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Our group has an active Files section where any member can upload a variety of different things; drawings, articles, etc. Unfortunately, yesterday one member was trying to download some files that I,

Stupid question from a non-dyslexic: Is the town involved really named Framingham? I had to consciously avoid typing "Farmingham," and suspect I'm not alone in this. Regards, Bruce Check out the

You can subscribe to site updates for any future problems - https://status.groups.io Frances -- Help available from Groups.io help ( /helpcenter ) and GMF wiki (

He had to take the site down a little while ago, due to something was going on with the system. But then it was brought back up. So that is, perhaps why.

The Groups.io site crashed for about an hour this morning. I assume any affected messages were queued up and will be delivered eventually. Generally, expecting emails to be delivered in real time is

I am not getting any mail from my group. I tried yahoo and gmail and no mail is coming through. It shows in the messages but not being delivered by email. Please help Anita

Check the activity log for that date.? I suspect that you may find the person sent the email from an address that's not a member.? You'd find it listed as "Rejected Message - Non-Member".? The

Peculiar. I just sent an email to [email protected] and received the normal response. Regards, Bruce Check out the groups.io Help Center ( /helpcenter ) and groups.io

The addresses with the original name <[email protected]> do not work. The emails never appear. We discovered this when someone sent an important group notice [email protected]?and

We added the subgroups well over 2 years ago.

Thank you Bruce for the clarification.

Just to be entirely clear on how this works: -- Groups.io does keep all the sponsorship money. Mark may be spending it right now! -- The credited amount can only be used for paying future

I just now visited your group's home page. It looks like FDC is the new name you assigned to the main group. If so, either address should work and the problem is solely cosmetic. Regards, Bruce Check

When did you add the subgroups? I am thinking it might take a bit of time for the footers to be created. Frances -- Help available from Groups.io help ( /helpcenter ) and GMF wiki (

All our main group's emails changed when we added subgroups. The emails listed in each footer are no longer incorrect as shown here: Post: [email protected] Subscribe:

Thank you all for your replies. < If you are talking about the sponsorship feature of a group > Yes Ken, specifically that feature. The original owner was thinking about going to a basic group, but I

As you've discovered, bulk email delivery does not always happen in real time. Groups.io sends out emails promptly but that doesn't mean destination servers are always ready to receive and deliver

If you are talking about the sponsorship feature of a group, think of it this way. When you turn that on, it lets others pay for the group plan fees. Same as if you were paying. You are not part of

That's great to know.? I'll check.? Thanks!

When you have a problem like this, it is good to check Admin, Activity? And in Admin, Members, find the specific member and Email Delivery History. Frances -- Help available from Groups.io help (