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On a group for which I am a Moderator if I select "New Topic" I can post either in my own name or as the Group Owner.
However, if I wish to reply to a post in a thread? - even one I started as Group Owner - I do not seem to get that option; I can only post in my own name. Is this correct or have I overlooked something?
Regards,
Chris
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I don¡¯t know how you can even do ithat when starting a new topic. Are you sure??
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On Mar 20, 2018, at 3:55 PM, Chris Jones via Groups.Io < chrisjones12@...> wrote: On a group for which I am a Moderator if I select "New Topic" I can post either in my own name or as the Group Owner.
However, if I wish to reply to a post in a thread? - even one I started as Group Owner - I do not seem to get that option; I can only post in my own name. Is this correct or have I overlooked something?
Regards,
Chris
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Wow, all this time and I never noticed you could do that (post as moderator). Wonder when it was added.
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J
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Me neither.? I just checked it out and saw the down caret for the dropdown.? But all it changes is the email address but it keeps your signature which is cool, Whoever said Mark would never make it as a programmer?<g> -- Bob Bellizzi
The Corneal Dystrophy Foundation
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After doing a bit of testing and sleuthing,?I do not see any difference in post style, etc between the two choices. As far as I can tell, the option only changes the from email address when the post is sent in email format.
It would seem the option has been around for quite some time, based on a Trello card dated January 23, 2015.?"Web posts from group owner should show in archives as being from group+owner, not the person who posted."
The card was also updated Feb 20, 2015 for "Also ability to reply as group+owner."
So, it seems those additional features are not yet implemented.
?
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Gerald Boutin
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On Tue, Mar 20, 2018 at 04:58 pm, J_Catlady wrote:
Wow, all this time and I never noticed you could do that (post as moderator). Wonder when it was added.
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J
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Right, it's not working yet. The dropdown is there (which surprised me) but unfortunately, it doesn't change the email address in the archive OR in email.
On Tue, Mar 20, 2018 at 5:38 PM, Gerald Boutin <groupsio@...> wrote: After doing a bit of testing and sleuthing,?I do not see any difference in post style, etc between the two choices. As far as I can tell, the option only changes the from email address when the post is sent in email format.
It would seem the option has been around for quite some time, based on a Trello card dated January 23, 2015.?"Web posts from group owner should show in archives as being from group+owner, not the person who posted."
The card was also updated Feb 20, 2015 for "Also ability to reply as group+owner."
So, it seems those additional features are not yet implemented.
?
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Gerald Boutin
On Tue, Mar 20, 2018 at 04:58 pm, J_Catlady wrote:
Wow, all this time and I never noticed you could do that (post as moderator). Wonder when it was added.
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J
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On Tue, Mar 20, 2018 at 06:29 pm, Shal Farley wrote:
It actually does change the email address,
Shal, Not in the email I received in my test just before posting. The message came from my own email address, not the group owner address. ? -- J
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Shal,
I see what you mean. That's analogous to what I see. However, that is still problematic. The display name should not show up IN THE EMAIL. When I send a message to a group member from the owner address using "send message," the display name does not show up in the email.
The whole purpose of using the +owner address (at least, to my understanding) is to anonymize the message. When the display name is included - "Shal Farley" in your case - it defeats that purpose.
Messages sent from the owner address using the Send Message feature appear in emails only as coming from GroupName+owner [at] groups.io. That's what one would expect using the +owner dropdown address in New Topic. Yet instead, your display name shows up. I think this is extremely misleading to group owners who expect that by using the owner address they will be anonymized. They aren't.
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J
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There is more to it than that.?In addition to what you have seen, there are other areas that are not anonymized.?In the email, the "Reply to Sender" link identifies the poster's account email address.?The IP address of the computer that was used to generate the message is also shown in the header of the email.
I don't know that anonymity was really the point of the exercise. On the other hand, if I expected that the "Reply to Sender" link would get to all Owners, that would not happen, unless I used the "Reply to Group" link in the email.
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Gerald Boutin
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On Tue, Mar 20, 2018 at 07:12 pm, J_Catlady wrote:
Shal,
I see what you mean. That's analogous to what I see. However, that is still problematic. The display name should not show up IN THE EMAIL. When I send a message to a group member from the owner address using "send message," the display name does not show up in the email.
The whole purpose of using the +owner address (at least, to my understanding) is to anonymize the message. When the display name is included - "Shal Farley" in your case - it defeats that purpose.
Messages sent from the owner address using the Send Message feature appear in emails only as coming from GroupName+owner [at] groups.io. That's what one would expect using the +owner dropdown address in New Topic. Yet instead, your display name shows up. I think this is extremely misleading to group owners who expect that by using the owner address they will be anonymized. They aren't.
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J
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On Tue, Mar 20, 2018 at 09:05 pm, Gerald Boutin wrote:
there are other areas that are not anonymized.?In the email, the "Reply to Sender
But those areas aren't supposed to be, and aren't assumed to be, anonymized. An email specifically from the "group owner" in the Send Message feature from a member's page was designed specifically so that the owner/moderator can be identified only in that capacity, rather than with their member identity or email address. Group messages are never assumed to be anonymous. Email addresses are not hidden in groups.io. ? -- J
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I was only referring to the original New Topic and Reply issues. As far as the Send Message feature goes it does a better job of anonymity. It does not reveal the Owner's personal email address. It does still show the IP address that was used. That feature seems to be working as intended.
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Gerald Boutin
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On Tue, Mar 20, 2018 at 09:25 pm, J_Catlady wrote:
On Tue, Mar 20, 2018 at 09:05 pm, Gerald Boutin wrote:
there are other areas that are not anonymized.?In the email, the "Reply to Sender
But those areas aren't supposed to be, and aren't assumed to be, anonymized. An email specifically from the "group owner" in the Send Message feature from a member's page was designed specifically so that the owner/moderator can be identified only in that capacity, rather than with their member identity or email address. Group messages are never assumed to be anonymous. Email addresses are not hidden in groups.io.
?
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J
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On Tue, Mar 20, 2018 at 10:52 pm, Gerald Boutin wrote:
I was only referring to the original New Topic and Reply issues.
Yes. But those were never intended or expected to hide email addresses. If, however, a moderator chooses to send a New Topic from the group owner address, the email and archived message should be anonymized, as the Send Message feature allows. And it doesn't. So this does not seem to be working.
As far as the Send Message feature goes it does a better job of anonymity. It does not reveal the Owner's personal email address.?
Exactly. The New Topic (send from owner address) feature should work the same way, but does not. That's what would be expected. So that does seem like a bug.? -- J
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I am far from certain that we (in this case meaning the Owner & Moderators of a group for which I am one of the latter) actually want to post as Owner anonymously because we always sign them anyway, often with 3 names. (Members who forget to "sign" their posts often find a "please sign your posts" added to their message before it is released. Persistent offenders have their posts rejected until they comply.)
Obviously there are no hard and fast rules about when to post as Owner but my own interpretation is to distinguish the message as relating to the operation or management of the group as distinct from normal traffic.
I would prefer my name to be replaced by Owner / Moderator or something like that so that the members can see the distinction more easily. I would still sign the message either with my own name or all 3 as mentioned above, but of course my view is only one amongst many on this forum.
Any further suggestions? The ability to Reply as an Owner seems to be agreed amongst those who have commented, but if this discussion is to be converted into a #Suggestion on betagroups then there is going to have to be something that looks like a consensus first.
Regards,
Chris
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I have posted a distillation of the above thread as #Suggestions in the beta group. Look for the same Subject.
We shall see...
Regards,
Chris
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Shal Farley