Re: Posts Marked as Spam That Aren't Spam
I suggest that the email should say not that it came from a moderator, nor from a team but from the "groups.io system" to clarify that it was auto-generated and not at the whim/decision/choice of a
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Malcolm Austen
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#43781
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Re: Screening members before they join
Thank you, Bruce, that was very helpful¡ it would have taken me a long time to find that in the manual! Thank you, Jan, that was very helpful. Donald, thank you for all that information. The group I
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Kristin Semmelmeyer
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#43780
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Re: Posts Marked as Spam That Aren't Spam
...or even intentionally, without any thought to the consequences. Subscribers should expect to receive everything sent by the list, even the occasional message that seems off-topic or boring. If you
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Bruce
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#43779
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Re: Posts Marked as Spam That Aren't Spam
Steve Are you/the member SURE that the member isn't inadvertently sending an email to the spam box, them emptying it, this triggering the removal from the group?
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KWKloeber
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#43778
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Re: Posts Marked as Spam That Aren't Spam
Undoubtedly true; the way in which the matter of spam is dealt with is, and will be, a permanently recurring theme. However, I'm sticking to my belief that the current wording is more likely to
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Chris Jones
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#43777
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Re: Posts Marked as Spam That Aren't Spam
Chris, Thanks for the suggestion.? I'll pass it on to the member. One thing worth trying is for the member concerned to put the group address (in this case [email protected]) into his or her
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Steven Springer
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#43776
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Re: Posts Marked as Spam That Aren't Spam
Either way could be confusing to some.? Previously, when it was The Groups.io Team , people thought that Groups.io was kicking them off for the spam.? I believe it was changed to show the group
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Duane
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#43775
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Re: Posts Marked as Spam That Aren't Spam
There seems to have been a small but potentially significant change in the wording of this message since the GMF wiki on this subject was written. The sample email above has been signed off Regards,
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Chris Jones
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#43774
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Re: Posts Marked as Spam That Aren't Spam
Thanks Frances.? That's what I've told the member before, but i thought it was worth asking this group to confirm it. For the record, here's the email the member received:
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Steven Springer
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#43773
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Re: Posts Marked as Spam That Aren't Spam
You need to re-read the email report of spam. It doesn't say that the group moderator requested it. Ask your member to forward it to you. It says that your member's email provider reported a message
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Frances
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#43772
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Re: Posts Marked as Spam That Aren't Spam
I think a screen-shot might help to clarify what is going on. I am unclear whether you are talking of an email coming in to groups.io and being classed as spam or whether this is a message going out
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Malcolm Austen
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#43771
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Posts Marked as Spam That Aren't Spam
Hi... I'm the owner of a group, and one member has a recurring issue, in that some of his posts get marked as spam, when they clearly are NOT spam.? It says the request to block the post comes from
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Steven Springer
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#43770
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Re: Quick question. How to change the message?
And remember you can use the formatting toolbar to highlight your message. Be sure to save the Member Notice. Frances -- Help available from Groups.io help ( /helpcenter ) and GMF
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Frances
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#43769
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Re: Quick question. How to change the message?
You can edit the second part on the Invite page (or change the Member Notice of type Invite).? Any changes you make while on the Invite page will be immediately reflected in the top area showing
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Duane
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#43768
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Re: Quick question. How to change the message?
Thanks for that. Now Bruce has explained about the "boilerplate" text that Groups.io adds as a matter of necessity, so I will not repeat that. Let us look at your existing message in detail; the
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Chris Jones
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#43767
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Re: Filtering Out of Office replies?
As I noted earlier, I don't think it's a problem.? Have you tried setting up an auto response to see what happens? Duane -- Lots of detailed information can be found in the Owners Manual (
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Duane
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#43766
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Re: Filtering Out of Office replies?
Well that's disappointing. I did think that groups.io would be able to autofilter/sequester replies that had an Out of Office message. Our group contains about 1000 professionals who routinely use Out
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Kenneth Sharp-Knott
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#43765
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Re: Lost ownership of my groups
Thanks Bruce -- I did log in under the fivestar address, and went to Nutrition Reports. There is no "Owner" tag next to the Home button. What should I do next?
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Kathrynne
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#43764
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Re: Lost ownership of my groups
Thanks Duane, I hadn't realized that, I will look into it. -Kathrynne
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Kathrynne
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#43763
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Re: Filtering Out of Office replies?
On 26 April 2023 13:06:14 (+01:00), Duane wrote: On Tue, Apr 25, 2023 at 08:50 PM, Kenneth Sharp-Knott wrote: does groups.io have any filtering for Out of Office replies built in? I think there is
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Malcolm Austen
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#43762
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