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Recently I sent an email that was held for monitoring. I resent it and saw it go through without monitoring. How can I debug something that's inconsistent? Subsequent emails were sometimes going through and sometimes were held for monitoring. Someone suggested that the problem might be with showing my phone number in my signature. I removed the phone number and haven't had an email held for monitoring since. Can anyone shed light on this issue?

Sounds like you may have been on New User Moderated status:


However, the 1st N messages would have to be approved before switching to unmoderated status.??
An owner/moderator can view the message activity and see what happened.? (Admin -> Activity -> Message Activity)

Toby

No, it's strange. I've been active in this group for some six months and have sent at least a hundred emails. Maybe twice that. I'm a moderator for the group. But this week, some of my emails hand up needing moderator approval. But some don't hang up. It makes no sense. I or another monitor has to go in and approve my email. I thought the problem might be my phone number. After removing it, my emails didn't hang up. But then after a dozen emails or so, one hung up again. I can't figure out what's going on.

Frank,

No, it's strange. I've been active in this group for some six months
and have sent at least a hundred emails. ... But this week, some of my
emails hand up needing moderator approval. But some don't hang up. It
makes no sense.

There are a couple of possibilities I can think of:

First: a topic (or hashtag) may be set to require moderation. If you post to such a topic your message will require moderation even though yours normally do not.

Second: maybe you have two subscriptions, and the one requires moderation. Or maybe your group allows non-subscribers to post (and those are always moderated) and sometimes you posted with an address that isn't subscribed.

Have a look at the bottom of one of the messages that got hung up, see if the email address shown in the footer matches those of the messages that did not require approval.

If you can't readily find one of those messages (didn't keep them in your email) have a look in the group's Activity log. Click on the Message Activity tab, select "Moderated message" in the Actions list, and click the blue Search button. Read through the results looking for a message of yours that required approval, and see if the email address there gives you a clue.

Shal


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Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Yes, that's it. I have two active email accounts in my Outlook setup. Now that I know what to look for, I should be able to fix it. Thank you so much.