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Problem replying in Thunderbird using message footer link #reply-to-group


 

I neglected to mention that I'm using MacOS version 10.14.6.

Robert R.


Pablo Sanchez
 

Hi Robert,

Have you tried using the latest version of Thunderbird?? On your platform it is 68.x

I'm still on 60.8.0 (Linux) and I see the same behavior.? I have two add-ons that are preventing me from upgrading.? I'm working on one now so I hope to upgrade soon (and thus see if the problem is resolved with the latest version).

Cheers,
-pablo


 

On Sat, Oct 19, 2019 at 12:28 PM, West Coast Compa?eros Staff wrote:
I am using Thunderbird version 60.9.0. I have it configured to automatically quote the original message when replying. Then I trim the quoted part down to the relevant text. When I try to reply to a groups.io message (either an individual message or a digest message) using the Reply to Group link in the footer options, a new message window opens in Thunderbird with the correct address and subject, but there is no quoted text.
The footer is just a Mailto: link that fills in the address and subject.? You'd need to use the reply function within TB to do what you want.? A quick way to do that is highlight what you're respoinding to before clicking Reply.

Duane (Using TB 52.9.1 on XP)
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On Sat, Oct 19, 2019 at 01:26 PM, Duane wrote:
The footer is just a Mailto: link that fills in the address and subject.? You'd need to use the reply function within TB to do what you want.? A quick way to do that is highlight what you're responding to before clicking Reply.

Duane (Using TB 52.9.1 on XP)
Thanks for the useful comments, Duane. I see now that the Groups.io "Reply to" links in the message footer do what they're supposed to do. The bug in TB 60.x is a separate issue and it's not really a problem given the other Reply features that are available.

I regularly use that trick of highlighting the text that I want included in my reply, but sometimes the text needs major surgery and that's when I start with the whole message in my reply and then pare it down to the bare bones.

Robert R.


Pablo Sanchez
 

Hi Robert,

I went ahead and upgraded to Tbird 68.x and I'm able to now click on either?Reply to Group or?Reply To Sender.??I get a new window.? The quirky thing is that a blank tab is still created.? However, what's even crazier is that now, with Tbird 60.8.x, I get the same behavior as 68.x.? I suspect one of my Add-ons mucked things up.

You might consider starting TBird in?Safe Mode.

I need to finish hacking on emulating my keyboard bindings before I can look into the above.? :p

Cheers,
-pablo


Pablo Sanchez
 

Addendum:??

I see that many of my TBird Add-Ons upgraded so when I fell back to? 60.8.x, they were disabled.? This leads me to believe there's a conflict with one of my Add-Ons.? At this point, I'd strongly suggest starting TBird in?Safe Mode or manually disabling your Add-Ons and birfucate enabling them.? I suspect you (like me) have a misbehaving Add-On.? ;)


 

On Sat, Oct 19, 2019 at 02:31 PM, Pablo Sanchez wrote:
Hi Robert,

I went ahead and upgraded to Tbird 68.x and I'm able to now click on either?Reply to Group or?Reply To Sender.??I get a new window.? The quirky thing is that a blank tab is still created.? However, what's even crazier is that now, with Tbird 60.8.x, I get the same behavior as 68.x.? I suspect one of my Add-ons mucked things up.

You might consider starting TBird in?Safe Mode.

I need to finish hacking on emulating my keyboard bindings before I can look into the above.? :p

Cheers,
-pablo
Pablo,

I tried starting Thunderbird in Safe Mode, with all Add-ons disabled, but the behavior of the Reply links is unchanged. This tells me that Add-ons are not the cause of the problem. Thanks for letting me know that upgrading to TB 68.x does not solve the problem either. I'm in no hurry to move to that version in the midst of all the other chaos of transferring nine Yahoo! Groups to Groups.io.

Robert R.


Pablo Sanchez
 

Hi Robert,


On 68, I did get a new window.


I am almost fully migrated to 68. I will let you know what I find.


Cheers,
--
Pablo Sanchez - mobile device


Glenn Glazer
 

On 10/19/2019 17:05, West Coast Compa?eros Staff wrote:

Pablo,

I tried starting Thunderbird in Safe Mode, with all Add-ons disabled, but the behavior of the Reply links is unchanged. This tells me that Add-ons are not the cause of the problem. Thanks for letting me know that upgrading to TB 68.x does not solve the problem either. I'm in no hurry to move to that version in the midst of all the other chaos of transferring nine Yahoo! Groups to Groups.io.

Robert R.
_._,_._,_
Like Duane, I don't understand why one would think that the link would work with trimming and like Duane, I suggest in in Thunderbird (which I also use, version 60.9.0) that you do the mark and reply trick, as I have done here.

The Reply-to-Group link looks like this for this thread:
a target=3D"_blank" href=3D"mailto:[email protected]?subject===3DRe:%20Re%3A%20%5BGMF%5D%20Problem%20replying%20in%20Thunderbird%20using=%20message%20footer%20link%20%23reply-to-group">Reply To Group</a>
That's an HTML encoded mailto link, no different really from a mailto link one might find on a contact page on some website.

Importantly, it has to work with every Mail User Agent (MUA) that displays it, not just Thunderbird. Snipped responses are not, if I recall correctly, part of the IETF standard for MUAs, so that isn't how the mailto link behaves. In fact, I'm pretty sure the Gmail web UI doesn't support that.

In short, it doesn't work because it's not supposed to work that way.

Best,

Glenn


[excess quote, ad, and political sig trimmed by moderator]

?


 

Glenn,

Importantly, it has to work with every Mail User Agent (MUA) that
displays it, not just Thunderbird.
Bingo. That's the core of the issue.

In testing Mark discovered that many email interfaces would not use a body="text to put in the message body" parameter to the mailto: link. So for that reason, plus the fact that including it would make the link rather huge (in many cases), Mark decided not to include it.

Shal


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Pablo Sanchez
 

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Hi,

This is with TBird 68.1.1/64-bit (Tumbleweed).

The composition window is properly populated.? I do get a blank, Loading ... tab.? Probably a bug.? I'll investigate it later and if need be, file a bug.

-- 
pablo


Glenn Glazer
 

On 10/19/2019 18:00, Shal Farley wrote:
So for that reason, plus the fact that including it would make the link rather huge (in many cases
Oh, ugh, right. It would literally double the size of the message.

Best,

Glenn

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Pablo Sanchez
 

Argh ... Must.? Learn.? To.? Read.? Slowly!

I see the OP wanted the entire message in the body.? Ugh.? Nothing like looking like a fool in public!? Not the first.? Not the last.? ;)

Cheers,
-pablo


 

On Sat, Oct 19, 2019 at 05:50 PM, Glenn Glazer wrote:
On 10/19/2019 17:05, West Coast Compa?eros Staff wrote:

Pablo,

I tried starting Thunderbird in Safe Mode, with all Add-ons disabled, but the behavior of the Reply links is unchanged. This tells me that Add-ons are not the cause of the problem. Thanks for letting me know that upgrading to TB 68.x does not solve the problem either. I'm in no hurry to move to that version in the midst of all the other chaos of transferring nine Yahoo! Groups to Groups.io.

Robert R.
_._,_._,_
Like Duane, I don't understand why one would think that the link would work with trimming and like Duane, I suggest in in Thunderbird (which I also use, version 60.9.0) that you do the mark and reply trick, as I have done here.

The Reply-to-Group link looks like this for this thread:
a target=3D"_blank" href=3D"mailto:[email protected]?subject===3DRe:%20Re%3A%20%5BGMF%5D%20Problem%20replying%20in%20Thunderbird%20using=%20message%20footer%20link%20%23reply-to-group">Reply To Group</a>
That's an HTML encoded mailto link, no different really from a mailto link one might find on a contact page on some website.

Importantly, it has to work with every Mail User Agent (MUA) that displays it, not just Thunderbird. Snipped responses are not, if I recall correctly, part of the IETF standard for MUAs, so that isn't how the mailto link behaves. In fact, I'm pretty sure the Gmail web UI doesn't support that.

In short, it doesn't work because it's not supposed to work that way.

Best,

Glenn

?
Glenn,

Your comments clarify nicely the function of the HTML code for the footer Reply links. I discovered that for myself when I inspected that code and I've moved past my expectation that quoted text would be loaded into the reply message. What had originally led me to believe that Thunderbird was trying to do that was the new TB tab that opens up along with the reply message. That tab is labeled "Loading ..." and remains there doing nothing until you close it. That seems to be a bug in Thunderbird, and it is that TB behavior that Pablo and I have been investigating. My message to Pablo (quoted above) should have made that clearer to the group. My bad. The bug seems to be alive and well in the latest version of TB and does not seem to be caused by Add-ons. As a TB bug, it is probably not an issue that we need to continue discussing in GMF.

Robert R.


Glenn Glazer
 

On 10/20/2019 07:21, West Coast Compa?eros Staff wrote:
Your comments clarify nicely the function of the HTML code for the footer Reply links. I discovered that for myself when I inspected that code and I've moved past my expectation that quoted text would be loaded into the reply message. What had originally led me to believe that Thunderbird was trying to do that was the new TB tab that opens up along with the reply message. That tab is labeled "Loading ..." and remains there doing nothing until you close it. That seems to be a bug in Thunderbird, and it is that TB behavior that Pablo and I have been investigating. My message to Pablo (quoted above) should have made that clearer to the group. My bad. The bug seems to be alive and well in the latest version of TB and does not seem to be caused by Add-ons. As a TB bug, it is probably not an issue that we need to continue discussing in GMF.

Robert R.
I've seen that and I agree it is a bug in Thunderbird. It's not related to groups.io though, so I think further investigative work would be best done offlist - especially given how much traffic there is on the list of late.

Best,

Glenn

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Pablo Sanchez
 

Anyone who is interested and wants to track the defect:? I created a test case and submitted a bug:


Any further discussion on the blank tab should be either in private or in the bug above.? ;)

Thx!
-pablo


 

On Sat, Oct 19, 2019 at 06:47 PM, Pablo Sanchez wrote:
Argh ... Must.? Learn.? To.? Read.? Slowly!

I see the OP wanted the entire message in the body.? Ugh.? Nothing like looking like a fool in public!? Not the first.? Not the last.? ;)

Cheers,
-pablo
Pablo,

I can relate to your "looking like a fool in public" comment and can readily apply it to myself, too. In my defense ¡ª I'm the OP (original poster) ¡ª I didn't really want the entire message quoted. I try to be selective in what quoted material I include in a reply. I just (mistakenly) thought that it was what the footer Reply link was trying to do, and failing because of the TB "Loading ..." bug. Thanks to the very helpful contributors to this support group, I realize now that I should have analyzed the situation more carefully before posting it as a problem. I'll follow up with you off-list on the TB "Loading ..." bug.

Robert R.