Subgroup deleted, anyway to retrieve its contents? Also, trying to back up all other subgroups and the export button is missing.

debcozumel All Messages By This Member #48866 We have a main group with 7 subgroups and Premium subscription. One subgroup was deleted last night -accidentally or maliciously. We’ve removed that person from all the groups so they hopefully can’t delete other subgroups. We can’t rule out that we have somehow been hacked though. I”m trying to export all the groups so we now have a back up. I’ve done this before but only for my subgroup and not recently. Now the export button is missing. 2 questions - 1 Does a premium subscription come with any backup? 2 - I’m following the instructions in the manual to export but the export button is gone and I can’t find it anywhere. Is it now somewhere else and the manual hasn’t yet updated the instructions? Thanks in advance for the help you’re able to offer.
Duane All Messages By This Member #48869 On Sun, Feb 16, 2025 at 08:34 AM, debcozumel wrote: Is it now somewhere else and the manual hasn’t yet updated the instructions? Yes, there are a lot of things that aren't exactly right in the manual.? In this case, the Export is at Admin > Preferences > Export. ? FYI, there's a beta version of the new Owners Manual at /newhelpcenter/manual/ownersmanual that has the correct path to follow.? Since the path will change when the manuals come out of beta, keep an eye on updates. ? Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual.

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