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Erika, they must be trying to join with another email address. Do you think that they are trying to change their email address? Or is it forgetfulness? If you try to Join with an email address that is

Your experience is happier than mine. I get requests to join from people who are already members.

I was thinking someone might want more info about the group before joining. But not likely if you have a reasonable homepage description. I do allow non-member messages to my groups, but these

As Frances has said, joining and enquiry links are all on the home page which anyone wanting to join would start from Granted I do not allow non member posts but I have never had an enquiry except

The applicant for group membership would click on Apply for membership. Or email the group owner email address. They would not be able to simply email the whole group. Frances -- Help available from

A useful suggestion but after setting one's group to not accept non-member posts how then do potential new members contact one's group to request joining? Just curious . . . . Paul M. CostaRicaLiving

We get it, too. It doesn't get through because of our settings. I don't worry about it. Pete

The simplest remedy is to stop accepting non member posts, I see none at all in my various groups The instructions to join and post are very simple, so why accept non member posts at all? As to

Hi, I tend to agree. Spammers are a dime a dozen. As soon as one is shut down, three more take its place. Also, the Email addresses they're using are either entirely bogus or belong to real

Every group does. Since it comes from non-members, it generally doesn't get forwarded. If you're seeing a pattern, I suppose you could report that in the beta group (

My groups have been getting a lot of nonmember spam not related to the group. How do I report this? The messages are rejected, but I would like to report this SPAM. Start with this address: {redacted

Hi, You must be administrator for your group. Then: open Admin - Preferences - Settings scroll to the bottom - you should see ?Features“ open that, and then scroll until you see ?Polls“. Then

Well, this is correct, if she has a moderator of another group, the premium subscriber will not be allowed to change the email address. Which is why I had to have Mark help me change one of my friends

<howardc414@...> wrote: Cathy, This is a user to user help group, a group of users who help each other address problems, whenever we can help. We are not part of groups.io technical

This is a peer-to-peer group of moderators. We can't make corrections to the software. You should post it on the Beta group that Groups.io owner and developer Mark hosts. [email protected] However

Nothing we can do about it.? Bugs have to be reported on the beta group ( https://beta.groups.io/g/main ) , or to [email protected] (paid groups only).? This is an unofficial support group as noted

Our group (Santa Cruz Mountains Trails Association)changed a hike from Dec 1 to January 5. The correction appeared correctly on the calendar; however a remibder for the incorrect hike was sent out

Do you know I would send this to Mark and ask him to investigate this. I know he hasn't talked about hiring anybody. But perhaps he's applied to your group with an address. Which is his domain.

You have to enable Polls in the group Features settings. Duane -- Lots of detailed information can be found in the Owners Manual ( /helpcenter/ownersmanual ) and Members Manual. (

Is there a way to add the "New Poll" menu item to a group? My older group doesn't have it- I only know about it because of a newer group I also run that has it. What is looks like as a menu item: