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Hello, our group had a problem on April 24 where someone deleted all the entries in a 'leaderboard' database listing progress made on a very hard puzzle since about 2008/2009.? All that you see when

Duane and all . . . That's a great idea. I have a keyboard macro that has a brief explanation and another with a detailed explanation of how this can happen (for when the member asks about it), but

This has not been a problem with all of my lists for many months. They get back on real quick. David S

And when you suggest that on beta, you might also suggest that the message to the member include a link to the FAQ topic ( /helpcenter/faq/1/group-member-faq/q-i-got-a-message-that-i

I suggest that the email should say not that it came from a moderator, nor from a team but from the "groups.io system" to clarify that it was auto-generated and not at the whim/decision/choice of a

Thank you, Bruce, that was very helpful… it would have taken me a long time to find that in the manual! Thank you, Jan, that was very helpful. Donald, thank you for all that information. The group I

...or even intentionally, without any thought to the consequences. Subscribers should expect to receive everything sent by the list, even the occasional message that seems off-topic or boring. If you

Steve Are you/the member SURE that the member isn't inadvertently sending an email to the spam box, them emptying it, this triggering the removal from the group?

Undoubtedly true; the way in which the matter of spam is dealt with is, and will be, a permanently recurring theme. However, I'm sticking to my belief that the current wording is more likely to

Chris, Thanks for the suggestion.? I'll pass it on to the member. One thing worth trying is for the member concerned to put the group address (in this case [email protected]) into his or her

Either way could be confusing to some.? Previously, when it was The Groups.io Team , people thought that Groups.io was kicking them off for the spam.? I believe it was changed to show the group

There seems to have been a small but potentially significant change in the wording of this message since the GMF wiki on this subject was written. The sample email above has been signed off Regards,

Thanks Frances.? That's what I've told the member before, but i thought it was worth asking this group to confirm it. For the record, here's the email the member received:

You need to re-read the email report of spam. It doesn't say that the group moderator requested it. Ask your member to forward it to you. It says that your member's email provider reported a message

I think a screen-shot might help to clarify what is going on. I am unclear whether you are talking of an email coming in to groups.io and being classed as spam or whether this is a message going out

Hi... I'm the owner of a group, and one member has a recurring issue, in that some of his posts get marked as spam, when they clearly are NOT spam.? It says the request to block the post comes from

And remember you can use the formatting toolbar to highlight your message. Be sure to save the Member Notice. Frances -- Help available from Groups.io help ( /helpcenter ) and GMF

You can edit the second part on the Invite page (or change the Member Notice of type Invite).? Any changes you make while on the Invite page will be immediately reflected in the top area showing

Thanks for that. Now Bruce has explained about the "boilerplate" text that Groups.io adds as a matter of necessity, so I will not repeat that. Let us look at your existing message in detail; the

As I noted earlier, I don't think it's a problem.? Have you tried setting up an auto response to see what happens? Duane -- Lots of detailed information can be found in the Owners Manual (