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How do we delete something that was put twice in the Directory
A member in a group that I am Moderator for just emailed to say she accidentally created herself twice in the Directory and wants to delete one of them.? I looked as Moderator to see if I could delete the second one and then went to another site I'm owner of to see if there was anything there that I could click on to delete but there wasn't.
How do we (or the individual who created it) delete a second profile in the Directory? Sincerely, Rli@... |
On Sat, Jan 11, 2020 at 07:45 AM, Margo Seegrist wrote:
How do we (or the individual who created it) delete a second profile in the Directory?The only way to have a second entry is to have a second account.? To remove it from the Directory, just edit the Group Profile for that account to change the Profile Privacy. Duane -- GMF's Wiki: /g/GroupManagersForum/wiki Help: /static/help Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
On Sat, Jan 11, 2020 at 08:45 AM, Margo Seegrist wrote:
How do we (or the individual who created it) delete a second profile in the Directory?Margo -- The group Owner can't do this. Profiles are "owned" by the subscriber and can only be edited/deleted by them. If the subscriber accidentally has two subscriptions to your group (under two different email addresses), you can delete one of those subscriptions. That would serve to remove the corresponding Directory entry. Failing that (i.e.: the subscriber wants to retain both subscriptions) he will have to delete one of them himself. To do so, he must log in under the email address which profile he wants to delete, go to Subscription>Group Profile and hit the reset button. Bruce |
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