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OK, I've got an interesting one.

The easy one - I have some messages in a subgroup in the Pending queue.? ?I am one of the sub-group owners, and an owner of the main/parent group.? ?(a) When I click on them and say approve, they don't leave the queue but (b) both messages a "claimed by" pin on them.? ?What does that tag mean?? ?(and why, as a subgroup owner, can I not 'approve' them and clear them from the queue)



The hard question- this what I see through my web browser 'at work'.? ?'at home' I don't see those messages in the pending queue - Pending is empty form the home browser.? I'm logged in using the exact same username.? Why might I be getting different views?? Might the firewall at work be doing odd things??

Thanks for any assistance

- John Mc

I got the same thing in a group, I could not approve the messages. Also I tried posting a message and they do not get posted to the group. I just wrote group support reporting the glitches. Several messages I approved through email did not get posted either.

I tired from my smart phone as well as my computer. No other group I have has this problem. Just the group that has been recently copied over from yahoo.

Joe

John Mc,

... (b) both messages a "claimed by" pin on them. What does that
tag mean?

It means that a moderator has edited the message, or has it open for editing now. It is a mechanism intended to help moderators avoid stepping on each other's toes.

(a) When I click on them and say approve, they don't leave the
queue ...

Not sure what you mean by "click on them", but you should be able to check the box on their row and approve them - or open them individually and approve them. In either case you'll get a pop-up warning that the message is claimed.

The hard question- this what I see through my web browser 'at work'.
'at home' I don't see those messages in the pending queue - Pending is
empty form the home browser.

I don't have an answer for that, unless one or the other browser was caching old information, or circumstances changed as you moved from work to home (the messages were approved, deleted, or otherwise removed from the pending queue).

Shal

Shal

I have been getting the Claimed By since yesterday. I tried approving using email and by going to the group to approve messages. No luck either way. It let me reset the privilege of the member, but would not let me approve. I also tried sending a new topic to the group and that also did not get posted.?

Finally today after many tries I was able to approve one message, that did show up on the message board. But the ones from yesterday never did, and the message I posted myself never showed up.

Joe

It means that a moderator has edited the message, or has it open for editing now. It is a mechanism intended to help moderators avoid stepping on each other's toes.

(a) When I click on them and say approve, they don't leave the
queue ...

Not sure what you mean by "click on them", but you should be able to check the box on their row and approve them - or open them individually and approve them. In either case you'll get a pop-up warning that the message is claimed.

The hard question- this what I see through my web browser 'at work'.
'at home' I don't see those messages in the pending queue - Pending is
empty form the home browser.

I don't have an answer for that, unless one or the other browser was caching old information, or circumstances changed as you moved from work to home (the messages were approved, deleted, or otherwise removed from the pending queue).

Shal

>??Not sure what you mean by "click on them",

Sorry. To be clear. I can approve either by clicking the check box next the message and then pressing one of the 'approve' buttons. Or I can click on the message itself, (read it,) and click the approve button there.

In both cases, the email does go out (I receive it in my inbox), but the message also remains in the 'pending' queue as viewed on the web site.

Mark fixed the glitches in my group?

Joe