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I went to update payment method as the CC is no longer valid.? After what I thought was a successful update, I went back to billing and there is no payment method shown. I click on payment method and it only takes me to the home page for the group.?

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I also have $135 in the reserve to go towards payment. I need to ensure this is applied to the $220 fee so my personal card is only charged $85.00,

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Ken Adams
Plastic Freight Car Builders (PlasticFreightCarBuiilders.groups.io)
Owner and Moderator

On Tue, Jan 7, 2025 at 01:35 PM, Ken Adams wrote:

After what I thought was a successful update, I went back to billing and there is no payment method shown.

Once signed in, go to /settings/billing where you'll Set Payment Method.? You'll need to enter card number, expiration date, CVC, and ZIP code.? Once updated, it should show on that page all the time (unless you delete it).

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Rather than have my card info stored on another server, I use it through Paypal (where it's always stored) to make a sponsorship for the balance due.? That also prevents an accidental charge to it for anything that may go wrong.

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Duane

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On Tue, Jan 7, 2025 at 02:35 PM, Ken Adams wrote:

I went to update payment method as the CC is no longer valid.
<snip>
I also have $135 in the reserve to go towards payment. I need to ensure this is applied to the $220 fee so my personal card is only charged $85.00,

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I suggest you click "Sponsor This Group" yourself and just contribute another $85. Then you'll have $220 in the fund and the renewal will come out of that.

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Hope this helps,

Bruce

Thanks for the responses above.?

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There appears to still be a problem.? When I try to add payment method on the billing page, the application (I am on a Windows 10 PC) takes me back to the Home page.? The add payment method is now greyed out.??

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Note that I am now registered with the Stripe (I understand it is a competitor of PayPal) application for payments after I first tried to change the payment method.? Perhaps forcing you to Stripe is now the behavior set by the application.? You will have to use Stripe if you change your payment method. I just want to be sure that the reserve credit is taken into account when Groups.io charges my card through Stripe.? I tried contacting the owner/administrator of Groups.io but that puts me on a sales page for prospective new groups.?

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Ken Adams
Plastic Freight Car Builders (PlasticFreightCarBuiilders.groups.io)
Owner and Moderator

On Wed, Jan 8, 2025 at 01:19 PM, Ken Adams wrote:

Stripe (I understand it is a competitor of PayPal) application for payments

You only need a Stripe account if you will be accepting Donations for your group.? It will NOT be used as payment for a group.

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As far as payments for a group, any reserves are used first, then the balance is charged if there's a valid payment method set up.

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Duane

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At risk of barking up the wrong tree ... try going to (top right) your account > Settings > Billing. Can you add a card there? I have a feeling (that I can't sure about) that a card has to be added to a personal account (of someone with billing privileges) before it can be nominated for use by a particular group.

On Wed, Jan 8, 2025 at 02:19 PM, Ken Adams wrote:

Note that I am now registered with the Stripe (I understand it is a competitor of PayPal) application for payments after I first tried to change the payment method.? Perhaps forcing you to Stripe is now the behavior set by the application.?

Ken -- You're spinning you wheels here.

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Go to your group's home page at https://plasticfreightcarbuiilders.groups.io/g/PlasticFreightCarBuiilders. See the "Sponsor This Group" button? Click that. Enter your sponsorship amount ($85). Then click "Pay With Credit Card." Enter your credit card information (number, CVC, zip code, expiry date). Then you should be good to go.

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You do not have to register the card with groups.io, use PayPal, or set up a Stripe account. You do of course have to enter credit card information, but that is only to complete the sponsorship transaction and is not stored anywhere.

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If you *do* have a credit card on file, sponsorship funds will be charged immediately upon clicking "Pay with Credit Card." I didn't realize this, and accidentally did it...twice. So you now only owe $75. You're welcome. :-)

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Regards,

Bruce