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Do you know what your owner email address is for your group? Check the footer of recent email messages from your group. If you find your proper email address, but don't have a password, use Email Me

Thanks so much for the speedy reply. I'm not sure how to log in with the correct email address. [email protected]> wrote:

I believe you are logged in with the wrong email address. Beside Home in that left menu, it should say Owner or Mod. Frances -- Help available from Groups.io help ( /helpcenter )

I am the owner & moderator of a list. I am unable to get to the page where "Administrator" shows up either at the bottom or on the left pane. This is what I am seeing. [image: Delivery

On your billing page, it tells you exactly what legacy features you would retain if you went back to a free group.

<bowman46118@...> wrote: It would seem so from this owner's manual excerpt: /newhelpcenter/manual/ownersmanual/groupprocedures/group_downgrading.htm if you

Ken -- You're spinning you wheels here. Go to your group's home page at https://plasticfreightcarbuiilders.groups.io/g/PlasticFreightCarBuiilders. See the "Sponsor This Group" button? Click that.

Simply not paying on the date of renewal will automatically downgrade you back to Basic (after one-month grace period, if I recall correctly). My understanding is that you would retain your legacy

Upgrading will not facilitate moving information or files/photos from one subgroup to another. However, it should give you more storage space, so you won't have to do it as

Well, hopefully one of the other members, can help you here. I'm not for sure of a storage limit being involved before a lot of groups had to go to the premium status because of other things. But I

Do you need to keep all the data on your group? You can download it and save it elsewhere like Dropbox, etc. Or set up a timed tag that deletes a message after the period has elapsed. There is an

We’re not currently premium or enterprise. We’re on the basic, free plan but must have started before the date you mention since we have 7 subgroups. However, we can’t easily move files or

If you're currently a premium group, you can send questions to Support at Groups. io and get your questions answered that way if you're wanting to talk with the website creator. If you're just wanting

Hi, We're an all volunteer dog rescue organization currently using the free groups.io.? We've been using it awhile and seem to have a legacy account which gives us more features than the current

On 08 January 2025 19:18:28 (+00:00), Ken Adams via groups.io wrote: There appears to still be a problem. When I try to add payment method on the billing page, the application (I am on a Windows 10

You only need a Stripe account if you will be accepting Donations for your group.? It will NOT be used as payment for a group. As far as payments for a group, any reserves are used first, then the

Thanks for the responses above. There appears to still be a problem.? When I try to add payment method on the billing page, the application (I am on a Windows 10 PC) takes me back to the Home

I suggest you click "Sponsor This Group" yourself and just contribute another $85. Then you'll have $220 in the fund and the renewal will come out of that. Hope this helps, Bruce Check out the

Once signed in, go to /settings/billing where you'll Set Payment Method.? You'll need to enter card number, expiration date, CVC, and ZIP code.? Once updated, it should show on that

I went to update payment method as the CC is no longer valid.? After what I thought was a successful update, I went back to billing and there is no payment method shown. I click on payment method and