with no email address evident in her posts, but my personal email address is shown in the message, thus:



What is the difference between our two accounts that would cause this? Can I force emails to not be shown in this way, or is it something I have to notify members to do themselves?

Thanks in anticipation,

Denise

On Sat, Feb 29, 2020 at 08:20 AM, Denise Colbert wrote:

What is the difference between our two accounts that would cause this?

I'd guess that you don't have a Display Name set for that account.

You won't be able to totally keep everyone from seeing the email addresses though.? When each message is delivered to members in their email, it will have the posters email address included.

Duane
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On 2020-02-29 at 3:58:30 AM, Denise Colbert <denise.colbert@...> wrote:

What we want to avoid, is the volunteers potentially being
contacted by email for more help (as we know people can be tenacious about
this sort of thing, from experience!) so we want all members to have
privacy/anonymity.

Another option to consider: for this event, create a one-off email account
like genealo-thon-March-2020@... and have your volunteers
send all their responses via that account.

--
Christopher W. <lists@...>

Thanks for responding, both.

Another option to consider: for this event, create a one-off email account
like genealo-thon-March-2020@... and have your volunteers
send all their responses via that account.

I did think about this but we want to be able to track the help the volunteers receive. Also I think our email account would go nuts, security-wise with 50 different logins all over the world.?

You won't be able to totally keep everyone from seeing the email addresses though.? When each message is delivered to members in their email, it will have the posters email address included.

I saw a setting in Default Sub Settings which suggested I can force a 'no email' situation. Would this fix it?

I'd guess that you don't have a Display Name set for that account.

If I make it clear that volunteers must use a Display Name for privacy, this could work I think. If the no email setting (above) does the job I want it to?

Thanks,
Denise

Hi Denise -?
This is, IMO, the one flaw with groups.io. ?Anyone receiving messages via their email will see the email address of the poster.
The “no mail” setting applies to allowing individual members can opt out of receiving any email from the group when they select how to receive messages. There is no “read on web only” setting option that group owners can select - if you post a message on the group’s web interface it will be sent out in email and there is currently no way to mask the email address.?
I’ve had to reconcile myself to the fact that groups.io is an email group platform, based on the premise that like minded folks want to get together via email to discuss things and thus want to share email addresses to communicate. In several groups we’ve simply requested members not send unsolicited private emails and have rarely had issues.?

Patti

On Sun, Mar 1, 2020 at 07:27 AM, Denise Colbert wrote:

I saw a setting in Default Sub Settings which suggested I can force a 'no email' situation. Would this fix it?

That's only the default setting for new subscriptions.? The member can change that to whatever they want and there's no way to keep them from doing it.

Duane
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Help: /static/help
A few site FAQs: /static/pricing#frequently-asked-questions

On Sun, Mar 1, 2020 at 06:28 AM, Patti Woodbury wrote:

I’ve had to reconcile myself to the fact that groups.io is an email group platform, based on the premise that like minded folks want to get together via email to discuss things and thus want to share email addresses to communicate. In several groups we’ve simply requested members not send unsolicited private emails and have rarely had issues.?

These are my thoughts also. The lack of anonymity just goes with the nature of the groups.io service. However, a cumbersome workaround for Denise's situation occurs to me. Her experts could get email accounts that they only use for the event and then cancel when the event is over. Awkward, but I think it would solve the problem.
Marv